Best Western Papilio Hotel

Explore Best Western Papilio Hotel

Overall Ratings & Reviews Best Western Papilio Hotel

Traveloka (14,015)
Other sources (46)
8.6
Very Good
From 14,015 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Best Western Papilio Hotel
All
Bedroom (137)
Staff Friendliness (133)
Ambiance (127)
Room Space (118)
Accessibility (114)
Bathroom (109)
Taste (101)
Distance to City Center (97)
Hotel Area (96)
Variety (96)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Best Western Papilio Hotel

Number of reviews per page
20
40
Customer reviews
a***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I really enjoyed staying at this hotel. It's comfortable and clean. Lots of food choices. Strategic location.
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
It's good, but the food for 6 year old children, in restaurants, is separate/you have to pay again even though you've already taken it and paid, it's quite expensive during the Christmas and New Year season, almost double the price (not the usual price), but otherwise it's okay.
Translated by Google Icon
See original
Find this review helpful?
W***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Everything is good and very enjoyable
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The place is okay, and the breakfast menu is okay, but perhaps the protein menu could be more varied. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Raissa M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is really the best ❤️ I needed to iron my headscarf early in the morning because I wanted to wear it to an event and forgot to bring an iron, so I tried asking the staff and it turned out that it could be ironed there, which was really neat. Luv ❤️ Thank you very much for Papilio
Translated by Google Icon
See original
Find this review helpful?
A***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best Western Papilio Surabaya is convenient for families and business travelers due to its proximity to the East Java provincial government offices. The menu options at and around the hotel are varied and worth exploring, in addition to the culinary delights of downtown Surabaya.
Find this review helpful?
Profile Picture
darwi y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service, clean and comfortable hotel... Hopefully I'll stay here again if I go to Surabaya.
Translated by Google Icon
See original
Find this review helpful?
ida s. d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The most comfortable hotel and the staff are also very friendly 🙂👍
Translated by Google Icon
See original
Find this review helpful?
A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall, it was a very pleasant stay at Westen Papilio, highly recommended.
Translated by Google Icon
See original
1 people find it helpful
G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was in need of a space to work through a few meetings nonstop. Looked online to find a hotel that provides a decent table and chair to put my laptop and some papers within a reasonable price. Booked a room here. To my surprise, the internet connection was AWESOME. Four, almost five full hours on Zoom, and not a single glitch. Way to go!
Read More
1 people find it helpful
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is spacious so it's comfortable to use for praying...cool...clean...I really like it so I want to go there again..
Translated by Google Icon
See original
Find this review helpful?
Suwartini
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Second stay at this hotel
Translated by Google Icon
See original
Find this review helpful?
s***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Check-in took a very long time, having to wait almost an hour standing (because seating was limited and already occupied by other guests) from 2:00 PM to 3:00 PM. Seeing how many people were also waiting, it's likely that many of us are in the same boat. The service needs to be improved. When we got to our room, I was a bit disappointed because the floor was still dirty. It was probably because it was prepared in a hurry. Luckily, we got a welcome cake, which helped ease the annoyance.
Read More
Translated by Google Icon
See original
Find this review helpful?
H***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice view, good location and staff friendly.
Find this review helpful?
Oscar M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Amazing, great hotel. Highly recommended.
Translated by Google Icon
See original
Find this review helpful?
H***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
good view, strategic location, spacious and comfortable rooms
Translated by Google Icon
See original
Find this review helpful?
Mr Aliy
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, but the breakfast menu needs to be varied.
Translated by Google Icon
See original
Find this review helpful?
M***H
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
For that price, the facilities are satisfactory. I'll stay here again someday. There's a welcome cake. Near the lobby is a minimarket and a fast food restaurant.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, comfortable rooms, recommended for healing alone or with a loved one.
Translated by Google Icon
See original
Find this review helpful?
Achmad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed in room 2702, the room was spacious, clean, the bathroom was clean, the hot water worked well, there were amenities, clean towels, good TV entertainment, all the staff were very friendly, the breakfast menu had a lot of variety and was delicious.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40