Ganar d. s.

8.5

/10

Reviewed 7 week(s) ago

Friendly staff, located in the heart of the city center

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1 people find it helpful

Accommodation's Reply

22 May 2026

Thank you for sharing your stay with us! 😊 We are delighted to hear that you enjoyed our friendly staff and our excellent central location. We hope this positive experience will inspire you to return and stay with us again in the future. See you again and have a wonderful day! ✨ Sincerely, The Hotel Manager

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T***O

Business

8.2

/10

Reviewed 8 week(s) ago

The hotel staff is friendly and very helpful, quite close to Ampera Bridge.

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Accommodation's Reply

22 May 2026

Thank you for your kind review! 😊 We are delighted that you enjoyed the service from our friendly and helpful staff. Furthermore, our hotel is conveniently located near the Ampera Bridge, making it easy for guests to explore the city. We hope to welcome you back again in the future! ✨ Sincerely, The Hotel Manager

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ANDI P.

6.5

/10

Reviewed 11 week(s) ago

Choose which room, get which room, hadeh

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1 people find it helpful

Accommodation's Reply

22 May 2026

Thank you for your feedback. We apologize if the room you received did not meet your expectations or booking requirements. This is an issue we take seriously and will review our room allocation process to better align with bookings. We will follow up on your feedback with the relevant team to improve the quality of our service in the future. We hope to provide you with a better experience on your next stay. Sincerely, Hotel Manager

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Imas F.

Business

10.0

/10

Reviewed 11 week(s) ago

My week-long stay there was quite comfortable, the staff were very helpful, I checked in early and was allowed to move to the room I wanted.

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Accommodation's Reply

22 May 2026

Thank you for staying with us for a week! 😊 We are delighted that you enjoyed your stay and received excellent service from our staff. We are also pleased to know that we were able to accommodate your request for early check-in and room change. Thank you for your trust, and we hope to welcome you back on your next stay. Sincerely, Andy Ardianziah, Hotel Manager

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H***f

7.6

/10

Reviewed 25 week(s) ago

black spot hotel room pillow

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Accommodation's Reply

24 Dec 2025

Hello, thank you for sharing your experience staying at Centra Hotel. Your feedback and comments are invaluable in helping us improve Centra Hotel even further. We hope you will recommend Centra Hotel to your colleagues and friends, and we sincerely hope to welcome you back to Centra Hotel again in the near future. Sincerely, Operations Manager

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B***i

Business

8.5

/10

Reviewed 35 week(s) ago

Recommended place to stay for anyone who is looking for a low budget hotel, because the location is still in the city center near the famous Ampera Bridge and BKB.

1 people find it helpful

Accommodation's Reply

24 Dec 2025

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Dadang

Business

8.5

/10

Reviewed 35 week(s) ago

cheap, comfortable, but there is no elevator...

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Accommodation's Reply

24 Dec 2025

Hello Mr. Dadang, Thank you for sharing your experience staying at Centra Hotel. Your feedback and comments are very valuable in helping us further improve Centra Hotel. We hope you will recommend Centra Hotel to your colleagues and friends, and we look forward to welcoming you back to Centra Hotel again in the near future. Sincerely, Operations Manager

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ACHMADEF

Staycation

6.4

/10

Reviewed 41 week(s) ago

Strategic location in the middle of the city center and near the mall, standard service, comfort and cleanliness of the rooms are lacking

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1 people find it helpful

Accommodation's Reply

13 Sep 2025

Hi Achmadef, Thank you for sharing your experience after staying at Sentra Hotel. Your suggestions and feedback have been very helpful in improving Sentra Hotel to make it even better than it is now. We hope you will recommend Sentra Hotel to your colleagues and friends. We also look forward to welcoming you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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z***o

Leisure

10.0

/10

Reviewed 53 week(s) ago

clean room and friendly receptionist

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2 people find it helpful

Accommodation's Reply

13 Sep 2025

Hi Sir/Madam, Thank you for sharing your experience after staying at Sentra Hotel. Your suggestions and feedback have been very helpful in improving Sentra Hotel to be even better than it is now. We hope you will recommend Sentra Hotel to your colleagues and friends. We also look forward to welcoming you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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M***h

Business

10.0

/10

Reviewed 74 week(s) ago

Good breakfast, friendly staff, quiet atmosphere, close to everywhere

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1 people find it helpful

d***e

Staycation

6.0

/10

Reviewed 81 week(s) ago

The sheets I think were not changed. There were stains from who knows what. And there was no coffee pot. The bathroom was very small. Cramped and the room was lacking.

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6 people find it helpful

Accommodation's Reply

09 Dec 2024

. Hi, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input provided are very helpful for us in improving Sentra Hotel so that it can be much better than it is now. For large rooms, you can try our superior room type which is more spacious and more comfortable. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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Ruth R. G.

Staycation

6.3

/10

Reviewed 86 week(s) ago

The bed and equipment were not clean, the room size was very small.

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2 people find it helpful

Accommodation's Reply

02 Nov 2024

Hi Ruth, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input provided are very helpful for us in improving Sentra Hotel so that it can be much better than it is now. We provide superior room types for larger room sizes, you can try choosing a superior room type next time. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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I***l

Leisure

8.8

/10

Reviewed 86 week(s) ago

Very strategic location, can walk from Cinde LRT.

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4 people find it helpful

Accommodation's Reply

02 Nov 2024

Hi, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input provided are very helpful for us in improving Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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T***a

8.5

/10

Reviewed 106 week(s) ago

Please fix and clean the room again, the walls are very dirty, the bathroom is dirty, the sheets are also dirty.

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1 people find it helpful

Accommodation's Reply

02 Jul 2024

Hi Tiara, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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RADINOPIANTO

9.7

/10

Reviewed 114 week(s) ago

Aksennya mudah dan pelayanan bagus.

1 people find it helpful

RADINOPIANTO

9.7

/10

Reviewed 116 week(s) ago

Akses mudah dan pelayanan bagus.

2 people find it helpful

Accommodation's Reply

05 Apr 2024

Hi Radinopianto, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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NURKHOLIS

9.7

/10

Reviewed 119 week(s) ago

Nyaman dan enakk, recommended buat kalian yang mau nginep untuk liburan.

3 people find it helpful

Accommodation's Reply

05 Apr 2024

Hi Nurkholis, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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Muhammad

9.4

/10

Reviewed 121 week(s) ago

Kami sangat puas dengan pelayanan disni.

2 people find it helpful

Accommodation's Reply

26 Feb 2024

Hi Muhammad Havis, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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Vera d. a.

8.5

/10

Reviewed 122 week(s) ago

Untuk lokasi strategis, cuma sedikit kurang nyaman dengan dindingnya yang sudah berjamur. Pelayanan oke. Mudah mencari makanan. Saran dicat ulang biar lebih kelihatan bersih.

2 people find it helpful

Fariza A.

6.9

/10

Reviewed 128 week(s) ago

Awalnya memilih hotel ini karena letaknya yang sangat strategis, tapi ternyata area parkirnya kurang aman apalagi kami menginap kena hari Minggu dimana area parkir rame dengan motor karena ada buka pasar cinde. 1 Ban beserta velg mobil kami hilang dicuri 😭 tapi Alhamdulillahnya pihak hotel mau tanggung jawab dan menggantinya. Jadi pelajaran buat kami untuk lebih selektif lagi memilih hotel terutama area parkir harus aman. Kalau untuk keramahan dan fasilitas saya acungi jempol bagus semua, hanya area parkir saja yang minus 🙏.

4 people find it helpful

Accommodation's Reply

22 Jan 2024

Hi Fariza Anggraini, Thank you for sharing your experience after staying at Sentra Hotel. Sorry for the inconvenience during your stay at our hotel. The suggestions and input given really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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Sentra Hotel

Overall Ratings & Reviews Sentra Hotel

7.7

7.7

7.8

8.5

8.0

Traveler Reviews Sentra Hotel