8.1
Very Good
From 660 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
8.0
Meal
7.9
Location
8.2
Service and Facilites
8.0
People often mention about Sapadia Hotel Cirebon
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Bedroom (13)
Ambiance (12)
Staff Friendliness (11)
Room Space (11)
Bathroom (11)
Accessibility (10)
Family Friendly (10)
Distance to City Center (9)
Surroundings (8)
Wifi (6)
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Traveler Reviews Sapadia Hotel Cirebon
Number of reviews per page
20
40
Customer reviews
sp
satria p.
Leisure
8.5
/10
Reviewed 18 hour(s) ago
Good service but some people don't wear towels and they were given late
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N***n
9.7
/10
Reviewed 5 day(s) ago
Please don't forget the towel, okay?
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R***n
8.8
/10
Reviewed 1 week(s) ago
Overall, it's quite good for a 2-star hotel. The staff is also friendly. But apparently, there's no difference between the superior and deluxe rooms...
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Accommodation's Reply
06 Aug 2025
Dear R*n. Warm greetings from Sapadia Hotel Cirebon. Thank you for choosing to stay at our hotel. Thank you for your rating, we apologize for any inconvenience you experienced during your stay at our hotel. We need to inform you that the facilities for Superior and Deluxe Rooms are the same, only the room size and bed size differ. Your input is very important for us to improve the quality of our service. We hope to serve you again on the next occasion. We hope to welcome you and your family on your next visit. Best regards, Sapadia Hotel Cirebon.
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S***i
5.3
/10
Reviewed 4 week(s) ago
The facilities do not match those listed, there is no hot water for bathing, there is no wifi
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Accommodation's Reply
04 Aug 2025
Dear S*i. Warm greetings from Sapadia Hotel Cirebon. Thank you for choosing to stay at our hotel. Thank you for your rating, we apologize for the difficulties you experienced during your stay at our hotel. Your feedback is very important for us to improve the quality of our services. We hope to serve you again in the future. We look forward to welcoming you and your family on your next visit. Best regards, Sapadia Hotel Cirebon.
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T
Traumalogic
10.0
/10
Reviewed 4 week(s) ago
Good hotel with good experience. The workers are so thoughtful and have fast response.
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Accommodation's Reply
04 Aug 2025
Dear Traumalogic
Thank you for taking the time to share a full score review and for your kind words over Sapadia Hptel Cirebon . We're looking forward to welcoming you back in the near future.
Warmest regards,
Sapadia Hotel Cirebon
RA
Rufman A.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Staff were friendly and helpful upon check in. Quiet environment despite being close to the terminal.
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Accommodation's Reply
04 Aug 2025
Dear Mr. Rufman A. Thank you for taking the time to share your comprehensive review and kind words about Sapadia Hotel Cirebon. We look forward to welcoming you back soon. Best regards, Sapadia Hotel Cirebon.
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K***l
8.5
/10
Reviewed 12 week(s) ago
Safe, comfortable, clean, suitable for spending the night here
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Accommodation's Reply
04 Aug 2025
Dear ke*l, Thank you for taking the time to share your full review and kind words about Sapadia Hotel Cirebon. We look forward to welcoming you back soon. Best regards, Sapadia Hotel Cirebon.
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L***a
Leisure
9.0
/10
Reviewed 16 week(s) ago
The hotel is ok, but the floor under the bed in the bedroom area is still dirty.
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear L*a. Warm greetings from Sapadia Hotel Cirebon. Thank you for choosing to stay at our hotel. Thank you for your rating, we apologize for the difficulties you experienced during your stay at our hotel. Your feedback is very important for us to improve the quality of our services. We hope to serve you again in the future. We look forward to welcoming you and your family on your next visit. Best regards, Sapadia Hotel Cirebon.
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A***f
Leisure
10.0
/10
Reviewed 16 week(s) ago
very comfortable clean and friendly employees 😁😁😁😁😁😁😁😁😁😁😁😁😁😁
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Accommodation's Reply
04 Aug 2025
Dear A*f, Thank you for taking the time to share your comprehensive review and kind words about Sapadia Hotel Cirebon. We look forward to welcoming you back soon. Best regards, Sapadia Hotel Cirebon.
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Guest
Business
10.0
/10
Reviewed 16 week(s) ago
comfortable, spacious parking, friendly staff
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Guest, Thank you for taking the time to share your comprehensive review and kind words about Sapadia Hotel Cirebon. We look forward to welcoming you back soon. Best regards, Sapadia Hotel Cirebon.
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A***g
Transit
8.5
/10
Reviewed 18 week(s) ago
unfortunately the car wash service is not open
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Accommodation's Reply
04 Aug 2025
Dear A*g. Warm greetings from Sapadia Hotel Cirebon. Thank you for choosing to stay at our hotel. Thank you for your rating, we apologize for the difficulties you experienced during your stay at our hotel. Your feedback is very important for us to improve the quality of our services. We hope to serve you again in the future. We look forward to welcoming you and your family on your next visit. Best regards, Sapadia Hotel Cirebon.
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H***i
Leisure
8.8
/10
Reviewed 18 week(s) ago
for all good... what needs to be fixed 1. unstable wifi, 2. towels are not clean enough, it seems they need to be replaced....
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear H*i. Warm greetings from Sapadia Hotel Cirebon. Thank you for choosing to stay at our hotel. Thank you for your rating, we apologize for the difficulties you experienced during your stay at our hotel. Your feedback is very important for us to improve the quality of our services. We hope to serve you again in the future. We look forward to welcoming you and your family on your next visit. Best regards, Sapadia Hotel Cirebon.
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Ny
Novi y.
Leisure
10.0
/10
Reviewed 19 week(s) ago
The staff is friendly and helpful, the rooms are comfortable and quiet. The food is delicious and varied.
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Accommodation's Reply
04 Aug 2025
Dear Ms. Novi, Thank you for taking the time to share your comprehensive review and kind words about Sapadia Hotel Cirebon. We look forward to welcoming you back soon. Best regards, Sapadia Hotel Cirebon.
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FS
FAIZA S.
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is friendly and nice, the hotel is comfortable and close to the terminal
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3 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Faiza S., Thank you for taking the time to share your comprehensive review and kind words about Sapadia Hotel Cirebon. We look forward to welcoming you back soon. Best regards, Sapadia Hotel Cirebon.
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Bhakti N.
Staycation
10.0
/10
Reviewed 26 week(s) ago
Great, the room is spacious, clean and comfortable
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Accommodation's Reply
17 Feb 2025
Dear Mr./Mrs. Bhakti n Warm greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. I have immediately conveyed the very positive experience from Mr./Mrs. Bhakti N to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best regards, Sapadia Hotel Cirebon. General Manager.
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Joshepine A. F. R.
9.7
/10
Reviewed 31 week(s) ago
Friendly staff, clean and fragrant rooms, 24-hour hot water on. Highly recommended.
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. Joshepine AF R, Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. I have immediately conveyed the very positive experience from Mr./Mrs. Joshepine AF R to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best Regards, Sapadia Hotel Cirebon. General Manager.
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R***a
Leisure
10.0
/10
Reviewed 36 week(s) ago
Good 👍 for everything. Friendly and kindness
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Accommodation's Reply
31 Dec 2024
Dear Mr./Mrs. R*a, Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. I have immediately conveyed the very positive experience from Mr./Mrs. R*a to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best Regards,. Sapadia Hotel Cirebon.
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I***h
Staycation
9.3
/10
Reviewed 39 week(s) ago
The room is clean, tidy and spacious, the service is also good.
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3 people find it helpful
Accommodation's Reply
21 Nov 2024
Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. The very positive experience from Mr./Mrs. I*h is a joy for us. With these positive comments, we are very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of Mr./Mrs. and Family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best Regards, Sapadia Hotel Cirebon
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E***i
Transit
8.1
/10
Reviewed 41 week(s) ago
It would be good to repaint the room, sorry the walls are not very clean
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Accommodation's Reply
21 Nov 2024
Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. We would also like to thank Mr./Mrs. E*i for the inconvenience, of course we will improve it in the future for your experience in the future. With these comments, we are very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can fulfill your needs and family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness and health always be with you and your family. Best Regards, Sapadia Hotel Cirebon
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So
Sulis o.
Transit
8.8
/10
Reviewed 47 week(s) ago
The bed cover sheets and towels are not very clean, the rest is ok so far, suitable for families bringing small children.
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2 people find it helpful
Accommodation's Reply
30 Sep 2024
Warm greetings from Sapadia Hotel Cirebon,
Thank you for taking the time to provide a rating score and for sharing your experience during your stay at Sapadia Hotel Cirebon.
We are very sorry for what happened and we apologize if there is anything that reduces your comfort while staying at our hotel. And for that problem, it will be our concern and we will follow up as a long-term project for its improvement. Allow us to fix it and we make sure it will not happen again in the future.
Once again, thank you very much for your rating and we look forward to welcoming you back to stay at Sapadia Hotel Cirebon in the near future.
Greetings
Cirebon Marriott Hotel
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Number of reviews per page
20
40
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