Overall Ratings & Reviews Hotel Marcopolo

For those who want to make a reservation at this hotel, it is better to open the review from google map first and see the comments from the review that gave 1 star. Many of their comments are not wrong. If you later enter the room, don't be surprised to see the carpet in the room that has been exposed to cigarette butts or looks like it has coffee/tea stains. Also, always check the condition of the bathroom and AC before really deciding to stay in that room because some facilities are damaged and need to be replaced/repaired. One more thing that is no less important, if you decide to enter the swimming pool, make sure to enter the area where the ceramics are visible or at least the pool in the blue area. Because the green area indicates that there is still moss at the bottom of the ceramic in the pool that has not been cleaned. You also have to be very careful when walking on the edge of the pool because there are some ceramics that are not level with the ground. My leg was injured when I was not careful enough after rinsing so that it bled for about 1 minute. The staff there are indeed friendly, but if a hotel guest is injured like me, there is not much they can do. Let alone taking me to the clinic to check my wound, there was no basic equipment like a first aid kit and none of them seemed to care about my wound even though it all happened within the hotel premises. The point is, this hotel still needs a lot of improvement. That's all and thank you...

Oh, that's the room from yesterday. More improved. Again yeah. Min

Overall it's quite good, but yesterday when we were staying the hot water was off, even though we could imagine how comfortable it would be to soak in hot water when the weather is cold.

There needs to be revitalization of room facilities such as beds and some room interiors. So that it will be more attractive in the future.

It's actually good but why the door can't work with Access Card. So it's difficult

Requesting a view of the swimming pool, it turned out to be the street. When I checked in, it seemed like the room I was in had not been cleaned. There were still a lot of trash on the floors, used noodles, etc., so it was uncomfortable. Bottles of mineral water and towels had not been provided, and I asked for them 3 times but they had not been delivered. The comfort of the room was the same as before. It's just that because the floors had not been cleaned, it was not pleasant to step on. Even though I booked this hotel a week before. The rest is okay.

Worst experience staying in a hotel, there was leftover women's hair on the bed, dirty room, dirty toilet. For me, everything is horror

Good. Friendly staff. Spacious parking. Complete facilities

Friendly hotel staff and a pleasant hotel atmosphere for families

The view is amazing, just a pity the hotel is not well maintained so when it rains there is a leak right on the bed and cleanliness needs to be considered again. Renovated again it will definitely be good. Because initially the hotel was good, maintain it, criticism and suggestions should not be taken to heart but to build it to be even better. 🙏

The bathroom needs repair, because there are many dead exhausts and leaking water pipes.

The room cannot be locked, so even if you want to rest, it is not peaceful and not comfortable. So you feel unsafe.

Initially got a musty smelling room, asked to be changed. The replacement room was not better, there was a room with a broken shower, clogged toilet and so on.

Previously, since kindergarten, I have learned to swim in the pool at this hotel, now I have taught my children to swim. Hehe. The minuses of this hotel when I stayed (129), there was water flowing from the toilet, there was no bathtub cover even though I wanted to wallow, when I took a shower in the afternoon, there was no hot water, the ACC remote had an error so it was cold, there was only 1 tea cup and a bathroom glass, and it was not soundproof. There were people walking in the corridor and it could be heard. Those were the minuses. The pluses: cleanliness was okay, breakfast was okay even though the daily was only white rice + fried vermicelli + soy sauce chicken + crackers but the taste was good. Okay, that's enough and thank you

It is very enjoyable to visit with family or partner.

The shower water flowed 2x I stayed there, but it was very small, the closed toilet was only small

For those who want to stay here, please open the photo that I uploaded first The hotel is really not habitable The facilities can be seen in the photo Where sleeping alone again because there is work, the hotel is scary + it's already haunted, the bathroom smells Torn towels for 300 thousand are still good, Reddorz which is priced at 150 but the quality is okay To all employees or owners, if you read this review, please fix it because it is very disappointing for visitors 🥲😤

The hotel is very old. It's like a house that has been abandoned for 10 years. The rooms and building are very inadequate, there is no hot water, lots of mosquitoes, the toilet is broken, the sink is leaking. Breakfast only has fried rice. The staff is not friendly. I will not come here again. With a price of more than 300, it doesn't make sense. Oyo is more suitable for 90 thousand.

Very inadequate. Old and poorly maintained hotel.

It takes a lot of improvement in all aspects, especially employees who need to be improved again.