Overall Ratings & Reviews Star Hotel Pontianak

Friendly hotel staff and security on standby

Always stay here, central location close to the restaurant.

Comfortable, quiet, and peaceful. Fast service and centrally located.

The hotel staff is very friendly. The room is quite spacious and clean. Security is safe.

Can't sleep because very noisy.

It was nice and enjoyable to stay there.

The room is very nice, very comfortable to stay in.

In the middle of the night someone pressed the hotel bell many times, and when I looked through the doorway there was no one there, in the middle of the night the hotel phone kept ringing and it really disturbed my rest, until I unplugged the phone cable, there were lots of mosquitoes in the room when I first entered

clean room, clean toilet, good lighting in the room. friendly staff, only the security rarely smiles when arranging vehicle parking 😄

Disappointed because I can't cancel

Nice room and good service

The food is highly recommended, everything is delicious

In the middle of the city, Gajah Mada Street, but the hallway to the room is dirty, the inside of the room is clean, the AC is leaking, I moved rooms once, the breakfast is good,

I like the employees the most, especially the receptionist, they are very friendly.

The service is very satisfying. Cleanliness is also maintained. Cool. Keep improving the best service.

The TV won't turn on, the WiFi keeps dropping out and the network is difficult, is it because the building next door is blocking it?

The staff is friendly and check in is also fast. The location is good. The room is also nice and clean and quite big. Only the TV channels are only a few and not interesting.

The room smelled of cigarette smoke even though I ordered a non-smoking room.

Saya dua kali dapat kamar yang kurang bagus. Sekali lubang pembuangan airnya sumbat dan yang terakhir AC nya ngak dingin sama sekali. Sudah saat nya peremajaan dan renovasi agar tidak tertinggal.

Saya senang menginap di star hotel, bersih, semua petugas ramah, kamar lumayan besar, asyik bawa keluarga.