d***a
Staycation
8.5
/10
Reviewed 2 day(s) ago
The hotel staff was very friendly and helpful in showing me to my room upon check-in. However, the bed was a bit saggy.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. D*a, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. Regarding the service, facilities, and other aspects, we apologize if your experience was different. We assure you that we have received your feedback regarding the unsatisfactory service and we will do everything we can to improve this to ensure you have a pleasant stay. Thank you for your visit. Sincerely, The Management Team, Same Hotel and Restaurant.
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