Hotel Neo Dipatiukur by ASTON

Explore Hotel Neo Dipatiukur by ASTON
8.7
Very Good
From 6,428 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Neo Dipatiukur by ASTON
All
Bedroom (150)
Staff Friendliness (149)
Distance to City Center (140)
Room Space (136)
Surroundings (128)
Accessibility (128)
Ambiance (120)
Bathroom (117)
Hotel Area (110)
Taste (98)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Neo Dipatiukur by ASTON

Number of reviews per page
20
40
Customer reviews
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
It was a nice experience to stay in this hotel.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
We stayed there for our child's graduation ceremony, and the location is very close to campus. What a surprise: there's an iron and ironing board in each room... yay! No more wrinkled headscarves before the ceremony. Simple yet stylish, it's a real help.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Greetings from all the staff at Bandung Nyew de Patiuqur Hotel. We are delighted that you chose to stay with us. We are pleased to hear that our excellent location near the university and the in-room amenities such as an iron and ironing board helped you prepare for your graduation. We are glad that you enjoyed your simple yet memorable stay. We hope to welcome you and your family back to Bandung Nyew de Patiuqur Hotel again. Thank you very much, From the Hotel Management Team.
Translated by Google Icon
See original
W***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
My two-night stay at Hotel Neo was very comfortable. The hotel is on the roadside, so it's easy to reach by Grab. The downside is that the lobby doesn't have a cover, so if it rains, you'll get wet from the Grab ride. Overall, the food was delicious. The menu changes daily, including pasta and fried rice. However, on Sundays, the protein side dishes were out of stock, so the main course stalls had no protein. The staff were helpful and polite. I'd stay here again next time I'm in Bandung.
Read More
Translated by Google Icon
See original
+3
Find this review helpful?
Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you for taking the time to share your stay review. We are delighted to hear that you enjoyed your two-night stay with us and appreciated the varied and daily changing breakfast menu. Your compliments on our service and the assistance of our team mean a great deal to us. Regarding your suggestions about the lobby area not being closed during rainy weather and some protein options being unavailable on Sundays, we apologize for the inconvenience. We have noted this for our relevant team to investigate so that we can improve our preparations and services in the future, especially during peak periods. We are very pleased that you plan to stay with us again. We look forward to welcoming you back to Neo Dipati Ugur Hotel Bandung. Sincerely, The Management
Translated by Google Icon
See original
Rosi
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
In the room, the lights were all dim, with no bright lights, perhaps to help guests rest quickly. However, when there were activities requiring brighter lighting, one of the brightest lights should have been provided. Furthermore, I could still smell cigarettes on my pillowcase, making it very uncomfortable to sleep. Other than that, it was very good.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Feb 2026
Dear Ms. Rosie, Warm greetings from Neo Dipati Ugur Bandung Hotel! Thank you for taking the time to share your feedback during your stay. We have read your detailed review and apologize for the inconvenience regarding the insufficient lighting in the room and the cigarette smell on the pillowcases. These certainly did not meet our comfort standards. We have forwarded your suggestions to our housekeeping and engineering teams for investigation and improvement, including checking the cleanliness of the linens and optimizing the lighting in the room. We are pleased to hear that, despite these issues, you were still impressed with your stay. Thank you for your attention and feedback, which helps us further improve the quality of service at Neo Dipati Ugur Bandung Hotel. We hope to welcome you back again for an even more comfortable experience. Sincerely, The Management Team
Translated by Google Icon
See original
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Budget-friendly hotel, friendly staff, clean rooms, easy access to everywhere, lots of places to eat around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Feb 2026
Dear Valued Guest, Warm regards from Neo Dipati Ugur Bandung Hotel! Thank you so much for your positive review. We are delighted to hear that you found Neo Dipati Ugur Bandung Hotel to be affordable, clean, friendly, and conveniently located for easy access to restaurants and attractions throughout the city. We hope to welcome you back again in the future. Thank you. Sincerely, The Management Team
Translated by Google Icon
See original
Profile Picture
Yanuar F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A hotel with affordable prices, clean, and good service. I'll keep ordering again 👍🏼
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Feb 2026
Dear Mr. Yanuar F, Sincerely yours, Neo Dipatiukur Bandung Hotel! Thank you so much for taking the time to write a review. We are delighted to hear that you were satisfied with our pricing, cleanliness, and service. Your continued support and repeat patronage is a great inspiration to our entire team. Finally, we hope to welcome you back to Neo Dipatiukur Bandung Hotel again. Thank you. Sincerely, The Management
Translated by Google Icon
See original
Ridwan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is highly recommended for families vacationing in the Bandung area. I've stayed here three times and the quality remains consistent, and the staff is very friendly and helpful.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Mr. Ridwan, Warm regards from Neo Dipati Ugur Hotel Bandung! Thank you so much for your trust and recommendation. We are honored that you have chosen Neo Dipati Ugur Hotel Bandung three times and have consistently been impressed with the quality and service we provide. Your appreciation for the hospitality and assistance of our team is a great motivation for us to continue striving to provide the best possible experience, especially for guests vacationing with their families in Bandung. Finally, we hope to welcome you back again on your next visit. Thank you. Sincerely, The Management Team
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Breakfast options were limited but adequate in terms of portion and taste. The rooms were comfortable, especially given this price point in Bandung's strategic location. However, the sound of running water from the neighboring room's pipes was quite audible.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you for taking the time to write a review and rating. We are delighted to hear that you enjoyed our rooms and excellent location, which are well worth the price. Regarding the breakfast variety and the noise from the pipes in the adjacent room, we appreciate your feedback. We have noted this suggestion and will use it as feedback for our relevant team to improve our breakfast menu and enhance soundproofing for the comfort of all our guests. We hope to welcome you back to Neo Dipati Ugur Hotel Bandung in the future for an even better stay experience. Thank you. Sincerely, The Management Team
Translated by Google Icon
See original
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategically located in Bandung, the soundproofing needs improvement, however, as the sound of the water pipes from the next room can be clearly heard from the bedroom.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you for taking the time to share your review and feedback. We are delighted to hear that you appreciated our hotel's excellent location in the heart of Bandung. However, please allow us to apologize for the inconvenience caused by the pipe noise from the adjacent room. We appreciate this feedback and have forwarded it to our engineering team and management to improve soundproofing in the future. We hope to welcome you back to Neo Dipati Ugur Hotel Bandung again for an even more comfortable stay. Thank you. Sincerely, Management
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I'll be back if I have another chance
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, On behalf of the entire Bandung New Det Pati Ukul Hotel team, I would like to extend our warmest greetings to you. We deeply appreciate your positive feedback and compliments. This is the result of our tireless efforts and demonstrates our unwavering commitment to prioritizing guest satisfaction. Thank you again. We wish you good health and happiness. Sincerely, Bella Paknegara (Front Office Manager)
Translated by Google Icon
See original
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very effective and affordable from various culinary centers, and comfortable as a stopover residence.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Warm greetings from the management of Neo Dipati Ugur Bandung Hotel! The management is deeply honored to receive your kind words and high rating. This is the result of the hard work of our entire team, achieving excellent results and ultimately ensuring guest satisfaction. Finally, we express our gratitude and wish you good health at home! Sincerely, Bella Pakunegara (English) Front Office Manager
Translated by Google Icon
See original
M***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
the only minus is that the refrigerator is not cold at all, the room air conditioner is colder
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you for sharing your review and feedback during your stay. We have read your review carefully and apologize for the inconvenience regarding the malfunctioning refrigerator in your room. We have noted this feedback and forwarded it to our engineering team for immediate investigation and repair to prevent this from happening again. We hope to welcome you back to Neo Dipati Ugur Hotel Bandung for another enjoyable stay. Thank you, Management.
Translated by Google Icon
See original
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always recommend to friends to stay here, no regrets...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Warm greetings from the management of Neo Dipati Ugur Bandung Hotel! The management is deeply honored to receive your kind words and high rating. This is the result of the hard work of our entire team, achieving excellent results and making guest satisfaction our primary goal. Finally, we express our gratitude and wish you good health at home! Sincerely, Bella Pakunegara (English) Front Office Manager
Translated by Google Icon
See original
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I always stay here when I'm in Bandung, because it's close to the office, the rooms are clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear valued guest, on behalf of the management of Neo Departiukur Bandung Hotel, I offer my sincere greetings! We deeply appreciate your positive feedback and compliments. This is the fruit of the dedicated efforts of all our staff, who prioritize customer satisfaction and continuously strive to deliver the best results. Thank you again, and we wish you good health and happiness. Sincerely, Bella Pakunegara (Front Desk Manager)
Translated by Google Icon
See original
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is spacious, clean, comfortable, fragrant, there are lots of snacks around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Warm greetings from the management of Neo Dipati Ugur Bandung Hotel! The management is deeply honored to receive your kind words and high rating. This is the result of the hard work of our entire team, achieving excellent results and ultimately ensuring guest satisfaction. Finally, we express our gratitude and wish you good health at home! Sincerely, Bella Pakunegara (English) Front Office Manager
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Recommended for those who want a staycation around Dago, Bandung. Two days here, at Neo Hotel Dipati Ukur Bandung, was very memorable. I also stayed at Neo Hotel Cirebon, equally memorable. Everything is comfortable, neat, and clean area, for breakfast there is a lot of variety of food. All the staff are friendly and always helpful, I left my drink in the refrigerator and then forgot to take it, two days later I came back to Neo, it was still there and intact... Big thumbs up for Neo Hotel, especially Neo Hotel Dipati Ukur Thank you so much... Definitely come back here again 🥰🥰
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Jan 2026
Dear Valued Guest, Warm greetings from Neo Dipati Ucur Bandung Hotel! Thank you so much for your positive review and feedback. We are delighted to hear that your stay at Neo Dipati Ucur Bandung was comfortable and enjoyable, and that you were satisfied with our diverse breakfast menu. We appreciate your trust in our staff's service, especially in safely storing your belongings in the refrigerator. This motivates us to continue maintaining our high standards of service. Thank you again for choosing Neo Hotel. We hope to welcome you back to Bandung on your next visit. Sincerely, The Management Team
Translated by Google Icon
See original
Suci H. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It exceeded our expectations. The room was spacious, clean, and comfortable. The in-room amenities were quite complete. We were very satisfied with our stay at Neo.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jan 2026
Dear Mr. Suji H.R., Sincerely yours from Neo Dipati Ugur Bandung Hotel! Thank you so much for taking the time to write a review about your stay. We are delighted to hear that your stay at Neo Dipati Ugur Bandung exceeded your expectations and that you were satisfied with the comfort, cleanliness, and completeness of the amenities in your room. Finally, we sincerely hope to welcome you back for your next stay. Thank you for your trust. Sincerely, The Management Team
Translated by Google Icon
See original
Profile Picture
Mr Miko
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I recommend staying at Neo if you go to Bandung again... Everything is good in terms of service, food, and the food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Dear Miko, Warm regards from Neo Dipati Ugur Bandung Hotel! Thank you very much for taking the time to share your comments and feedback about our hotel during your stay. We are delighted to hear that you were satisfied with the service and food we served during your stay at Neo Dipati Ugur Bandung Hotel. Finally, we sincerely hope to welcome you back again on your next visit. Sincerely, The Management Team
Translated by Google Icon
See original
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the service is fast, the hotel is clean and quite quiet.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you for taking the time to share your positive review. We are delighted to hear that you were satisfied with our friendly staff, prompt service, and the clean and quiet atmosphere of the hotel. We hope to welcome you back to Neo Dipati Ugur Hotel Bandung on your next visit. Sincerely, The Management
Translated by Google Icon
See original
Tyasning
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly. Overall it's ok, just the room cleaning is a bit lacking, there are still gray hairs from previous guests in the room and there was a small cockroach but only one, there were small ants because there were food crumbs that were missed to be cleaned, all of them weren't too disturbing... I won't regret coming here again
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Tyasning Y. P., Warm greetings from Neo Departiukur Hotel Bandung! Thank you for sharing your experience during your stay. We are delighted to hear that you were satisfied with our friendly staff and that you will be returning to our hotel. However, we sincerely apologize for the inconvenience caused by the cleanliness of your room. This did not meet our hygiene standards. We will share your feedback with our housekeeping team and management to review and take corrective action to prevent recurrence. We appreciate your understanding, and we look forward to welcoming you back to Neo Departiukur Hotel Bandung for an even better stay. Sincerely, Management
Translated by Google Icon
See original
Number of reviews per page
20
40