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Traveler Reviews Mahatma Residence
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20
20
40
40
Customer reviews
F***n
5.0
/10
Reviewed 2 week(s) ago
The room was very poorly maintained, and the bathroom smelled. There were no towels in the room; I had to ask the receptionist, and even then, they took a long time to deliver them. Very disappointed with the price, which I found quite high.
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RJ
Rahmat J.
Staycation
9.0
/10
Reviewed 4 week(s) ago
Please improve your bathroom hygiene. There are plenty of good and affordable limescale removers on TikTok. If necessary, schedule a deep cleaning to maintain cleanliness.
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Verified Traveler
5.3
/10
Reviewed 13 week(s) ago
The hotel is so bad, I can't even say anything else.
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3 people find it helpful
RJ
Rahmat J.
Transit
8.4
/10
Reviewed 17 week(s) ago
The location was EXCELLENT for our CFD needs. The bed was very comfortable. The sheets were due for a change (too small and no longer white). The bathroom could be improved by removing the limescale from the shower faucet and washing the curtain. The AC was leaking and the light above the bathroom mirror in room 307 wasn't working.
Ms. Renzi (?) at Reception was VERY friendly and provided enthusiastic service. Thank you also to the other friends who made a surprise birthday party in the room.
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2 people find it helpful
J***E
Business
8.5
/10
Reviewed 19 week(s) ago
The room is a premium boarding house standard, comfortable enough to stay in because it is close to the work location.
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k
kadekfitawidianingsih
9.1
/10
Reviewed 19 week(s) ago
The service is friendly, feels like home
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2 people find it helpful
wm
wulansari m.
8.1
/10
Reviewed 26 week(s) ago
near to the city center but the pool was dirty. There's no kettle to boil water for coffe , no coffee, no tea
No restaurant
just for sleep
2 people find it helpful
Accommodation's Reply
10 Jul 2025
Thank you for your review, Sis. We apologize for any inconvenience. Your feedback will be taken into consideration for future improvements. We hope to welcome you back with even better service. 🙏
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K***o
Business
6.5
/10
Reviewed 32 week(s) ago
Away from noise is okay, quiet. For work okay, not for tourism. No breakfast. Order online for food.
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2 people find it helpful
E***i
Transit
6.5
/10
Reviewed 32 week(s) ago
Seeing people's reviews, I cancelled my stay at SN
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3 people find it helpful
A***n
6.9
/10
Reviewed 38 week(s) ago
under the bed and the bathroom are really dirty, lots of rubbish
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3 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for your review, Sis. We apologize for the inconvenience. Your input is our concern for future improvements. Hopefully we can welcome you back with better service 🙏
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O***n
9.7
/10
Reviewed 39 week(s) ago
no hot water no trash bin
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for your review, Sis. We apologize for the inconvenience. Your input is our concern for future improvements. Hopefully we can welcome you back with better service 🙏
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K***t
Leisure
8.4
/10
Reviewed 39 week(s) ago
The room is dirty, the bathroom too. Asked the staff to clean the bathroom but they didn't come, the bed sheets are also worn out. Hopefully there will be improvements from the management.
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3 people find it helpful
Accommodation's Reply
08 Apr 2025
Thank you for your review, Sis. We apologize for the inconvenience. Your input is our concern for future improvements. Hopefully we can welcome you back with better service 🙏
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MM
Manik M.
Business
5.8
/10
Reviewed 52 week(s) ago
The hotel staff is friendly but the room supervisor should check the towels and bedsheets before new customers come in. I'm embarrassed to tell you.
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1 people find it helpful
Accommodation's Reply
27 Jan 2025
Hello Kak Manik, we are truly sorry for the inconvenience.
Thank you for bringing the matter to our attention:)
D***i
Business
6.4
/10
Reviewed 54 week(s) ago
The bathroom was very dirty, the towels and bath mat were also stained.
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3 people find it helpful
Accommodation's Reply
10 Jul 2025
Thank you for your review, Sis. We apologize for any inconvenience. Your feedback will be taken into consideration for future improvements. We hope to welcome you back with even better service. 🙏
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A***a
9.4
/10
Reviewed 55 week(s) ago
There is no food and restaurant in the hotel, you have to leave first.
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2 people find it helpful
I***I
Staycation
6.4
/10
Reviewed 56 week(s) ago
Please Mahatma residence fix the toilet and sink, yesterday when staying, the toilet and sink were broken. Thank you
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3 people find it helpful
A
Achmadi
Leisure
8.5
/10
Reviewed 61 week(s) ago
Friendly hotel staff, comfortable place
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1 people find it helpful
Hengki D.
8.4
/10
Reviewed 64 week(s) ago
Friendly and helpful. Easy to access.
3 people find it helpful
TO
Taufik O. S.
Business
8.6
/10
Reviewed 68 week(s) ago
Asessoris in toilet is not maintained well.
2 people find it helpful
G
Guest
5.4
/10
Reviewed 72 week(s) ago
The sheets were dirty, the bathroom was flooded and there was chewing gum in the bathroom.