The staff is friendly. The Wi-Fi is slow. The stairwells need lighting. The elevators need regular maintenance to prevent sudden breakdowns. The location is okay, close to two MRT stations. The hotel entrance is always locked, and you need a guest card or a button to call the front desk to enter the hotel, including the lobby.

Everything is good. Love the sanitary kit from L'occitane. All smells so good.

The staff was very helpful and the place is convenient.

Close to bus and MRT access. Plenty of eateries nearby.

The location is okay, nearby a lot of local restaurants. But the hotel is very small and old. The room is very small and has no window at all. The fridge in the room is broken. And lucky I did not order room with breakfast, because I can’t see any restaurant in the hotel. And when I ask for ice cubes, the receptionist said no ice cubes, because the freezer in their “restaurant” is also broken.

I had a very nice stay at the hotel. The staff were very nice and accommodating. Near MRT, bus stop, and grocery store like FairPrice, so it was really nice. Definitely would be coming back again when I get the chance.

The staff at the front desk communicated in an impolite manner. The way they asked questions and provided information came across with a very harsh tone. I was very disappointed with the service, especially considering that I paid to stay there. If we made a mistake, we kindly ask that it be handled in a more polite and respectful manner. I hope the service will improve in the future. Thank you.

The male staff was super nice, and the room is very comfy.

Wow, what a wonderful experience!! The room was clean, cool, and just the right size for two people with a child. The water was clean and strong. The mattress and pillows were soft and comfortable, and the staff were very friendly and accommodating!! I stayed here for 4 nights! Food was nearby, and the MRT bus was also very close. I will stay here again next time!!

Very good hotel in my opinion, clean, friendly staff, and has very good privacy.

Location is very nice, easy to get by. Recommended hotel if you go to Singapore. Room is very clean and neat.

Friendly staff, clean rooms, delicious breakfast. Recommended.

The room is good and comfortable.

Strategic location, close to the MRT and bus stations. For the price, the room is a bit damp, perhaps due to the old building.

I stayed here for a business trip and it was the best so far.

Clean hotel, quiet atmosphere, friendly staff.

staff oke, place oke.. super clean

The hotel is nice and clean. The amenities are L'Occitane, but the price is affordable.

The room was spacious enough, like other similar hotels in Singapore. Soundproofing was good. Television, hot water, and air conditioner worked well. The room was also tidy and clean. Toiletries and other amenities were sufficient. The staff were friendly and helpful. The hotel's location was strategic, near public transportation, restaurants, and convenience stores. Its rate was very reasonable. Overall, this is a good hotel to stay.

The staff is friendly and very helpful. The hotel's location is also very strategic.