J***t
Leisure
8.3
/10
Reviewed 6 day(s) ago
The toilet flush didn't work, and the Wi-Fi didn't connect all the way to the end. The hot water didn't work.
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Accommodation's Reply
02 Nov 2026
Dear valued guest, Serena Hotel extends its warmest greetings. Thank you for taking the time to write a review. We apologize if your experience did not meet your expectations. We will carefully evaluate your feedback to improve the quality of our service. Sincerely, Serena Hotel Bandung.
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