Overall Ratings & Reviews Ascent Premiere Hotel and Convention

Dear Sir/Madam, Warm greetings from Ascent Premiere Malang. Always stay healthy. We would like to express our gratitude for your willingness to give a rating of 9.7 in serving and giving a very positive review, namely 'for those who want to have dinner with their partner, just contact the restaurant, it's really nice at night. Breakfast is delicious, all serious. All staff are friendly and work well. I'm in room 226 if I remember correctly, for those who like to watch trains passing by, you can be in this room, but if you are disturbed by the train horn, it's better to request another room. If I just like to watch. Thank you for allowing early check in. I will be back. Thank you Mr. Yacob, Mbak Bianca (if I remember correctly), n chef et al good job.' The reviews posted are very valuable and we and the team are very grateful that you are very pleased with the friendly service that has been felt during your stay, this is the main characteristic of Ascent Premiere, the best hotel in Malang. Once again, we would like to thank you for the Rating and reviews that have been posted online via the application. Please allow us to await your return. Best regards, Management

Dear Sir/Madam, Warm greetings from Ascent Premiere Malang. Always stay healthy. Thank you very much for taking the time to give us FIVE (5) stars for the best service rating because we are sure that we have had a very valuable and memorable experience while staying at Ascent Premiere, the best hotel in Malang. Once again, thank you for the stars that have been posted online on google.com and we really hope to be able to provide a more memorable service and experience for your next visit. Best regards, Management.

Dear Sir/Madam, Warm greetings from Ascent Premiere Malang. Always stay healthy…. Thank you for trusting your stay and taking the time to review, Mrs. Aii Yuniar, we have read it and really listened to the short review that has been posted and apologize for the unpleasant experience. Once again, thank you for the review that has been posted on Traveloka, we will make improvements according to the input and hope to be able to serve you better on your next visit. Best regards, Management

Dear Mr. Hilman, Warm greetings from Ascent Premiere Malang. Always stay healthy…. Thank you for trusting your stay and taking the time to review Mr. Hilman, we have read it and really listened to the short review, namely, ‘’The room is very dirty, the sheets have lots of spots & stains. Already asked for a change but the stains are still there, the corners of the room are full of dust, resting is uncomfortable. The pillowcase is very brown. ” which has been posted and apologizes for the unpleasant experience, especially cleanliness. Once again, thank you for the review that has been given, we will make improvements according to the input and hope to be able to serve better on Mr. Hilman's next visit. Best regards, Management

Dear, Warm greetings from Ascent Premiere Malang. Always stay healthy…. Thank you for trusting your stay and taking the time to review, we have read it and really listened to the review that was submitted, namely, ‘’I stayed for 2 nights on the first day the sheets and pillows were dirty yellow and some were torn, I didn’t expect a 4-star hotel, the pillowcase was torn and still used, it was still better at home, at first I let it be, maybe the housekeeping was in a mess, I thought it would be replaced on the second day, it turned out it was only tidied up.” which has been posted and apologize for the unpleasant experience, especially the cleanliness and service. Once again, thank you for the review that has been posted on Traveloka, we will make improvements according to the input and hope to be able to serve you better on your next visit. Best regards, Management