The staff were incredibly poor, rude, and even gossiping about the guests. They banged on every room as loud as they could. It was 7 a.m. and we were exhausted, and they banged on all four of the suites we had rented. We complained to the manager, who initially refused. But I was hoping for better.

It's fun. There's a pool in front of and behind the room, and there's a beach too. It's so much fun.

The view is beautiful. The breakfast was delicious, but it was a bit uncomfortable because there were a lot of dogs roaming around in front of the room and on the beach. It was uncomfortable, especially since I brought my 2 and 6 year old children, so they were afraid to play on the beach or outside the room without supervision.

The hotel is really great, especially if you're bringing a toddler. Highly recommended.

The air in the room and the bed were damp, as if they hadn't been used for a long time. For 400,000 Rupiah, the amenities we received were not commensurate. The room lacked air conditioning and the bed was itchy.

Nice and clean hotel, not far from tourist attractions.

Very good and underrated hotel. Have 2 swimming pools, the view is amazing. Recommend taking the rooms facing the lake. The rooms are clean and very spacious. It's my 2nd time here and I love it!

Okay, the hotel is great. We can see the white sand beach and play in the water.

The place is comfortable, the back area directly views Lake Toba.

Great place to stay, just not so friendly staff at the reception. But overall it's okay. The breakfast was good!

The hotel directly faces the beach and has its own swimming pool. It's a great spot to enjoy the sunset and sunrise.

Bad hotel, very bad, not recommended. Choose the most expensive hotel here so that it has full facilities, but when confirmed on the spot, the room is not available so you are given a bad room. There is no confirmation at all from the hotel the day before, the service and SOP are not good.

My room, in a separate building, looked neglected. It was dusty and never swept. The mattress was dusty, and the bedcover was unusable because it made me sneeze. There was even a cobweb in the corner behind the door. If the superior rooms are no longer available, I suggest tearing the building down rather than letting guests have rooms that haven't been cleaned for a month. Very disappointed.

The place is nice, direct view to the lake, there are 3 swimming pools & friendly service.

Friendly staff, there is a beach, according to budget

The hotel staff was friendly, and check-in and check-out were hassle-free. The place was clean, and the beach was spacious, perfect for kids to play. I'd love to come back again if I have the chance. 🥰

Good service and clean hotel area and there is a beach

The staff was helpful, the hotel was beautiful, and I loved the room because it was spacious and comfortable. The bed was soft, and the amenities were quite complete. There was a vanity mirror and a comfortable hot shower. The pool was also beautiful. The lobby was beautiful, with lots of flowers. The price was affordable.

The hotel staff was friendly, and the view was beautiful, right on the beach. The only drawbacks in the room were the TV didn't work, and the room wasn't soundproof. Sound from the next room was clearly audible.

the price does not match what you get