8.1
Very Good
From 938 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.1

Service and Facilites

8.0

People often mention about Jazz Hotel Palu
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Ambiance (6)
Bedroom (6)
Distance to City Center (5)
Family Friendly (5)
Bathroom (5)
Hotel Area (5)
Taste (5)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
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Traveler Reviews Jazz Hotel Palu

Number of reviews per page
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40
Customer reviews
G***l
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10.0
/10
Reviewed 6 week(s) ago
Very cool and cool hotel with its courtyard
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M***h
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8.5
/10
Reviewed 11 week(s) ago
The place is very comfortable and quiet, so you will feel at home staying overnight at this hotel.
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Accommodation's Reply
14 May 2025
Good morning, thank you for your review for jazz hotel, we hope to see you again. Thank you
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A***i
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Transit
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10.0
/10
Reviewed 12 week(s) ago
Keep it up and improve even more
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I***r
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Staycation
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8.5
/10
Reviewed 14 week(s) ago
The food is delicious, there is room service, but unfortunately the motorbike parking is outside for those who stay overnight, even though there is also a car parking right in front of the room, we were apprehensive even though there is security in the motorbike parking lot but it is rarely seen there. Overall good
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Accommodation's Reply
01 May 2025
Good afternoon, thank you for the review given. It will be an evaluation for jazz hotel to provide better service. Waiting for the next visit, thank you
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Aisri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Very good, very good
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Accommodation's Reply
20 Feb 2025
Good morning, thank you for your review and we look forward to your next visit. Thank you
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Ainun K.
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Transit
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10.0
/10
Reviewed 31 week(s) ago
Very satisfying in terms of service and cleanliness, the only downside is that the wifi is a bit slow (the connection is not strong enough).
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Accommodation's Reply
06 Jan 2025
Good afternoon, we would like to thank you for the review that was submitted and will be an improvement for Hotel Jazz in providing facilities. Thank you
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K***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The hotel is nice, the view is nice, the room is also nice, only the bathroom might need to be upgraded a little better, the current bathroom is like the bathroom of a guesthouse or budget accommodation, it needs to be upgraded….!
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2 people find it helpful
Accommodation's Reply
09 Dec 2024
Good morning, thank you for the review given. Waiting for your next arrival
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A***h
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Staycation
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9.1
/10
Reviewed 36 week(s) ago
The location of this hotel is very strategic from the center of Palu, the hotel staff is friendly and fast response, the atmosphere is very pleasant, suitable for families who want family time, the atmosphere is beautiful with lots of trees, clean, cool, wifi is also available, only for food it is less varied :). thank you jazz hotel, next time God willing visit again :)
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1 people find it helpful
Accommodation's Reply
22 Nov 2024
Good afternoon, thank you for visiting the jazz hotel and thank you for your review. We look forward to welcoming you next day.
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E***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Nice good, Nice place, Nice experience.
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I***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
The location is strategic, only the bathroom and room are not very clean and there is no elevator.
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Accommodation's Reply
17 Oct 2024
Good morning, thank you for your review and sorry for the inconvenience, in the future we will improve more in terms of cleanliness. Thank you.
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S***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
When I wanted to enter the room, I found a room that was still messy.
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1 people find it helpful
Accommodation's Reply
25 Jul 2024
Good morning, thank you for staying at Jazz Hotel Palu, and we apologize for any inconvenience during your stay at Jazz. In the future, we will further improve service facilities. Thank You.
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J***y
icon-origin-TRAVELOKA
6.2
/10
Reviewed 58 week(s) ago
The bathroom was bad, the smell reached the room.
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1 people find it helpful
Accommodation's Reply
21 Jun 2024
Good morning, thank you for your input, we will improve further in providing room facilities. We apologize for your inconvenience during your stay at Jazz Hotel. Thank You.
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MOHAMMAD F.
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Business
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8.5
/10
Reviewed 59 week(s) ago
Satisfactory according to the existing price.
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Accommodation's Reply
17 Jun 2024
Good morning, thank you for visiting the Jazz Hotel. We are waiting for your next arrival, thank you.
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Nurhayani R. A.
icon-Leisure
Leisure
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10.0
/10
Reviewed 66 week(s) ago
Always like the Jazz Hotel, the food is delicious, the kids really like the swimming pool.
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Accommodation's Reply
02 May 2024
Good morning, thank you for visiting Jazz Hotel. Hopefully jazz will always be a favorite place for mothers and families on holiday.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
Salah satu hotel yg ada kolam renang dan ada makan paginya.
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R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
Keseringan nginap. Gk bisa komen lagi.
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Accommodation's Reply
22 Apr 2024
Good afternoon, thank you for visiting the Jazz Hotel. Waiting for your arrival the next day and hopefully you will always be impressed while at Jazz.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
Tempat favorit anak-anak kalo libur sekolah pasti pilihan pertama itu ke Jazz
2 people find it helpful
Accommodation's Reply
22 Apr 2024
Good afternoon, thank you for visiting the Jazz Hotel. Hopefully it will always be memorable during your visit to the Jazz Hotel. Waiting for your next visit, thank you.
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Aisri M.
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10.0
/10
Reviewed 71 week(s) ago
Good service, complete and clean hotel facilities 😍.
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Accommodation's Reply
27 Mar 2024
Good afternoon, thank you for visiting the Jazz Hotel and we look forward to your next arrival. Hopefully you will always be impressed with the services and facilities that the Jazz Hotel provides.
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Rahma Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 73 week(s) ago
𝚑𝚘𝚝𝚎𝚕 𝚝𝚒𝚍𝚊𝚔 𝚛𝚊𝚖𝚊𝚑 𝚕𝚊𝚗𝚜𝚒𝚊 𝚔𝚊𝚛𝚎𝚗𝚊 𝚝𝚒𝚍𝚊𝚔 𝚊𝚍𝚊 𝚊𝚔𝚜𝚎𝚜 𝚕𝚒𝚏𝚝, 𝚜𝚊𝚛𝚊𝚙𝚊𝚗 𝚜𝚝𝚊𝚗𝚍𝚊𝚛𝚍. 𝚝𝚊𝚙𝚒 𝚕𝚒𝚗𝚐𝚔𝚞𝚗𝚐𝚊𝚗 𝚑𝚘𝚝𝚎𝚕 𝚌𝚞𝚔𝚞𝚙 𝚗𝚢𝚊𝚖𝚊𝚗 𝚍𝚊𝚗 𝚜𝚝𝚊𝚏𝚏 𝚜𝚊𝚗𝚐𝚊𝚝 𝚛𝚊𝚖𝚊𝚑 𝚍𝚊𝚗 𝚑𝚎𝚕𝚙𝚏𝚞𝚕.
2 people find it helpful
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Olvin S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 81 week(s) ago
Facilitas yang di sediakan tidak memadai, contohnya air, air tidak jalan sehinggah pengunjung harus turun naik cari air.
2 people find it helpful
Accommodation's Reply
15 Jan 2024
Good afternoon, sorry for the inconvenience, we will fix it in the future. Thank You.
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Number of reviews per page
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40