8.6
Very Good
From 1,574 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Ilos Hotel
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Staff Friendliness (28)
Room Space (25)
Accessibility (22)
Hotel Area (22)
Bedroom (20)
Ambiance (19)
Surroundings (18)
Bathroom (17)
Taste (17)
Distance to City Center (15)
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Traveler Reviews Ilos Hotel

Number of reviews per page
20
40
Customer reviews
I***A
icon-Transit
Transit
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10.0
/10
Reviewed 1 week(s) ago
Strategic location, friendly staff, good breakfast, affordable price
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M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
because refill drinking water should be provided on each floor in the dispenser or gallon
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E***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It's a shame that the smoking room is less comfortable because it uses air freshener.
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A***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is well-located, around 5 mins from the Pasteur gate and only minutes away from the malls and city center, making it convenient for both business and leisure travelers. The lady at the front desk was friendly and welcoming, which made check-in smooth. The room was spacious and comfortable, though a bit dated in design. Wi-Fi worked well throughout the stay, but the lighting was quite dim and the shower could use some improvement. Overall, it’s a decent option for a short trip, especially if location is your priority.
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J***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Friendly staff, spacious parking, clean, comfortable, strategic location👍
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2 people find it helpful
Y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
We chose this hotel because of the location near RS Hasan Sadikin. We went to Bandung for medical treatment at RSHS.
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 10 week(s) ago
hot water is not on, towels are dull and thin, sheets are also dull. noisy hotel with people chatting next to and outside the room. this is not a hotel but a boarding house breakfast is bland, no taste and no variety. staff is not very friendly.
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Novara
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8.2
/10
Reviewed 11 week(s) ago
Location is close to the city center, service is quite good, competitive prices.
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3 people find it helpful
wulan g.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The staff is friendly, the rooms are quite spacious, the hot water works well, the AC is cold, the location is strategic, and the price per night is very affordable.
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1 people find it helpful
hendra e. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very satisfied with the service.
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
first time staying here, overall everything is ok. only the towels are a suggestion, they don't absorb water. better change towels that can absorb water so it's more comfortable.
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2 people find it helpful
s***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
Unfortunately when I arrived there was a renovation going on. So it was a bit noisy during the afternoon break. And the voices of guests from other rooms were heard while chatting.
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1 people find it helpful
B***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
the staff is friendly and very helpful.
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2 people find it helpful
J***e
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Nice hotel, and the staff was very friendly 😍
1 people find it helpful
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
So far so good, but please replace the towels with new ones as they are worn out and dirty, and find a towel that absorbs water. Thank you.
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2 people find it helpful
e***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Thank God, overall it was good, and we were able to check in early. Because of the long journey on a motorbike tour, we were allowed to enter the room early, it felt nice to lie down, thank you and good luck.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
So far is good. The only drawback is the blanket, because it is already yellow and still used. Cleaning & service is ok.
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Arinta C. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Awesome. Must try. Nice room, clean and tidy.
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2 people find it helpful
A***p
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
comfortable quiet and close to the mall place for business trips
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3 people find it helpful
D***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
The hotel was close to the toll back to Jakarta and also close to tourist areas in Bandung. The front office staff was very helpful and friendly, and they had a good attitude and hospitality manner. The only problem was the cleanliness of the hotel room was not really clean. All experience was good. We will come back to this hotel again soon. Please pay attention to the room cleanliness. Thank you.
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6 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Warm greetings from Ilos Hotel, Thank you for the good review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Don't hesitate to contact us if you need assistance for your next visit to our Hotel. Regards. Management
Number of reviews per page
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