8.2
Very Good
From 3,185 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.1

Meal

7.8

Location

8.6

Service and Facilites

8.3

People often mention about d'primahotel Airport Jakarta Terminal 1A
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Staff Friendliness (66)
Accessibility (63)
Bedroom (61)
Ambiance (55)
Bathroom (50)
Hotel Area (48)
Room Space (40)
Check-in/out Time (36)
Surroundings (34)
Wifi (26)
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Traveler Reviews d'primahotel Airport Jakarta Terminal 1A

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20
40
Customer reviews
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Jhon H. S.
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Transit
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10.0
/10
Reviewed 2 day(s) ago
Stay at sofa type, clean and smells fresh.
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R***i
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Transit
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6.8
/10
Reviewed 3 day(s) ago
It was tiring to carry the suitcase up, not a single security guard helped me, and when I asked for a minute to pray the Dhuhur prayer when checking out, the receptionist didn't allow it, because she said check out was at 12 noon. How stingy.
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T***K
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Business
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9.4
/10
Reviewed 5 day(s) ago
A perfect place to stay when we have an early morning flight. The room is clean and comfortable.
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A***S
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Transit
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8.5
/10
Reviewed 1 week(s) ago
For passengers from far away, Bandung for example, family travel with the following scheme: 1. Bring a car from Bandung 2. Overnight parking at the airport (T3) 3. Early morning flight 4. No more than three nights This hotel is an interesting choice!
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B***i
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Transit
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9.4
/10
Reviewed 2 week(s) ago
fast check in process easy access to airport
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M***r
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Business
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8.5
/10
Reviewed 2 week(s) ago
Strategic location is inside the airport
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Rizky S.
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Transit
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9.1
/10
Reviewed 3 week(s) ago
It's worth it waiting for the flight tomorrow.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Mr. Rizky S. Warm greetings from d'primahotel Manajemen Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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M Yunus S.
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Business
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8.5
/10
Reviewed 3 week(s) ago
Very helpful by the hotel staff.
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Accommodation's Reply
27 May 2025
Dear Mr. M Yunus S. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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Labibah
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Transit
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9.4
/10
Reviewed 4 week(s) ago
I always stay at this hotel when I have morning flights. The hotel is at the airport, you just need to drag your luggage, no need taxi, walking distance. The thing is the hotel does not lift. The staff helps to take the luggage up. It is not recommended for senior citizens, people with wheelchairs, and big luggage.
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Accommodation's Reply
27 May 2025
Dear Mrs. Labibah Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. We are very sorry for the inconvenience caused during the stay. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management
F***y
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Leisure
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9.4
/10
Reviewed 4 week(s) ago
Close to the departure terminal and comfortable rooms.
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Accommodation's Reply
27 May 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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Michael I. P. S.
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Transit
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9.4
/10
Reviewed 4 week(s) ago
My nother in law felt comfortable there
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Accommodation's Reply
27 May 2025
Dear Mr. Michael I. P. S. Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management
S***e
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Transit
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8.2
/10
Reviewed 4 week(s) ago
Clean and comfortable hotel… location is also okay, but unfortunately you have to climb stairs, but the staff are friendly and ready to help carry all your luggage…
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Accommodation's Reply
27 May 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. And we apologize if there are some obstacles and inconveniences during your stay at d'primahotel. We have noted your review as a reference for improving our services in the future. All Management and staff of d'primahotel are looking forward to your return on the next occasion with better services and facilities. Best regards, Management
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Nanda S.
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8.5
/10
Reviewed 5 week(s) ago
The location is quite close to the airport, suitable for those who need to rest near the airport.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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T***K
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Business
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10.0
/10
Reviewed 5 week(s) ago
Clean and fragrant rooms, and a strategic location for those transiting at 5 or 6 in the morning.
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Accommodation's Reply
27 May 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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d***i
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Business
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9.4
/10
Reviewed 5 week(s) ago
Haven't taken any photos, sorry.
1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Sir/Madam Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management
L***m
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Transit
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8.8
/10
Reviewed 5 week(s) ago
The hotel's location is really close to the plane check-in area, so it's a worthwhile choice for transit. The staff is also friendly and offers to help wake you up hours before the plane check-in time.
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2 people find it helpful
Accommodation's Reply
27 May 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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N***n
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Transit
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8.2
/10
Reviewed 6 week(s) ago
The bedroom is clean and the staff was friendly and helpfull. But unfortunately there was no partition in the bathroom that could've seperate the shower and the sink. The water just flowing almost to the bathroom door I had to put bathroom mat to block the water so it wouldn't come out to the room.
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Naina W.
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Transit
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8.5
/10
Reviewed 6 week(s) ago
Clean and compact room with a comfy bed, working AC, and hot shower. Wi-Fi was reliable. No restaurant, but there were many stores in the terminal. Located inside Terminal 1 — perfect for early flights and avoiding traffic. Staff were professional, and check-in was smooth. A bit pricey for one night, but worth it for the comfort and convenience after a long journey.
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2 people find it helpful
p***s
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Transit
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8.8
/10
Reviewed 6 week(s) ago
For a transit hotel at the airport, it suits well.
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Accommodation's Reply
28 Apr 2025
Dear Sir/Madam Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management
b***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Okay, just transit while waiting for the next plane.
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2 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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