Traveloka (2,564)
8.6
Very Good
From 2,564 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.4
Location
8.7
Service and Facilites
8.7
People often mention about Hotel Arwana
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Staff Friendliness (39)
Ambiance (33)
Hotel Area (33)
Distance to City Center (32)
Room Space (32)
Bedroom (31)
Surroundings (30)
Bathroom (30)
Accessibility (29)
Check-in/out Time (27)
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Traveler Reviews Hotel Arwana
Number of reviews per page
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40
Customer reviews
MR
Mohamad R. F.
9.1
/10
Reviewed 4 day(s) ago
This is great, especially with the view overlooking the station. You can stare at the trains for a long time. Plus, the pillows smell nice and the room is clean. Highly recommended for a comfortable, budget hotel.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Mohamad R. F. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and leave a rating on our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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BF
BANG F.
10.0
/10
Reviewed 6 day(s) ago
Very nice place, the cashier is friendly
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Accommodation's Reply
28 Jul 2025
Dear Mr. Bang. F. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and leave a rating on our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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R***o
Leisure
8.2
/10
Reviewed 3 week(s) ago
The hotel is clean. The staff are also friendly. There are lots of food stalls near the hotel.
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Accommodation's Reply
12 Jul 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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f***y
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, clean, just lacking soundproofing.
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Accommodation's Reply
07 Jul 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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R***t
10.0
/10
Reviewed 5 week(s) ago
Great, the hotel is comfortable and clean, friendly and safe too, close to public facilities.
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Accommodation's Reply
29 Jun 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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J***n
10.0
/10
Reviewed 6 week(s) ago
Very impressive. Arwana is the hotel of choice during my stay in Jakarta.
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Accommodation's Reply
29 Jun 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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A***f
9.3
/10
Reviewed 9 week(s) ago
Affordable price, cold air conditioning, but the cleanliness of the room. When you first enter the hotel room, there are cigarette butts. Please pay more attention to the cleanliness of the room, otherwise it's ok.
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Accommodation's Reply
03 Jun 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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NOBUYUKI T.
Leisure
9.1
/10
Reviewed 9 week(s) ago
The reception staff are lovely, everyone is friendly and the atmosphere is good, and the rooms are clean.
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Accommodation's Reply
03 Jun 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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Indrianto P.
10.0
/10
Reviewed 10 week(s) ago
no need to doubt, this hotel has been my regular staycation since 2017 🤗🙏
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Accommodation's Reply
03 Jun 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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T***o
10.0
/10
Reviewed 11 week(s) ago
Comfortable hotel, every 6 days definitely here. Large room and close to the city center, lots of food, big mango area.. Friendly staff, rooms are cleaned and changed every day.. Recommended
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Accommodation's Reply
16 May 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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AP
Aries P.
9.4
/10
Reviewed 12 week(s) ago
Best destination hotel, always stay here for work trips, but the Wi-Fi needs attention.
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Accommodation's Reply
13 May 2025
Dear Mr. Aries P. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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R***a
Transit
9.1
/10
Reviewed 13 week(s) ago
strategic location and very friendly staff
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Accommodation's Reply
03 May 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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MA
Marvan A. M.
10.0
/10
Reviewed 14 week(s) ago
This is my second time staying here and always happy because of the location and the staff is really friendly. Next time come here again
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1 people find it helpful
Accommodation's Reply
02 May 2025
Dear Mr. Marvan A. M. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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A***f
Staycation
9.4
/10
Reviewed 14 week(s) ago
This hotel is recommended, clean rooms, affordable prices, cold AC, good hotel service.
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Accommodation's Reply
23 Apr 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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T***o
10.0
/10
Reviewed 16 week(s) ago
My favorite hotel, very pleasant, the staff and security are also friendly and polite.
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Accommodation's Reply
20 Apr 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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A***f
9.7
/10
Reviewed 16 week(s) ago
The room is clean, the AC is cold and the price is affordable. I recommend this hotel.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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EC
Eva C.
9.4
/10
Reviewed 17 week(s) ago
a hotel with a calm and quiet atmosphere... peaceful... suitable for a rest to relieve fatigue... close to the station... lots of culinary around.... close to ATM... close to Erha Clinic... close to coffee shop.... the room is not stuffy... complete amenities.
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Accommodation's Reply
09 Apr 2025
Dear Mrs. Eva. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management. Replied on March 20, 2025
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EC
Eva C.
Staycation
9.4
/10
Reviewed 17 week(s) ago
recommended hotel for rest from anything
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Accommodation's Reply
09 Apr 2025
Dear Mrs. Eva. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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hairul m.
Business
10.0
/10
Reviewed 19 week(s) ago
This hotel is really great, now the rooms are often full, now the rooms are often not booked.
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Accommodation's Reply
20 Mar 2025
Dear Mr. Hairul M. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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hairul m.
Business
10.0
/10
Reviewed 19 week(s) ago
This is a regular subscription, the rooms are spacious, there is hot and cold water, all the staff are friendly and willing to help.
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Accommodation's Reply
20 Mar 2025
Dear Mr. Hairul M. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and fill in the rating on our property. It is an honor to have served you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm Regards, Hotel Arwana Management.
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Number of reviews per page
20
40
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