People often mention about MaxOneHotels.com @ Kramat - Jakarta
All
Kamar Tidur (64)
Keramahan Staff (61)
Jarak ke Pusat Kota (58)
Akses (56)
Kamar Mandi (49)
Suasana (47)
Lingkungan Sekitar (44)
Area Hotel (41)
Waktu Check-in/out (38)
Wifi (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews MaxOneHotels.com @ Kramat - Jakarta
Number of reviews per page
20
20
40
40
Customer reviews
Aby
Leisure
9.4
/10
Reviewed 2 day(s) ago
Strategic location, close to public facilities, affordable prices.
See original
1 people find it helpful
N***a
Leisure
9.7
/10
Reviewed 5 day(s) ago
I am very happy, all the staff are very friendly and kind. Ok, keep the hotel clean. I am grateful to be able to sleep comfortably. God Bless U.😇😇🥰🥰🥰
See original
Find this review helpful?
C***a
Business
8.8
/10
Reviewed 2 week(s) ago
The room light can be changed from yellow to brighter white. Yellow light can give a somewhat gloomy impression.
See original
Find this review helpful?
f***y
9.6
/10
Reviewed 2 week(s) ago
It's great, it's close to RSCM
See original
Find this review helpful?
l***a
8.8
/10
Reviewed 3 week(s) ago
Strategic and Comfortable Location
See original
Find this review helpful?
a***o
Transit
9.7
/10
Reviewed 3 week(s) ago
Booked 4 rooms, it was a nice hotel, thank you
1 people find it helpful
Verified Traveler
8.5
/10
Reviewed 3 week(s) ago
Ok, for a short stay it's enough
See original
Find this review helpful?
T***o
Business
8.5
/10
Reviewed 4 week(s) ago
I have stayed here several times, not the first time, and have always been satisfied with this hotel.
See original
Find this review helpful?
Accommodation's Reply
08 Dec 2025
Dear Management, Thank you for taking the time to complete this form and leave a positive review for Maxone Kramat. We are glad you had a great experience. We will continue to strive to improve and maintain the quality of our services. Your feedback is highly appreciated and can be used to improve our performance. We look forward to welcoming you on your next visit. Best regards, Maxone Kramat Management
See original
D***i
Staycation
8.8
/10
Reviewed 4 week(s) ago
The interior art is interesting, the food tastes delicious, we miss Indonesian food 🥰. It's just a shame the elevator is so shaky, the buttons are hard to understand 😮💨.
See original
1 people find it helpful
SH
Sri H. M.
8.8
/10
Reviewed 5 week(s) ago
The check-in process is fast. You need to pay attention to the small insects in the bathroom which are very annoying.
See original
Find this review helpful?
Accommodation's Reply
08 Dec 2025
Dear Mr. Sri H.M., Thank you for taking the time to write a review and give a good rating to Maxone Kramat. We are glad that you had a good experience. We will do our best to improve and maintain the quality of our services. Your feedback is very valuable and can be used to improve our efficiency. We sincerely hope to welcome you on your next visit. Best regards, Maxone Kramat Management
See original
a***r
Business
6.3
/10
Reviewed 5 week(s) ago
lots of cockroaches
damp towels and an unpleasant odor
See original
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Hotel Director/Manager, Thank you for taking the time to review our hotel and we apologize for any inconvenience this may have caused. Your feedback will serve as a driving force for us to continue to strive to provide the best service and comfort to all our guests. Thank you once again for using our services and we sincerely hope to welcome you back again when you visit MaxOne Kramat Hotel Jakarta. Best regards, MaxOne Kramat Management
See original
z
zenna
Business
8.6
/10
Reviewed 6 week(s) ago
The pillows are all flat and unusable. The pillow case is brown, and there are no tissues in the bedroom.
See original
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Ms. Senna, Thank you for taking the time to write a review and give a good rating to Maxone Kramat. We are very glad that you had a good experience. We will do our best to improve and maintain the quality of our services. We apologize for the shortcomings that occurred during the use. We will inform the relevant team to prevent such incidents from happening again in the future. We apologize once again for the inconvenience. All of your suggestions and information are very helpful to our progress and we hope that it will be an honor for us to return to Maxone Kramat Jakarta again. Best regards, Maxone Kramat Management
See original
Verified Traveler
5.0
/10
Reviewed 6 week(s) ago
Lots of cockroaches in the room, dirty
See original
Find this review helpful?
Accommodation's Reply
08 Dec 2025
Dear Guest, We have received your review and apologize for the inconvenience you experienced during your stay with us. We have forwarded your review to the relevant department for action to prevent any recurrence. Thank you once again for using our services and we sincerely hope to welcome you back again on your next visit to Maxone Kramat Jakarta. Best regards, Maxone Kramat Management
See original
R***y
Business
8.2
/10
Reviewed 9 week(s) ago
small room, dirty bathroom with black stains, shabby towels
See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced. Your review will serve as a driving force for us to continue to strive to provide the best service and comfort to all our guests. Thank you once again for using our services and we look forward to welcoming you back again for your next visit to MaxOne Kramat Hotel Jakarta. Best regards, MaxOne Kramat Management
See original
M***d
Staycation
8.7
/10
Reviewed 9 week(s) ago
The room's vibe is quite comfortable. The staff is friendly, but perhaps the bathroom cleanliness needs improvement.
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Management, Thank you for taking the time to complete this form and leave a positive review for Maxone Kramat. We are glad you had a great experience. We will continue to strive to improve and maintain the quality of our services. Your feedback is highly appreciated and can be used to improve our performance. We look forward to welcoming you on your next visit. Best regards, Maxone Kramat Management
See original
R***a
Transit
8.5
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and the hotel service is very good.
See original
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Customer, Thank you for filling out this form. We hope you had a pleasant experience. We will do our best to improve and maintain the quality of our customer service. Your valuable feedback will be very helpful for the development of our services in the future. We look forward to welcoming you back. Thank you. Maxone Kramat Management
See original
Kurniawan A. u.
8.5
/10
Reviewed 13 week(s) ago
We got snacks, but there was a minor problem; the power went out twice. The technician was quick and cooperative. Oh yeah, I saw a small mouse under the AC, but unfortunately I didn't get a chance to take a photo. Please improve the cleanliness.
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Mr. Kurniawan, Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced. Your review will serve as a driving force for us to continue striving to provide the best service and comfort to all our guests. Thank you once again for using our hotel and we sincerely hope to welcome you back on your next visit to Maxone Kramat Jakarta. Best regards, Maxone Kramat Management
See original
PW
Pandu W.
8.8
/10
Reviewed 14 week(s) ago
Please spray the room with Baygon or insect repellent before use, there are cockroaches in the room
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Pandu W, Thank you for taking the time to complete the form and leave a positive review for Maxone Kramat. We have received your review and apologize for the inconvenience caused during your stay. Your feedback has been forwarded to the relevant department for further action and handling to prevent this from happening again. Thank you once again for being our guest and we look forward to welcoming you back again on your next visit to Maxone Kramat Jakarta. Best regards, Maxone Kramat Management
See original
b***y
Transit
10.0
/10
Reviewed 15 week(s) ago
The price is right for all our needs
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
See original
R***i
9.4
/10
Reviewed 16 week(s) ago
Friendly staff, clean rooms, city center
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.