7.8
Pleasant
From 2,500 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.5

Meal

7.4

Location

8.3

Service and Facilites

7.8

People often mention about Serena Hotel
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Distance to City Center (57)
Accessibility (53)
Bedroom (49)
Staff Friendliness (47)
Room Space (43)
Bathroom (41)
Surroundings (39)
Hotel Area (34)
Check-in/out Time (33)
Ambiance (32)
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Traveler Reviews Serena Hotel

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20
40
Customer reviews
h***j
icon-Leisure
Leisure
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6.4
/10
Reviewed 3 day(s) ago
No Wi-Fi, no restaurant, bedsheets were stained
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erpan d. s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is nice and friendly, the hotel is comfortable
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e***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and nice, the point is the hotel is clean and check in time is easy, recommended 👍
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1 people find it helpful
e***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, the staff is friendly.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
Great location, close to the station and food stalls, but the facilities are lacking, with torn and worn towels, greasy floors, and a smelly bathroom. Hopefully, these can be fixed. Thank you.
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1 people find it helpful
Sanggul R. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel staff is friendly, there is no hot water
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2 people find it helpful
L***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Strategic, close to the station and easy to reach anywhere
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1 people find it helpful
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Nice, close to the station, just walk a few meters
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1 people find it helpful
E***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great staff, authentic place.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Fun and friendly, we felt comfortable.
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1 people find it helpful
Y***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
It's okay if you just want to sleep.
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1 people find it helpful
H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
It was quite a pleasant stay at Serena
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1 people find it helpful
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Ricky P. C. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
A budget hotel ideal for stopping off while waiting for a train at Bandung Station. It's very close to the station.
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Agus H.
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Leisure
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8.5
/10
Reviewed 16 week(s) ago
Just walk to the station, lots of culinary options around the hotel
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Yes, the place is clean and spacious, the price is also still very affordable.
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1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Always love staying here. I've been here twice and I'm always satisfied. Close to the train, lots of food, and close to motorbike rentals. Thank you!!!!
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Suhendar S.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Staff friendly and clean room. It is a good experience to stay.
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Umi S. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is near Bandung station, just walking distance
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2 people find it helpful
Y***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Thank you Serena, next trip I'll stay here again because it's really close to the station...
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R***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
An old hotel, good for 1 night transit. At least the hot water worked well!
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