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The House Tour Uphill

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Overall Ratings & Reviews The House Tour Uphill

Traveloka (3,104)

8.5

Very Good

From 3,104 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about The House Tour Uphill

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Staff Friendliness (66)

Ambiance (64)

Family Friendly (63)

Taste (59)

Hotel Area (57)

Room Space (55)

Bedroom (54)

Bathroom (52)

Variety (50)

Accessibility (42)

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Traveler Reviews The House Tour Uphill

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Customer reviews

isabela a.

8.5

/10

Reviewed 7 day(s) ago

So far, it's OK. It's just that the breakfast isn't very varied.

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F***a

9.4

/10

Reviewed 1 week(s) ago

Cakeep, good, service ok, food ok

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1 people find it helpful

Accommodation's Reply

29 Dec 2025

Dear Valued Guest, Thank you for taking the time to review The House Tour Hotel. We are delighted to hear that you had a wonderful experience, and we are committed to creating even better experiences for our guests in the future. We hope to welcome you again next time! #LivetheLifewithMaja

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U***l

8.3

/10

Reviewed 1 week(s) ago

Stayed in a large room, the atmosphere was pleasant, but the TV area was a bit stuffy because there was no open ventilation, only a glass door that could be opened to the balcony overlooking the local plantation, so there were lots of insects. Breakfast was less varied, but the taste was good. The staff was less helpful, we had to carry our own luggage to the room, no one helped or offered assistance. Kids friendly

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Iqbal N.

6.5

/10

Reviewed 1 week(s) ago

You can do better with the sand and also the flies. They disturbed my stay honestly.

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Accommodation's Reply

29 Dec 2025

Dear Mr. Iqbal, Thank you for sharing your feedback, and we’re truly sorry for the discomfort caused by the sand and the flies during your stay. Regarding the flies, this is unfortunately influenced by the surrounding agricultural and fertilization season, which can increase their presence in the area. That said, we are actively taking preventive measures and improving pest control to minimize the impact and ensure a more comfortable environment for our guests. Your input is very valuable to us, and we appreciate your honesty. We hope to have the opportunity to provide you with a much better experience in the future

D***a

9.7

/10

Reviewed 2 week(s) ago

The cleanliness of the towels is a shame, for a good hotel it should be a priority, otherwise everything is ok.

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Accommodation's Reply

29 Dec 2025

Dear Valued Guest, We apologize for any inconvenience caused. We understand that there are still some aspects of cleanliness that we can improve, and therefore, we greatly appreciate your feedback regarding The House Tour Hotel. We will certainly take your suggestions into consideration to improve our services in the future. We hope to welcome you again on a future occasion!

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R***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

environment really good. nice place and services

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Accommodation's Reply

29 Dec 2025

Hello, Thank you so much for the review of The House Tour Hotel. We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

Z***o

Leisure

9.3

/10

Reviewed 2 week(s) ago

An great place to stay, minus the overall outdoor area feels a bit dusty and dirty

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Accommodation's Reply

29 Dec 2025

Dear our beloved guest, We acknowledge that there are some cleanliness issues that we should fix. Therefore, we are very thankful for your input of The House Tour Hotel. We will definitely learn from your input to serve our customers better next time. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

L***a

9.4

/10

Reviewed 3 week(s) ago

Stayed in a medium room with a bathtub and view, down one floor, no elevator. There is a dispenser outside to refill water. The swimming pool is not too big, but the round pool has warm water, so it is suitable for children. There is a trampoline and slide too, but the climb is quite high, need to be careful with toddlers.

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1 people find it helpful

Accommodation's Reply

19 Dec 2025

Thank you so much for your review! 😊 We are delighted to hear that you enjoyed the in-room bathtub, the beautiful views, and the heated pool where children can play safely. We also appreciate your feedback regarding the stairs and playground equipment. We will continue to improve our facilities so that guests with young children can use them comfortably. We hope to see you again soon! 🤍

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L***u

10.0

/10

Reviewed 3 week(s) ago

thankyou for helping to reschedule, cant wait to staycation to uphill again

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Accommodation's Reply

19 Dec 2025

F***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel concept is beautiful, aesthetic, and unique. The rooms are very spacious, and best of all, there are plenty of power outlets in every corner. The rooms smell great. Breakfast is delicious. Best of luck with the House Tour Uphill!

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1 people find it helpful

Accommodation's Reply

15 Dec 2025

Hello! Thank you so much for taking the time to write a review for The House Tour Hotel. We are delighted that you had a wonderful experience, and we will continue to strive to create excellent experiences for all our guests. We hope to welcome you again next time! #LivingWithMaja

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Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

It's really cool, the facilities are also really cool

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1 people find it helpful

Accommodation's Reply

08 Dec 2025

Hello, thank you so much for taking the time to review The House Tour Hotel. We're so glad you had a great experience here, and we'll continue to strive to create better experiences for our guests. We hope to welcome you back again! #livingwithmaya

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N***y

9.1

/10

Reviewed 5 week(s) ago

The view is good from the room, you can see the trees. The facilities are ok.

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2 people find it helpful

Accommodation's Reply

08 Dec 2025

Hello ladies, thank you so much for taking the time to review The House Tour Hotel. We're so glad you had a great experience here, and we'll continue to strive to create better experiences for our guests. We hope to welcome you back again! #LivingWithMaya

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S***h

8.4

/10

Reviewed 5 week(s) ago

There was leftover chili sauce in the cupboard, the AC wasn't cold and there were dead flies on the carpet in front of the TV :( even though everything was ok, the design was aesthetically pleasing, the staff were friendly and responsive, it was just that the cleanliness wasn't given enough attention🙏🏻

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Accommodation's Reply

08 Dec 2025

Hello, thank you very much for your review and sharing this information 🙏🏻 We apologize for the inconvenience caused, especially regarding the cleanliness of the closet, the cold air conditioner, and the flies on the carpet, which clearly exceeded the standards of comfort and cleanliness that we have always strived for. We have forwarded your comments to the housekeeping and engineering teams for immediate correction. We highly appreciate the design and friendliness of our staff, and we are sure that your next visit will be even more comfortable and enjoyable. Thank you very much for helping us improve. We sincerely hope that you will come back to stay again 🙏🏻

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V***a

8.4

/10

Reviewed 5 week(s) ago

everything is okay, it's just that the room still smells of newly painted furniture, my eyes immediately sting when I enter the room

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1 people find it helpful

D***a

Staycation

9.1

/10

Reviewed 6 week(s) ago

The room was very clean and comfortable. It was truly cozy. The breakfast was also quite varied and delicious.

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1 people find it helpful

m***a

8.5

/10

Reviewed 6 week(s) ago

Friendly staff, varied food😍

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3 people find it helpful

Verified Traveler

10.0

/10

Reviewed 7 week(s) ago

Sooo happy to be back here!! This hotel used to have a name "Stevie G" back then, and now it rebranding their name to The House Tour Uphill with a total new look and a pool. I've been a fan of Maja Group for a long time and always been my fav hotel chain in Bandung. This place had so many good memories with my best friends a long time ago, even one of my bestie did their wedding day here. Maja group is well-known for its best to make a customer get a super comfy stay with an aesthetic place. Can't wait to be back here again and spend in another Maja Group hotel. Thank you for the hospitality and the warm welcome!

2 people find it helpful

Accommodation's Reply

08 Dec 2025

Dear Mr Jaenal, Thank you so much for your kind words! We’re truly grateful to have you back, and it means a lot that The House Tour Uphill still holds such special memories for you. We’re excited to welcome you again anytime and hope your next stay with Maja Family is just as warm and unforgettable.

a***f

Leisure

10.0

/10

Reviewed 7 week(s) ago

Live BBQ is great, the food is delicious

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1 people find it helpful

Accommodation's Reply

08 Dec 2025

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A***a

Staycation

10.0

/10

Reviewed 7 week(s) ago

The best!!! I really like the ambiance of the room. Next time I want to come here again and try another room type. The staff is also friendly, and the place is quiet. It's a nice place to stay, honestly.

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Accommodation's Reply

08 Dec 2025

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Verified Traveler

10.0

/10

Reviewed 8 week(s) ago

So far, I like the hotel, the pool, and other facilities. My kids also enjoyed it. The only slight drawback was that the toilet bidet wouldn't work, or perhaps I should have reconfirmed with room service. But it wasn't a major issue, so I was able to overcome it. The breakfast menu, although not very diverse, was quite tasty.

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4 people find it helpful

Accommodation's Reply

08 Dec 2025

Hi, thank you so much for your review! We're so glad you and your family, especially your little one, enjoyed our pool and facilities. We apologize for the inconvenience caused by the bidet in your room. The bidet should still be convenient, and we'll be sure to check it more carefully in the future. We're so glad you enjoyed the breakfast, even though it didn't offer much variety. Your feedback means a lot to us, and we'll continue to improve our services and facilities. See you again soon!

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