My room, in a separate building, looked neglected. It was dusty and never swept. The mattress was dusty, and the bedcover was unusable because it made me sneeze. There was even a cobweb in the corner behind the door. If the superior rooms are no longer available, I suggest tearing the building down rather than letting guests have rooms that haven't been cleaned for a month. Very disappointed.

The place is nice, direct view to the lake, there are 3 swimming pools & friendly service.

Friendly staff, there is a beach, according to budget

The hotel staff was friendly, and check-in and check-out were hassle-free. The place was clean, and the beach was spacious, perfect for kids to play. I'd love to come back again if I have the chance. 🥰

Good service and clean hotel area and there is a beach

The staff was helpful, the hotel was beautiful, and I loved the room because it was spacious and comfortable. The bed was soft, and the amenities were quite complete. There was a vanity mirror and a comfortable hot shower. The pool was also beautiful. The lobby was beautiful, with lots of flowers. The price was affordable.

The hotel staff was friendly, and the view was beautiful, right on the beach. The only drawbacks in the room were the TV didn't work, and the room wasn't soundproof. Sound from the next room was clearly audible.

the price does not match what you get

Okay... The room is clean and there's a swimming pool too. Cool.

the place is quite good but the service is lacking

Amazing front desk for their (girls) cooperation

The hotel's atmosphere and rooms are actually quite comfortable. Unfortunately, the facilities offered are not fully accessible. The swimming pool at the back near the beach is unusable, even though it's one of the main attractions. Furthermore, the gate that directly accesses the white sand beach is locked, even when there are a lot of guests. It's odd that a gate to the beach can't be used, forcing guests to make a long detour. The most disappointing aspect is the staff service. They're indifferent and dismissive, acting as if the guests are just staying overnight, even though we're paying. There's no friendliness or initiative to help. From my experience, the staff here desperately needs re-education on how to serve guests well. Conclusion: The location is nice, but the service and management are very poor. It's a shame that potential is wasted because the staff are not prepared to serve.

The hotel's atmosphere and rooms are actually quite comfortable. Unfortunately, the facilities offered are not fully accessible. The swimming pool at the back near the beach is unusable, even though it's one of the main attractions. Furthermore, the gate that directly accesses the white sand beach is locked, even when there are a lot of guests. It's odd that a gate to the beach can't be used, forcing guests to make a long detour. The most disappointing aspect is the staff service. They're indifferent and dismissive, acting as if the guests are just staying overnight, even though we're paying. There's no friendliness or initiative to help. From my experience, the staff here desperately needs re-education on how to serve guests well. Conclusion: The location is nice, but the service and management are very poor. It's a shame that potential is wasted because the staff are not prepared to serve.

The standard room is pretty spacious and clean. However, the noise and smell from the surrounding outside can be discomforting when you go out. We were also a bit disappointed because all the swimming pools in the hotel were under maintenance. So, we can only play the water in the beach which was pretty satisfying because not many visitors during our stay in the hotel.

This is my first hotel experience in Pangururan area in Samosir island. Overall, the hotel is family friendly as I brought a 10-month-old baby who seemed to enjoy the beach and water play. The suite room was satisfactory and quiet as it was near the beach. The standard room in front of the hotel, however, was a bit noisy and pretty smelly as it was next to the villagers' houses.

The food is not tasty and not varied

Nice accomodation, maybe try variete the breakfast

Beyond expectations, staying at this new hotel for the rest of my life, I was given a middle-aged table, a bed that was almost falling apart underneath, and sheets that had been changed several times but were still dirty. And what's more, the toilet was so dirty. I'll never come here again. I won't be tempted by the cheap price, but the annoyance that comes here won't go away.

At first I was a bit doubtful...but when I arrived at the hotel...it turned out to be nice...there are 2 swimming pools...close to the edge of the lake...so the kids won't get bored...next time I go to Samosir I'll stay at Parbaba Beach Hotel

Hot water not working and water is dirty