Dear Mr. Eko S. Deivan greets you a good day today, Thank you for taking the time to share your stay experience with us. We from the hotel management apologize in advance for the inconvenience you experienced, your input will be very useful for us in the future to be even better, Your comfort and experience during your stay at Deivan Hotel really helps us to further improve our services and facilities that exist today. Once again, thank you for your review, and we look forward to your next visit to Deivan Hotel. Best regards,. Zico. Ass. Hotel Manager.