L***a
6.1
/10
Reviewed 4 day(s) ago
I've stayed here many times, and this is the first time I've been disappointed. I got room 316, and it was fine at first, but by 8 PM the Wi-Fi was incredibly slow, affecting the TV. I couldn't call reception to get a technician, but no one came to check or fix it until 9 AM. Around 5 AM, the power went out in my room. I went out and the hallway light was on, meaning the problem was only in my room. I called reception and they said the technician wouldn't arrive until 7 PM, so I was out of power for 2 hours.
Read More
See original
Find this review helpful?
Accommodation's Reply
19 Oct 2026
Dear Gentlemen/Ladies, Warm greetings from Front One Hong Kong Resort Semarang. Thank you for sharing your stay experience. Your review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Hong Kong Resort Semarang. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Front One Hong Kong Resort Semarang in the future. Please let us know if there is anything we can improve in our service. Sincerely, Doni Avianto, General Manager, Front One Hong Kong Resort Simpang Lima
See original






