Overall Ratings & Reviews Arsela Hotel Pangkalan Bun

"The food is still okay, it's delicious. The staff is also friendly." However, almost all the cutlery is stained; the stains should be cleaned." I booked a twin bed for 2 nights. The bed near the window always makes my body itch when I sit on it or just lie down. In the end, I didn't use the bed near the window at all, because my body immediately itches." Room 209.

Finding food is easy, with plenty of eateries around the hotel. While it may look intimidating from the outside, it's actually very comfortable.

I stayed with my child and baby for 4 days but on the first day I was shocked because my child had a nosebleed in the morning and I was even more shocked when I arrived at the front office and was told that I would be fined 200 thousand because of blood stains on the sheets. I said that it was my child's nosebleed. Then the hotel still imposed a fine without asking what they could do to help me with my condition at that time. Then on the second day my child had a nosebleed again. And I knew the first thing I checked was the sheets because I was worried I would be fined again. I felt very guilty towards my child because this was the first time I had stayed at a hotel that was fined for stains and I didn't worry about my child. I thought if there were other families who brought children and babies like me who suddenly got sick and got hotel staff and management like this, it would be such a shame. Maybe this is not recommended for families who bring children or babies. Or maybe you can bring sheets or other mats if you don't want to be fined. On the second day, I asked to change the original blood-stained bedsheet because my child was still having a nosebleed. So, I would use the same bedsheet if it got blood again. I felt like moving hotels, but unfortunately, I had already booked for 4 days. On the third and fourth days, I was too lazy to meet the hotel staff because it ended up being unpleasant for me until the end.

Clean, spacious, and fragrant. Friendly staff. Get breakfast. Overall comfortable and affordable for travelers

Clean and comfortable hotel. One of the closest hotel options to the airport.

The closest hotel to the airport and a clean and comfortable hotel

Good location. Nearby there are Pizza hut, lalapan cak mus, mie gacoan. Next to the hotel there is a pharmacy

The best hotel around the airport, with complete facilities and unquestionable cleanliness.

The closest hotel to Pangkalan Bun's airport. The hotel is vintage and clean. The staff is very helpful. Enjoyed staying here.

The Wi-Fi can't be used in the room (room 109), but it's fine around the reception area.

The hotel staff is friendly and the food is delicious.

Second time here, because my first child wants to stay here again. Here during Ramadan, so sahur here. Alhamdulillah, can eat in the room. Because I brought a baby, so at sahur time everyone was still sleeping, it was impossible to leave. Hopefully the service will be better. The room is quite clean, the AC is okay, the TV is standard. That's all for now. Thanks.

Spacious and comfortable hotel room, location near the airport

The hotel staff is friendly, the hotel rooms are clean, the breakfast is delicious.

Friendly staff, clean and spacious hotel rooms, delicious breakfast.

Very good and friendly service

The hotel is aesthetic and the staff is quite friendly.

Beautiful hotel with garden. Very big, nice and clean room. Very friendly staff. Breakfasts is good. Very nice restaurant in the hotel with good and special meals.

Good Facilities Good and Friendly Staff

Strategic and quite clean hotel. Beautiful and clean scenery. It can also be an option if you bring children because it is quite comfortable, there is a fish pond. Breakfast is delicious and there are quite a lot of menus.