7.8
Pleasant
From 2,446 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.5

Meal

7.5

Location

8.2

Service and Facilites

7.8

People often mention about Serena Hotel
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Distance to City Center (54)
Accessibility (49)
Staff Friendliness (45)
Bedroom (45)
Room Space (41)
Bathroom (39)
Surroundings (36)
Hotel Area (33)
Check-in/out Time (31)
Ambiance (29)
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Traveler Reviews Serena Hotel

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40
Customer reviews
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Suhendar S.
icon-Leisure
Leisure
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8.5
/10
Reviewed 2 day(s) ago
Staff friendly and clean room. It is a good experience to stay.
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Y***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Thank you Serena, next trip I'll stay here again because it's really close to the station...
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R***l
icon-Transit
Transit
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8.8
/10
Reviewed 1 week(s) ago
An old hotel, good for 1 night transit. At least the hot water worked well!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Thank God, there were no strange things while staying here. The cleanliness was sufficient, although some corners like the bathroom were dirty and there were used towels. But it was okay, the important thing was that I could still sleep comfortably. There was no wifi on the 2nd and 3rd floors, only on the 1st floor. The plus point was that it was very close to the station, it was really that close, just a short walk across the street.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is quite nice, the AC is cool, there's hot water, and it's close to Bandung station, just a short walk away. Thanks.
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syahrul r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Very strategic, close to culinary and Bandung Station
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very helpful.
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e***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 3 week(s) ago
the wifi isn't connected and the lights aren't bright either
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1 people find it helpful
J***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 6 week(s) ago
Please be informed, the room I booked was quite spacious and strategically located. The problem was that the room's AC only produced wind, so we turned on the AC like a fan and the wind was really loud. Please check it out.
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2 people find it helpful
Serli R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The best hotel in town!!!! Affordable price, right in front of the train station, very clean. Lots of food around.
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H***i
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Transit
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8.4
/10
Reviewed 8 week(s) ago
The hotel is quite good for a short transit, but the bathroom is not very clean.
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3 people find it helpful
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Umi S. K.
icon-Leisure
Leisure
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10.0
/10
Reviewed 9 week(s) ago
The hotel is very close to the train station, just a short walk across. The hotel is not far inside & not on the side of the road so it is not noisy, safe and peaceful to sleep in.
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2 people find it helpful
Milan R.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Good location, simple and enough for one night. Perfect for the price, but don't expect too much.
1 people find it helpful
D***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
It's close to the station and recommended for those who want to stop for a while.
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1 people find it helpful
JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Stay at Serena Hotel when on a business trip or other activities. It's so close to and always crowded with Bandung station activities, Burger Bangor, and many culinary spots. Grab/Gojek are options for Bandung journeys. Fast check-in/out, clean room, friendly staff, and comfortable. Thank you
1 people find it helpful
M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff is friendly. The bedroom is clean. The bathroom has strong and clean water. The TV is just a display and doesn't work.
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E***a
icon-Business
Business
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8.5
/10
Reviewed 16 week(s) ago
Quite worth it with a pocket-friendly price
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1 people find it helpful
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Bayu A.
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Business
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10.0
/10
Reviewed 16 week(s) ago
Everything is great... It's not a mistake to stay here
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Verified Traveler
icon-Transit
Transit
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8.2
/10
Reviewed 17 week(s) ago
Worth it for a break after exploring Bandung
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2 people find it helpful
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