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Traveler Reviews Puncak Pass Resort
Number of reviews per page
20
20
40
40
Customer reviews
Y***y
Leisure
9.0
/10
Reviewed 2 day(s) ago
I stayed here for nostalgia, and overall it was okay. I liked the spacious garden.
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W***u
Leisure
9.1
/10
Reviewed 4 day(s) ago
The staff was friendly, and the room was quite nice with a garden and mountain view. Walking around the hotel area was a bit tiring due to the ups and downs, but it was enjoyable.
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B***s
8.8
/10
Reviewed 1 week(s) ago
It was a great stay here. Thanks
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AS
Agus S.
6.4
/10
Reviewed 3 week(s) ago
The environment was as expected (cool and beautiful), as is typical of hotels or villas in mountainous areas. However, the cleanliness of the rooms and bathrooms was extremely filthy. A 4-star hotel should have better cleaning facilities. The towels were also torn and looked dirty.
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1 people find it helpful
T***I
Transit
10.0
/10
Reviewed 3 week(s) ago
Excellent service, all the staff are friendly and polite. Hopefully, we'll be able to stop by again sometime.
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1 people find it helpful
Dedi K.
Transit
9.4
/10
Reviewed 4 week(s) ago
The view is romantic, thick fog.
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T***a
10.0
/10
Reviewed 4 week(s) ago
Great place, nice holiday, wonderful.
1 people find it helpful
mr
maya r.
Leisure
10.0
/10
Reviewed 5 week(s) ago
It was a pleasure to stay at Hotel Puncak Pass, the atmosphere was beautiful with friendly staff and of course I enjoyed the cold weather.
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zheila a. a.
10.0
/10
Reviewed 6 week(s) ago
One of the best experiences I've ever had staying here. The food is absolutely delicious, including the best bitterballen, and all the breakfasts are absolutely delicious. Highly recommended for families.
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+5
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G***t
Leisure
8.7
/10
Reviewed 7 week(s) ago
The hotel is classic and pleasant, but the breakfast variety and taste need to be improved.
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R***A
9.4
/10
Reviewed 7 week(s) ago
The rest is nice and homey, maybe the swimming pool just needs to be renovated or updated so the water looks clear and towels should be provided at the swimming pool like a 4 or 5 star hotel.
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Maman R.
10.0
/10
Reviewed 10 week(s) ago
Highly recommended, the food is delicious and the staff are friendly.
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fachri p. r.
8.8
/10
Reviewed 10 week(s) ago
Come here, hurry up, if you say so.. Make the place comfortable.
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2 people find it helpful
wp
wiwied p.
Leisure
10.0
/10
Reviewed 12 week(s) ago
The only hotel in Puncak that has been our family's favorite for decades. Nothing has changed, the atmosphere is incredibly peaceful and the air is cool. The hotel maintains its vintage ambiance, the food is also 5-star, and the staff are incredibly professional. It's well worth it, even though the journey to Puncak is always fraught with traffic jams.
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4 people find it helpful
M***a
8.5
/10
Reviewed 12 week(s) ago
I stayed here for 3 days and 2 nights, even though it is an old hotel, it is still well maintained.
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S***l
Staycation
8.5
/10
Reviewed 12 week(s) ago
Here's my experience staying at Puncak Pass Resort:
1. The air is unfailingly fresh, given its location at the top.
2. Room cleanliness: There are some areas that could be improved, especially the bathroom.
3. The breakfast menu is quite varied, but perhaps not quite to my taste.
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R***n
Leisure
9.4
/10
Reviewed 14 week(s) ago
The rooms are nice and very well-maintained. However, it would be much better if the breakfast menu could offer more variety or types of side dishes.
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1 people find it helpful
kf
kobul f.
Leisure
10.0
/10
Reviewed 14 week(s) ago
Very easy access, the location is the coolest, the garden is spacious and well-maintained, it's very comfortable, and the staff are very friendly. Overall, I'm satisfied, and I hope the service continues to be consistent.
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1 people find it helpful
E***e
Staycation
9.4
/10
Reviewed 15 week(s) ago
Never disappointed staying at Puncak Pass, it's always a place I definitely visit every time I go to Puncak.
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KN
Kurniawati N. F.
Staycation
10.0
/10
Reviewed 15 week(s) ago
Staycation plus get fresh air plus a walk around the back streets of the hotel with a great view.