I extend my stay in advance via cash in reception and didn't issue any receipts, then, I need to move to the other place, I ask for a refund at least for some amount, I end up didn't get it as they keep saying after a week. it is pretty bad on customer service. ac is not good, they didn't clean the room even every after 2 days.

Friendly staff, the reception desk is always empty but if you need anything just ring the bell on the desk. Good location. The room has a big space but needs to maintain the cleanliness. The room with the street view is quite noisy and no soundproof, if you want a bit peaceful ask for pool view.

Isn't the hotel staff. I want to make up my room, but it's nothing. A cockroach ran in my room.

Maintanance hotel facilities need to improve

The hotel is quite comfortable, the swimming pool is also large. We only stayed overnight because we wanted watersport nearby. Right next to the hotel there is a supermarket. There are also those selling meatballs. There are lots of restaurants around so it's not bad to stay overnight at this hotel. Yesterday's breakfast we chose scramble eggs and French fries. Enough to be enjoyed by children. Thank You. It just seems like I left my white pants on the bed, but I tried calling the hotel over and over again, no one answered the phone. The sheets had stains which were quite disgusting, so yesterday I didn't really check them when I wanted to check out. Yesterday we checked out at around 13.00WITA and everything was safe.

No recommended! Anyway, the minuses are many.

The rooms are quite clean, but the pool is a bit dirty

The water heater doesn't work, the bathroom drains are dirty, the wifi signal in the room is not strong.

Nice, big room, good location with water games, not far from the toll road.

Worst stay ever in Bali. This place is so filthy! There is a pee stain on the toilet, hair on the bed sheets, and dirty window. This place is not only dirty but also can get you sick! My skin felt itchy after touching the bed. I left the place and ended up finding another hotel nearby. The front desk officer, named Bastian, is the worst. He never picks up any call from the room. He is never at his desk.

Tempatnya nyaman, pelayanan baik, fasilitas menunjang. Keseluruhan oke. Recommended.

Please pay attention to cleanliness.

When I just entered, the spot table and top of the TV were not dusted. The bathroom is also watermarked.

The hotel is not worth it to leave but the service is okay, the air conditioner is hot, the towels are dirty, the rooms are not clean, the meal is not a buffet.

Location wise it ' s nice, located next to convenience store and walking distance to water sport area. Overall, it ' s a good deal.

Enough to rest. Warm water, AC, refrigerator, and drinking water heater work well. It's just that a few things need to be fixed such as the curtains coming off and the bed linen being broken. The cupboard was dusty, so I wiped it myself because I wanted to put my clothes. Then on the second day of stay, there was no mat. Hopefully in the future this shortcoming can be overcome soon. Thank you Core Hotel Benoa.

The rooms are quite clean & spacious, breakfast is only packaged fried rice, which is a pity the items left behind are immediately lost (drinks in the refrigerator & on the table) are not expensive but show a sense of discomfort. Just left it for a while at checkout and then came back and it wasn't there. Even though it can be checked on CCTV. Imagine if it was a valuable object!

The room is great, super fast internet connection, helpful crew, and reasonable price.

It's close to everywhere on the side of the road next to Indomrt. Room okE. But maybe I just woke up from the pandemic so it's quiet and there are some slight obstacles. But everything is fine. There is a refrigerator. There is a water heater. Breakfast, rice box, yellow rice, staying 2 nights for breakfast, that's all. Hopefully it can be improved again.

Not satisfied because there is no coordination with the treveloka.