Grand Kartika Hotel Pontianak

Explore Grand Kartika Hotel Pontianak
7.6
Pleasant
From 1,208 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.3

Meal

7.6

Location

8.0

Service and Facilites

7.5

People often mention about Grand Kartika Hotel Pontianak
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Ambiance (52)
Bathroom (46)
Bedroom (44)
Surroundings (36)
Staff Friendliness (35)
Accessibility (34)
Distance to City Center (33)
Hotel Area (29)
Room Space (26)
Check-in/out Time (25)
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Traveler Reviews Grand Kartika Hotel Pontianak

Number of reviews per page
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40
Customer reviews
Fadli R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 day(s) ago
Staff is okay, facilities are lacking. WiFi doesn't reach the room. Small shower water is limited. Lots of dust on the carpet. Thin blanket. AC still slow. TV doesn't work. Please fix this so it's more lively. The view is good.
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and nice
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A***s
icon-origin-TRAVELOKA
5.6
/10
Reviewed 2 week(s) ago
Don't expect more. Service too late. The water of wastafel on the room can't be used
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M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 3 week(s) ago
The room was no longer fit for a hotel. I booked for three nights, but I could only stay for one. I was forced to move hotels and forfeit payment for the remaining two nights.
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Idito T.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 7 week(s) ago
Towels are not provided. We only asked for them twice before they were delivered.
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Ayuni A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Everything is good in terms of service and room area.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room faces directly onto the river so it's beautiful and greeted with Christmas decorations.
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Rhey L.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
There was no blanket in the room. The spray was also very thin, but the price was cheap so it was tolerable.
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Kurniawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The atmosphere of the hotel and its surroundings is good
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Anggraini
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Please replace damaged facilities, such as curtains and dim lights. Toilets are not very clean.
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Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 11 week(s) ago
Maybe because it was being renovated, the facilities were still messy. It was very unimpressive because there were no towels for bathing even though I had asked for them twice.
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1 people find it helpful
Ayuni A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The service is good, the staff is friendly
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N***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 14 week(s) ago
Haunted hotel, there is a kuntilanak walking around at 12 midnight, be careful when entering this hotel
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4 people find it helpful
Y***n
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 14 week(s) ago
Very dirty, dirty sheets, broken window, no key, had to call the staff. The room smelled bad. Not recommended. Better to find another, better hotel. The staff were friendly.
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3 people find it helpful
I***D
icon-origin-TRAVELOKA
5.4
/10
Reviewed 15 week(s) ago
The battery on the door to the room is always problematic. I've complained since the first day and it hasn't been responded to. The service is very bad. I regret staying here.
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2 people find it helpful
A***n
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 15 week(s) ago
The hotel is under renovation but they are still forcing room service,,, the AC is not cold, the room door is hard to open, the bathroom is not satisfactory,, the TV doesn't work,, the room is not very clean,, the point is, think twice before you come to this hotel
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The broken teapot in the room needs to be checked again, okay?
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
All good from the service
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2 people find it helpful
Z***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The service is good, please improve the cleanliness
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1 people find it helpful
N***n
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 16 week(s) ago
Cheap, but still pay attention to cleanliness. The sheets look like they haven't been changed.
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2 people find it helpful
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