Riverstone Hotel & Cottage

Explore Riverstone Hotel & Cottage
8.7
Very Good
From 2,887 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.1

Service and Facilites

8.8

People often mention about Riverstone Hotel & Cottage
All
Distance to City Center (31)
Staff Friendliness (29)
Ambiance (29)
Bedroom (29)
Accessibility (26)
Bathroom (26)
Hotel Area (26)
Family Friendly (25)
Surroundings (22)
Wifi (22)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Riverstone Hotel & Cottage

Number of reviews per page
20
40
Customer reviews
Profile Picture
Mohammad P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Nice and recommended place for trip and vacation
Find this review helpful?
Accommodation's Reply
21 Jan 2026
Dear Mr. Mohammed P., Thank you very much for your valuable review and rating. Your feedback helps us understand your satisfaction and areas for improvement. Your rating will greatly contribute to improving our services in the future. If you have any questions, please contact us at +62*034. Thank you. We hope to welcome you back again soon. The hotel management team looks forward to serving you again.
Translated by Google Icon
See original
Y***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Comfortable room, cool AC, fast and smooth wifi, cool hotel atmosphere, quiet even though it is on the side of the main road, many food sellers around the hotel, all helpful staff, especially the security guard on duty when arranging car parking inside and those at the post who are quick to help crossing, very respect for all of you., hopefully the cleanliness around the room will be improved so that it will be more comfortable.. hopefully I can staycation here again
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2026
Dear Mr./Ms. Dwi Y from Riverstone Hotel & Lodge, Thank you very much for your review and rating. We appreciate your valuable feedback (both positive and negative) and will use it to improve our services in the future. If you have any questions, please contact us at +62*034. Thank you. We hope to welcome you back again soon. The hotel management team looks forward to serving you again.
Translated by Google Icon
See original
dwi y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The location is near the main road, so it's not too far if you want to go to Jatim Park 1 or 2. There is a swimming pool facility that is integrated with the hotel container next to it, so you have to walk 50m from the hotel first. The staff is friendly.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Mr./Ms. Dwi Y from Riverstone Hotel & Lodge, Thank you very much for your review and rating. We appreciate your valuable feedback (both positive and negative) and will use it to improve our services in the future. If you have any questions, please contact us at +62*034. Thank you. We hope to welcome you back again soon. The hotel management team looks forward to serving you again.
Translated by Google Icon
See original
i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Stay in a cottage, have a basic breakfast, and it's a bit of a hassle if it rains. The room is pretty clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Guests, From River Rock Hotel & Motel, Thank you very much for your valuable review and rating. We greatly appreciate all your feedback, both positive and negative. Your valuable comments will be invaluable in improving our services in the future. If you have any questions, please contact us at +62*034. Thank you. We hope to welcome you back again. The hotel management team looks forward to serving you again.
Translated by Google Icon
See original
Luluk W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The rooms are spacious, clean, comfortable, and close to the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you so much for your valuable review and rating. Your feedback helps us improve our services and identify areas for improvement. We will continue to strive to provide better service to you and other guests. If you have any questions, please contact us at +62*********034. Thank you! We look forward to welcoming you back again. The hotel management team hopes to serve you again.
Translated by Google Icon
See original
Profile Picture
Rojal W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Okay, I recommend staying here in Batu.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Nov 2025
Greetings from Riverstone Hotel & Motel. Dear guest, thank you very much for your valuable review and rating. We appreciate your feedback on your satisfaction and areas for improvement. Your feedback will help us improve our services and strive to provide you and many other guests with a better stay. If you have any questions, please call us at +62*034. We sincerely appreciate your continued patronage and look forward to welcoming you again. Your hotel management team
Translated by Google Icon
See original
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was a great stay with the family
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 Nov 2025
Greetings from Riverstone Hotel & Motel. Thank you very much for your valuable review and rating. We appreciate your comments and suggestions. We will use your feedback to improve our service to you and other guests. If you have any questions, please feel free to contact us at +62*********034. We sincerely thank you for your continued support. We look forward to welcoming you back again. The hotel's management team looks forward to welcoming you back again.
Translated by Google Icon
See original
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and responsive, clean, all facilities are functioning well, the food is delicious, the location is strategic.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 Nov 2025
Greetings from Riverstone Hotel & Motel. Thank you very much for your valuable review and rating. We appreciate your comments and suggestions. We will use your feedback to improve our service to you and other guests. If you have any questions, please feel free to contact us at +62*********034. We sincerely thank you for your continued support. We look forward to welcoming you back again. The hotel's management team looks forward to welcoming you back again.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
During my stay there, I was greeted by the friendly staff, from the security guards to the front desk. I chose a cottage room, which suited my family and provided easy parking access close to the room. Recommended for small families.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Best regards, Riverstone Hotel & Motel Dear Guest, Thank you for your valuable review and comments. We appreciate you sharing your likes and dislikes. Your feedback will help us provide better experiences for you and other guests in the future. Should you require any assistance, please feel free to contact us at +62********34. Thank you very much! We look forward to welcoming you back to Riverstone Hotel & Motel again. Thank you! Management
Translated by Google Icon
See original
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
very enjoyable, but only 1 problem is the hot water doesn't work
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Warm greetings from Riverstone Hotel & Cottage Dear Sir/Madam, Thank you for your review and score. We greatly appreciate your feedback, by letting us know what you liked and disliked. Your review will greatly help us provide a better experience for you and other future guests. If we can be of any assistance in the future, please do not hesitate to contact us at +62*********34. Thank you. We look forward to welcoming you back to Riverstone Hotel & Cottage. Sincerely, Management
Translated by Google Icon
See original
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 24 week(s) ago
The staff is very friendly, the location is quite strategic, but the food is not very tasty
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Yunanto P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Overall, the room is comfortable and clean, but the AC is not cold enough so it's a bit hot at night.
Translated by Google Icon
See original
3 people find it helpful
P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Comfortable hotel, close to tourist attractions, friendly service, clean, cars can be parked directly near the room
Translated by Google Icon
See original
1 people find it helpful
B***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The location is easy to reach and the cottage is very comfortable.
Translated by Google Icon
See original
1 people find it helpful
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The staff is very friendly, it's close to everywhere you want to go, 💕
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
my subscription every time I go to Batu..the place is quiet
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 38 week(s) ago
I took a shower at half past 6 in the morning but the hot water was off.
Translated by Google Icon
See original
Find this review helpful?
N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
oyi according to the price all the facilities. parking, complete bathroom equipment, water heater, coffee, tea, mineral water.
Translated by Google Icon
See original
Find this review helpful?
D***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
comfortable, friendly service, good natural atmosphere
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Indriawan B. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
highly recommend this hotel, the check in - checkout process is easy & concise, guest service from the front office to the security is friendly & very helpful (brilliant), the room is very comfortable, clean & quiet, although the hot water shower is sometimes on and sometimes not (zamrud 1) but it doesn't matter, it's been ignored by the friendliness of the hotel staff, grooming greeting (5 stars), thank you Riverstone, I will not hesitate to recommend you to colleagues and family to choose you as one of the best accommodations in Batu. Jazhakallah khairan
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Apr 2025
Warm greetings from Riverstone Hotel & Cottage. Dear Sir/Madam. Thank you for your review and score given to us. We greatly appreciate your assessment by letting us know. The review you provide will greatly help us provide a better experience for you and other guests who will come. If we can be of assistance to you in the future, please do not hesitate to contact us. Thank you, We look forward to welcoming you back to Riverstone Hotel & Cottage. Best regards, Management. Riverstone Hotel & Cottage.
Translated by Google Icon
See original
Number of reviews per page
20
40