IKE L.

Staycation

8.2

/10

Reviewed 14 week(s) ago

The staff was very friendly and we were allowed early check-in because we arrived at the airport early in the morning. Thank you, Hotel Miracle.

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Accommodation's Reply

20 Feb 2026

Thank you. Miracle Hotel wishes your business continued success in the future. Sincerely, The Management Team, Miracle Hotel Manado.

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F***i

Medical

10.0

/10

Reviewed 17 week(s) ago

Good service and breakfast is also delicious.

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Jpl N.

9.0

/10

Reviewed 24 week(s) ago

The hotel is very strategic near Alfamidi, pharmacy, basically great... when I first checked in, the room was clean and tidy, after staying for 2 nights no one came to clean the room, that's not necessary to ask for! On the 3rd day, we continued but had already paid manually directly at the hotel, and when my husband and I went out shopping, I had left the room key card and asked to clean the room because it hadn't been cleaned for 2 days, the receptionist said okay! Eee when I got back, it turned out the room was still the same as when my husband and I left... The hotel is very comfortable, but the service needs to be improved so that customers are satisfied

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Accommodation's Reply

09 Dec 2025

Thank you for your review. We apologize for the inconvenience. We will continue to improve our quality and service in the future.

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RUSLAN

8.2

/10

Reviewed 55 week(s) ago

Hotel staff is friendly, bathroom is not very clean.

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1 people find it helpful

d***l

Staycation

5.9

/10

Reviewed 57 week(s) ago

This hotel has a good location but the bed and linen smell badly of cigarettes and the quality of the bed is very poor, the bathroom is also very lacking, it should be renovated, finally that night I checked out and didn't stay there. No wonder it lost to other hotels, I thought the price was cheap but it turned out the quality was also cheap.

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A***a

Transit

8.5

/10

Reviewed 61 week(s) ago

Good hotel, suitable for transit travel.

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2 people find it helpful

C***s

Transit

9.1

/10

Reviewed 72 week(s) ago

There is a place to boil hot water for coffee and tea.

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Agreny R.

8.8

/10

Reviewed 80 week(s) ago

The area is close to the city center and the airport.

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Richo S. L.

Business

9.4

/10

Reviewed 82 week(s) ago

The room is nice, the service is also okay.

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1 people find it helpful

Ronnie

5.8

/10

Reviewed 193 week(s) ago

The water in the shower must be turned on for 3 minutes to drain, because it is brown. AC is not cold. The TV remote doesn't work well, but the staff is very kind.

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Christie K.

9.1

/10

Reviewed 234 week(s) ago

Check-in is easy. The room is overall good. Only the soap in the bathroom, please pay attention. Just like hand soap.

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Accommodation's Reply

22 Nov 2021

Dear Mrs Christie, Warm greetings from Miracle hotel Manado! Thank you for choosing Miracle Hotel. Thank you for taking the time to write a review about Miracle hotel. We are very happy to know that you had an interesting experience during your stay at Miracle hotel. Thank you for the input regarding the bath soap in the room. The soap we provide in the bathroom is bath soap so it's not hand soap and the scent varies so it will look like hand soap because of the strawberry scent. We will share your statement and memorable experience at Miracle hotel with all of our staff. We look forward to your next visit at Miracle hotel Manado in the future! Regards, Miracle Hotel Management

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Maharani

9.7

/10

Reviewed 237 week(s) ago

Clean and friendly employees. The place is strategic.

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Accommodation's Reply

03 Nov 2021

Dear Mr Francis, Warm greetings from Miracle hotel Manado. Thank you for choosing Miracle hotel Manado on your visit to Manado city. Thank you for taking the time to write a review about Miracle hotel Manado and thank you also for giving us the best rating. We look forward to your next visit at Miracle hotel Manado in the future! Regards, Miracle Management

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Meilvin P.

6.5

/10

Reviewed 252 week(s) ago

The room smells musty, there is no hot water.

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2 people find it helpful

Jacklyn T.

5.8

/10

Reviewed 257 week(s) ago

Kurang nyaman dan tidak terlalu bersih.

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Sri M. B.

8.4

/10

Reviewed 280 week(s) ago

Not bad, it's just that the bathroom is not clean enough.

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2 people find it helpful

gra b.

6.7

/10

Reviewed 280 week(s) ago

The service is really good, only one lack, the room, it looks really ugly, it hasn't been taken care of for a long time.

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M Aswar N.

9.7

/10

Reviewed 282 week(s) ago

Good and satisfying because the rooms and service are good

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1 people find it helpful

Putri H.

8.5

/10

Reviewed 286 week(s) ago

Always stay here, affordable, clean and comfortable, thank you.

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Accommodation's Reply

01 Dec 2020

Dear Ms Putri, Warm Regards from Hotel Miracle, Thank you for taking the time and writing a review about our hotel, especially we are happy to know if you had a memorable experience while staying at our hotel. Once again, thank you for your attention and support, we look forward to welcoming you back to the Miracle Hotel on your next visit to Manado City. Regards, Lusia - Hotel Miracle

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Rizky

6.3

/10

Reviewed 286 week(s) ago

Friendly service, it's just that the TV in the broadcast room is a bit fuzzy.

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Accommodation's Reply

01 Dec 2020

Dear Mr Labertus Warm Regards from Hotel Miracle Thank you for taking the time and writing a review about Hotel Miracle, we apologize profusely if our services or facilities are not satisfactory. Thank you for the input, it will be our evaluation material in order to maintain your comfort and satisfaction. Once again, thank you for your attention and support, we look forward to welcoming you back to the Miracle Hotel on your next visit to Manado City. Regards, Lusia - Hotel Miracle

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Adsin

5.6

/10

Reviewed 287 week(s) ago

Cleanliness and hotel maintenance is lacking.

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Accommodation's Reply

01 Dec 2020

Dear Mr Adsin Warm Regards from Hotel Miracle Thank you for taking the time and writing a review about Hotel Miracle, we apologize profusely if our services or facilities are not satisfactory. Thank you for the input, it will be our evaluation material in order to maintain your comfort and satisfaction. Once again, thank you for your attention and support, we look forward to welcoming you back to the Miracle Hotel on your next visit to Manado City. Regards, Lusia - Hotel Miracle

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Miracle Hotel

Overall Ratings & Reviews Miracle Hotel

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