When checking in the room is not ready, said reception, there has been no report from an online agent to him if there are guests who want to check in. Finally cleaned the room, stuffy, dirty, there were dead cockroaches, the most annoyed the AC was not cold! Finally the officer wants to put a fan in his room. OMG! I insisted on moving to a room on the 3rd floor, even though it was not the type of room I ordered, as long as the air conditioner was cold. After moving the air conditioner it is also less cold but better than before. Kapok staying at Syafira!