Overall Ratings & Reviews Grand Diara Hotel

steady

The hotel service is very friendly, the security and receptionist are also very helpful, the other staff are also friendly, the room smells good, check-in time can go straight in because the room is ready, no need to wait until 14.00, at 12.00 you can check in very helpful, all the food is delicious, it's just less varied maybe because it's a weekday but it tastes good, the next choice for a vacation to Puncak again is suitable for bringing little ones.

comfortable..recommended.. parking security suggestions seem to be lacking, my helmet was lost in the motorbike parking lot.

Everything is fine, but there should be a designated smoking area so people don't smoke in random places. There are seats with ashtrays in the lobby so people can smoke there. Less than 100 meters away is a playground for children. I accompanied my child playing there until he couldn't stand the smell of cigarette smoke that permeated the room. It turns out my headscarf smelled of cigarettes. Please provide a designated smoking area so people don't smoke carelessly. By God's will, yesterday I got a room where the AC wasn't cooling enough to make me feel hot. I wanted to call a technician but I was too lazy.

I've stayed here twice. The first time the room was satisfactory, but for the second stay I got room 201. As usual, the staff was friendly, but the room's AC was very noisy. The minibar unit didn't work, and the toilet had a full drain under the shower. If you don't open it, the water doesn't drain and it pools. Hopefully, there will be improvements in the future.

The hotel is strategically located, very child-friendly, clean, has a nice atmosphere, complete facilities, and a varied food selection. I want to come here again next time 😍

The room is very comfortable, the facilities are complete, the food is all delicious... 10/10 rating

The staff are friendly, the breakfast menu is varied and delicious, check in is easy, the room is as ordered, the location is strategic, there are lots of children's games so my child likes it, towels are available near the swimming pool, so if you want to swim you don't have to bring a towel from the room. Everything is good, happy to stay at the Grand Diara hotel.

In terms of food, breakfast is still lacking in variety, and we wanted to relax for a long time, as if we were being told off by the hotel, hehehe, even though we should be free, not limited by time. Oh yeah, one more thing, it's not even check-out time yet, it's still 11:00 AM, and we're already being called to ask if we want to CO or continue staying? It seems like we're in a hurry to get rid of them. Hopefully, this can be improved in the future, but as long as it doesn't exceed the CO limit, 12:00 PM is fine, right? Guests still want to sleep or whatever, as long as it's not later than CO time...

This hotel was recommended by a friend, it turned out to be really worth it for the kids, strategic location for going anywhere

Cheap and comfortable, suitable for family vacations.

A comfortable hotel for family vacations, with a playground for children.

All the staff are friendly, family friendly, there are discount vouchers for safari park entrance tickets, access to the hotel is easy because it is right on the side of the road.

exciting and close to other tourist attractions

Friendly service, we arrived before check-in time, because we avoided opening and closing the road, thank God the room was ready, there are lots of children's play areas

A pleasant stay (too bad I didn't bring the kids)... thumbs up for everything 👍👍

Each room has a small balcony, coincidentally our view directly to the road and the hills was very nice, a children's playground, got 2 swimming towels, the children were very happy, the distance to everywhere was good because the position was in the middle, the breakfast was varied and delicious... Next time I will come here again... Stayed 2 nights very satisfied.

95 / 100 Definitely Back Again Mines got a room with noisy AC

I like to stay here with its strategic location, close to mini markets, which also sell a lot of food, because the location is on the side of the road The service is OK, the only thing lacking is when you want to check in, you have to wait a long time, the previous room tenant should have been reminded that check out time is 12, so the cleaning team has spare time to clean the room for the next tenant

overall is good! just the food is not very tasty