8.7
Very Good
From 1,200 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.8
Location
9.0
Service and Facilites
8.7
People often mention about Smart Hotel Lubuklinggau
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Distance to City Center (72)
Staff Friendliness (71)
Accessibility (60)
Ambiance (60)
Bedroom (59)
Bathroom (56)
Taste (55)
Family Friendly (54)
Room Space (54)
Hotel Area (52)
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Traveler Reviews Smart Hotel Lubuklinggau
Number of reviews per page
20
40
Customer reviews
T***s
10.0
/10
Reviewed 5 day(s) ago
Recommended for a stay with your office team or family. Thank you, Smart Hotel Lubuklinggau.
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Accommodation's Reply
10 Aug 2025
Dear Mr./Ms. T*s. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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LA
Lola A. P.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly, the rooms were clean, the service was good, and the staff responded quickly when called to the room. Very satisfied with the service here.
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Accommodation's Reply
05 Aug 2025
Dear Ms. Lola A. P. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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RW
Ratna W.
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The rooms are comfortable and the facilities are good. Recommended.
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Accommodation's Reply
05 Aug 2025
Dear Ms. Ratna W. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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Sp
Suci p.
10.0
/10
Reviewed 2 week(s) ago
The hotel is comfortable and the service is very good and friendly.
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Accommodation's Reply
29 Jul 2025
Dear Ibu Suci, Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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D***i
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, clean, comfortable rooms.
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Accommodation's Reply
24 Jul 2025
Dear Mr./Ms. D*i. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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D***i
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, fast, clean rooms.
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Accommodation's Reply
24 Jul 2025
Dear Mr./Ms. D*i. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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Pandu T.
Staycation
9.4
/10
Reviewed 4 week(s) ago
Continue to improve & maintain the service to be even better
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Accommodation's Reply
16 Jul 2025
Dear Mr. Pandu, Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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R***A
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable and nice, breakfast has lots of variety
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Accommodation's Reply
16 Jul 2025
Dear Ms./Mr. R*"a. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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sm
sunardi m.
10.0
/10
Reviewed 5 week(s) ago
Excellent, friendly service, complete facilities. Delicious and plentiful food.
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Accommodation's Reply
13 Jul 2025
Dear Mr. Sunardi M. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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C***a
8.2
/10
Reviewed 5 week(s) ago
I booked a junior suite, room 222, a non-smoking room. It reeked of cigarette smoke, lacked hot water, and the shower only had a small outlet. Breakfast at the new restaurant was already sold out by 8:00 a.m., the fan wasn't reviewed, there were no spoons, and dessert was also sold out. An omelette was left unmade. This hotel doesn't deserve its 4-star status. For better service, it would be a 1-star rating.
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Guest
10.0
/10
Reviewed 5 week(s) ago
All services are good. With family
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Accommodation's Reply
07 Jul 2025
Dear Guest. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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L***a
9.7
/10
Reviewed 6 week(s) ago
Service ok, clean room, good food.
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Accommodation's Reply
07 Jul 2025
Dear Mr./Mrs. L*a. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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RF
Resi F.
10.0
/10
Reviewed 6 week(s) ago
Good service, comfortable. Awesome
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Accommodation's Reply
07 Jul 2025
Dear Mrs. Resi f. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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a***i
Staycation
8.8
/10
Reviewed 6 week(s) ago
staycation here we took 4 rooms, 3 rooms were okay. The bed in room 107 was not very comfortable. The springs were felt. For breakfast there were quite a lot of choices, there was a swimming pool and entertainment for the kids. & around the hotel there were many culinary tours
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. a*i. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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a***i
Staycation
8.8
/10
Reviewed 6 week(s) ago
staycation here we took 4 rooms, 3 rooms were okay. The bed in room 107 was not very comfortable. The springs were felt. For breakfast there were quite a lot of choices, there was a swimming pool and entertainment for the kids. & around the hotel there were many culinary tours
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. a*i. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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a***i
Staycation
8.8
/10
Reviewed 6 week(s) ago
staycation here we took 4 rooms, 3 rooms were okay. The bed in room 107 was not very comfortable. The springs were felt. For breakfast there were quite a lot of choices, there was a swimming pool and entertainment for the kids. & around the hotel there were many culinary tours
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. A*i. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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S***i
Transit
6.4
/10
Reviewed 6 week(s) ago
The staff is not friendly, I got a corner room and the bathroom is narrow because there is a large beam right in the shower room so it is difficult to move when taking a shower. And the bathroom floor is dirty.
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N***a
10.0
/10
Reviewed 7 week(s) ago
Comfortable hotel, very helpful receptionist.
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Accommodation's Reply
29 Jun 2025
Dear Mr./Mrs. N*a. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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Siti R.
10.0
/10
Reviewed 7 week(s) ago
The room was quite spacious for the price I booked, the bathroom was fragrant and clean.
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Accommodation's Reply
25 Jun 2025
Dear Ms. Siti R. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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V***a
Staycation
10.0
/10
Reviewed 7 week(s) ago
Comfortable, friendly receptionist, great
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Accommodation's Reply
25 Jun 2025
Dear Mr./Mrs. V*A, thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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Number of reviews per page
20
40
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