The hotel staff is friendly and attentive to the cleanliness of the rooms and grounds, as well as the hotel's ample parking. There's also a Pontianak souvenir corner offering a variety of handicrafts.

The hotel itself was nice, but I was a little disappointed when booking. I'd requested a non-smoking room from the app, but upon arrival, I was given a smoking room, with the hotel's excuse being that it was their arrangement. Please fix this.

Borneo offers rooms with neat, fragrant, clean, and simple layouts. Prompt service (from lobby staff) when the room is ready for use needs to be improved.

The place is quite good, only the bed sheets, exhaust fan are a bit dirty, and the exhaust.

The service is friendly and the food is delicious

Cheapest hotel, luxury rooms, near minimarket.

The hotel atmosphere is calm, the rooms are clean and the price is not expensive.

Very good and not long-winded, the service is also good.

One of the best hotels in Pontianak with a budget that is not too expensive.

I like it because of the atmosphere, I can sleep well.

I like to be comfortable and sleep soundly.

Very good. Clean and comfortable.

Good and happy. Cleanliness of the hotel.

The atmosphere is comfortable, the rooms are clean. The only thing I'd recommend is a TV, if I could access Netflix and YouTube.

The location is quiet and safe, with lots of home-cooked food that is very suitable for your pocket.

I love staying here. The aircon is quite useful since Kalimantan is experiencing severe air quality.

The fried noodles on the 7th floor were super salty. There were tons of tiny cockroaches in the room, and my Aqua order wasn't delivered. Really disappointed.

I've been a regular at Borneo Hotel for the past five years. It's comfortable, clean, and offers excellent service. 👍🥰

It's great for any occasion, and also great for families.

Thank you, Ms. Yessi, for your service.