Overall Ratings & Reviews The Margo Hotel

Traveloka (8,631)
Other sources (96)
8.8
Very Good
From 8,631 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about The Margo Hotel
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Staff Friendliness (166)
Bedroom (154)
Ambiance (150)
Room Space (149)
Accessibility (147)
Surroundings (141)
Hotel Area (141)
Bathroom (135)
Family Friendly (134)
Variety (133)
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Traveler Reviews The Margo Hotel

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40
Customer reviews
I***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
There is no late check out (13.00), it must be exactly at 12.00 for example.
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s***i
icon-Transit
Transit
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9.4
/10
Reviewed 4 day(s) ago
The hotel is comfortable, the staff is friendly.
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D***a
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Staycation
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10.0
/10
Reviewed 4 day(s) ago
Wow, staycation here is always fun.
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B***g
icon-Business
Business
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8.4
/10
Reviewed 6 day(s) ago
The hotel needs to replace all the towels in the room as they are worn out, otherwise they are OK.
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The location is very strategic, can be connected to the mall, close to the station, the deluxe twin room is quite large, the bathroom is clean, there is a small refrigerator, there is a safety box, a hot water kettle, toiletries are provided 👍 great, the facilities are complete.
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The service and facilities are very good
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A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
A strategic hotel if you are staying in Depok
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the location of the Marco Depoque Hotel during your stay in Depoque. Your feedback is invaluable to us and motivates us to continue providing the best service. We hope to welcome you back again. Sincerely, Bay Sjahfendi, General Manager
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J***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
There are some areas that need improvement, particularly in the restaurant, where the food is less than appealing, such as overly mushy rice and poor table cleaning. However, other service is good and the furniture is in good condition. Furthermore, the refrigerator isn't cooling. The same problem has always been the case on several occasions.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We greatly appreciate your feedback on several points, particularly regarding the food quality in the restaurant, the cleanliness of the table, and the condition of the refrigerator in your room. We apologize for any inconvenience you may have experienced. We have forwarded this feedback to the relevant team for immediate evaluation and improvement so that we can consistently provide an even better experience in the future. We also appreciate your appreciation of our service and the condition of our furniture. We hope to welcome you back to The Marco Depoque Hotel again for an even more memorable stay. Sincerely, Bay Sjahfendi, General Manager
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Muhamad F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great, clean, comfortable rooms, safe, quiet, and spacious parking. Don't forget, guys, if you want to book a car rental on the app, use the vendor New Salabi Car.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the peaceful atmosphere, the security, and the ample parking at The Marco Depoque Hotel. Your positive feedback is invaluable to us and motivates us to continue providing the best possible service. We hope to welcome you back for another pleasant stay. Sincerely, Bay Sjahfendi, General Manager
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Alung S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I forgot to book a non-smoking room, can I change it to a non-smoking room?
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for your inquiry regarding your request to change your room type from a non-smoking room to a smoking room. We are pleased to inform you that all room change requests will be subject to availability upon check-in. Our team will do our best to accommodate your request and ensure a comfortable stay at The Marco Depoque Hotel. We look forward to welcoming you soon and providing you with a memorable stay. Sincerely, Bai Sjahfendi, General Manager
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Everything was fine. Ms. Audi's service and friendliness were very helpful during check-in. The hotel is also connected to Margo City Mall.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you received excellent service and friendliness from Mr. Adi during the check-in process. We will forward your compliments to Mr. Adi as an encouragement for us to continue striving to provide the best possible service. We are also pleased that you enjoyed your stay at this convenient hotel, which is directly connected to Marco City. We hope to welcome you back to Marco Depoque Hotel for another memorable stay. Sincerely, Bay Sjahfendi, General Manager
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Gumiwang
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Fun... Delicious food...
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Accommodation's Reply
02 May 2026
Dear Customer, thank you for taking the time to leave a review. We are delighted to hear that you had a comfortable stay at our hotel and were satisfied with the food. Your positive feedback is the driving force behind our efforts to provide the best service and quality. We look forward to welcoming you back to Margo Depok Hotel for another enjoyable experience. Thank you. Bay Sharfendi, General Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Okay, top, cool, keep it up.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. Thank you again and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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B***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Good place to stay if you have things to do in Depok
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to share your review. We are pleased to know that you found The Margo Hotel Depok to be a good place to stay, especially when visiting Depok. Your feedback means a lot to us and motivates us to continue delivering the best service. We look forward to welcoming you back for another pleasant stay. Warm regards, Bay Sjahfendi General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very friendly staff and best service
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque Hotel, especially the excellent and friendly service that made your stay even more memorable. Thank you again and we hope you will visit The Marco Depoque Hotel again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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33_Vebi F. Z.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The AC is too cold and can't be adjusted, overall it's good, there are lots of activities
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. The children's activities will make your stay even more enjoyable. However, we apologize and appreciate your feedback regarding the non-adjustable air conditioning. We will forward your feedback to the relevant department so that we can improve and develop our services in the future. Thank you again and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly and there is access to the mall from the hotel.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque Hotel, especially the friendly service and convenient location, which made your stay even more memorable. Thank you again and we hope you will visit The Marco Depoque Hotel again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good, great, can go straight to the biggest mall in Depok
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. Thank you again and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The location is very strategic, comfortable for a staycation, the staff is very friendly, cleanliness is very well maintained and access is also very helpful if you want to hang out at the mall.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque Hotel, especially the superb location, friendly service from our staff, and the cleanliness and comfort of the hotel, which made your stay even more memorable. Thank you again and we hope you will visit The Marco Depoque Hotel again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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Nidya
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
The stay was great, and the staff were very friendly. However, it would be great if the playroom near the lobby could be upgraded. Adding slides, books, and toys would make the hotel more kid-friendly. Also, the air conditioner in the playroom was not working when I went there, and it was very hot. My kids didn’t even want to stay in the playroom for a minute.
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Accommodation's Reply
15 Apr 2026
Dear Nidya E.F., Thank you for sharing a positive review. We're truly delighted to hear that your stay at The Margo Hotel Depok was the best experience you’ve had. It’s wonderful to know you enjoyed our warm Hospitality from our team. Your kind words about our Hotel means the world to us. However, we sincerely apologize if the Kids Corner's AC did not meet your expectations during your stay. Providing attentive and professional service is our top priority, and your comments will be shared with the team to address any gaps and ensure improvements. We hope to have the opportunity to welcome you back in the future for an experience that exceeds your expectations. Warm regards, Bay Sjahfendi General Manager
Number of reviews per page
20
40