Zest Airport Jakarta by Swiss-Belhotel International
Explore Zest Airport Jakarta by Swiss-Belhotel International
Overall Ratings & Reviews Zest Airport Jakarta by Swiss-Belhotel International
Traveloka (13,048)
Other sources (297)
8.4
Very Good
From 13,048 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.0
Location
8.7
Service and Facilites
8.4
People often mention about Zest Airport Jakarta by Swiss-Belhotel International
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Staff Friendliness (217)
Accessibility (204)
Bedroom (194)
Ambiance (151)
Bathroom (147)
Hotel Area (146)
Room Space (129)
Check-in/out Time (125)
Wifi (101)
Surroundings (91)
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Traveler Reviews Zest Airport Jakarta by Swiss-Belhotel International
Number of reviews per page
20
40
Customer reviews
JW
Jason W.
Leisure
8.2
/10
Reviewed 2 day(s) ago
Staff was helpful to rectify my feedback. Appreciates!
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AP
Ade P. W. y. w.
10.0
/10
Reviewed 4 day(s) ago
View various airlines about to land
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AM
Andi M. S.
Leisure
10.0
/10
Reviewed 6 day(s) ago
Good, comfortable, cheap, close to the city center
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Accommodation's Reply
20 Jan 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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SM
Shinta M.
8.2
/10
Reviewed 7 day(s) ago
A 558,000 Rupiah hotel doesn't have a water heater for making coffee.
Regretful.
Stirring diet milk with my fingers.
The hallway leading to the room is dirty and shabby.
Next time, I'll move to another hotel.
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Devry S.
6.3
/10
Reviewed 2 week(s) ago
Please repair the bedroom floor, many of them are already falling because the floor underneath is damaged or has holes.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Zest Airport Jakarta would like to express our deepest gratitude for your choice to stay with us. We apologize for any inconvenience you may have experienced during your stay. Providing the best possible service and amenities for your comfort is our top priority. We apologize again and hope to welcome you back in the future, and we look forward to meeting your expectations. Sincerely, The Management Team, Zest Airport Jakarta
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J***i
Transit
9.7
/10
Reviewed 2 week(s) ago
I've been staying here since 2016 and it's been one of my favorite hotels ever... Close to the airport, hourly airport shuttle, friendly staff, clean hotel, close to Ind****t, K*C, and lots of food stalls. There used to be a mall, but since Covid, they've all closed.
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Accommodation's Reply
14 Jan 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We sincerely hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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S***o
Business
6.2
/10
Reviewed 2 week(s) ago
Not maintained, lack of maintenance, feels less clean
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, It is with great pleasure that we, Zest Airport Jakarta Hotel, express our sincere gratitude for your choice to stay with us. We apologize for any inconvenience you may have experienced during your stay. Providing the best possible service and facilities for your comfort is our top priority. We apologize again and hope to welcome you back in the future, and we are confident that we will be able to meet your expectations. Sincerely, The Management Team, Zest Airport Jakarta Hotel
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Putri D. A.
Transit
8.2
/10
Reviewed 2 week(s) ago
What I like most is the airport shuttle, this facility makes my life easier as a person in transit.
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Accommodation's Reply
12 Jan 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We sincerely hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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Albert
8.5
/10
Reviewed 3 week(s) ago
Recommended for airport transit, there are lots of food stalls around the hotel
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Customers, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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Verified Traveler
8.2
/10
Reviewed 3 week(s) ago
Whenever I need to catch an early morning flight bringing elderly, we stay the night before and catch a shuttle or taxi in the morning as the shuttle comes hourly.
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest,
Warmest Greetings from Zest Airport, Jakarta!
Thank you for staying with us and taking a moment to share your recent experience.
We hope you choose to stay with us again and We look forward to welcoming you back.
Best regards,
Management of Zest Airport, Jakarta
N***r
Transit
6.4
/10
Reviewed 4 week(s) ago
cleanliness can be further improved.
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Accommodation's Reply
05 Jan 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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F***y
Transit
8.4
/10
Reviewed 4 week(s) ago
Plus:
Close to the airport, there's a shuttle bus, the staff are very friendly, the rooms are clean, and the food at the restaurant is delicious.
Minus:
It turns out the tenants at the airport hub (mall) are no longer open, so the only places to eat are one cafe, KFC, and Indomaret.
The bathroom shower doesn't have a door, so the shower water can flood into the toilet.
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Accommodation's Reply
02 Jan 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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RA
Rinjani A. P.
Transit
9.7
/10
Reviewed 4 week(s) ago
Get a free shuttle to and from the airport, it's really, really great.
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2 people find it helpful
Accommodation's Reply
30 Dec 2025
Kepada Tamu Yang Terhormat,
Warmest Greetings from Zest Airport, Jakarta!
Thank you for staying with us and taking a moment to share your recent experience.
We hope you choose to stay with us again and We look forward to welcoming you back.
Best regards,
Management of Zest Airport, Jakarta
Hanry D. S. B.
Leisure
8.5
/10
Reviewed 5 week(s) ago
Plus, close access to the airport is provided by a free shuttle bus.
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Accommodation's Reply
30 Dec 2025
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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Hau T.
9.7
/10
Reviewed 5 week(s) ago
The hotel is near the airport and there is a shuttle bus to and from the airport.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. First, I would like to thank you for choosing our hotel and for writing a review about your stay. We are delighted to hear that you enjoyed your stay at Zest Airport Jakarta. We hope to welcome you back again soon. Sincerely, The Management Team, Zest Airport Jakarta
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M***a
Leisure
9.4
/10
Reviewed 5 week(s) ago
There is free delivery to the airport.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. Thank you for choosing us as your accommodation. We are delighted to welcome you to Zest Airport Jakarta and appreciate you taking the time to write a review. We hope to welcome you back to Zest Airport Jakarta again. Sincerely, The Management Team, Zest Airport Jakarta
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TH
Tedi H. S.
8.5
/10
Reviewed 5 week(s) ago
Strategically located near the airport, the hotel is surrounded by plentiful food options, so you don't have to worry about getting hungry.
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1 people find it helpful
Accommodation's Reply
22 Dec 2025
Dear Valued Customer, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate and are delighted to know that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta
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Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
Highly recommended transit hotel
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Accommodation's Reply
19 Dec 2025
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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E***n
Business
9.4
/10
Reviewed 5 week(s) ago
Close to the airport, with good prices and excellent shuttle service. I always stay at the Zest Airport Hotel when I fly.
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Greetings from the entire team at Chester Jakarta Airport Hotel. Thank you for choosing our hotel. We are deeply grateful for your kindness and for taking the time to write this review. We hope to welcome you back again soon. The Management Team, Chester Jakarta Airport Hotel
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MS
Mukhcis S.
10.0
/10
Reviewed 6 week(s) ago
My favorite hotel on a business trip
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest,
Warmest Greetings from Zest Airport, Jakarta!
Thank you for staying with us and taking a moment to share your recent experience.
We hope you choose to stay with us again and We look forward to welcoming you back.
Best regards,
Management of Zest Airport, Jakarta
Number of reviews per page
20
40
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