8.0
Very Good
From 3,416 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.8

Meal

7.6

Location

8.1

Service and Facilites

7.9

People often mention about Villa de Rossa
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Ambiance (48)
Bedroom (39)
Bathroom (39)
Accessibility (36)
Hotel Area (30)
Surroundings (27)
Distance to City Center (23)
Staff Friendliness (19)
Family Friendly (16)
Wifi (15)
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Traveler Reviews Villa de Rossa

Number of reviews per page
20
40
Customer reviews
I***i
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
old building..needs renovation especially the interior...the room has spiders, mosquitoes, and feels stuffy..the bathroom hot water keeps disappearing, there are no towels and other bathroom supplies...the sleeping place has a thin pillow, unpleasant smell, the sheets are full of maps...and there is no wifi... A new experience for me, at 6 am there are already lots of breakfast snacks arriving..chicken porridge, steamed buns, milk sponge cakes, coffee, tea..at 3 pm there are Malang meatballs..unique too 😁
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1 people find it helpful
Angga F.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
It should be better maintained. especially the sheets and pillows, oh my God, they are dirty
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V***a
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Leisure
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8.4
/10
Reviewed 4 week(s) ago
Overall the hotel is comfortable, the location is also very strategic in Lembang, but the issue is only in the cleanliness of the room, starting from the room looks like it hasn't been swept, the bedsheets also have lots of stains, and the toilet is only slightly dirty, minus there are no hangers, the door handles are made of wood
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2 people find it helpful
Alexander
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is nice for families, fun.
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3 people find it helpful
Yudha P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Price does not match the condition and facilities
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4 people find it helpful
M***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
It's very different from the photo, it's really not tidy, the grass is long, when you enter the room it's like the room hasn't been used for a long time, it's stuffy and dusty. I won't be like that again...
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3 people find it helpful
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The atmosphere is beautiful, the staff are friendly and responsive, I got lost but the security guard came to pick me up. Thank you....the hot water is safe to use
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2 people find it helpful
H***I
icon-origin-TRAVELOKA
6.3
/10
Reviewed 17 week(s) ago
Staff service was quite good, parking was adequate. A few comments: - Hot water was broken/an error, according to the staff. - Room cleanliness was very dusty. - Lighting was poor, as there were no lights in front of the bathroom and the entrance. - Blankets and sheets were stained. There are actually many more things that could be improved.
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3 people find it helpful
M***a
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8.5
/10
Reviewed 20 week(s) ago
It's quite good for that price if you just want to rest, the staff are friendly and nice.
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3 people find it helpful
F***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 27 week(s) ago
The place is actually spacious, with ample parking, and close to all the tourist attractions in Lembang. It would be much better if the room cleanliness was more attentive. The sheets looked unwashed, the floor was dirty, and the desk drawers had cigarette ash marks. The bathroom had little water, no hangers, and the bathroom floor was also dirty. The service was quite good, friendly, and responsive.
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16 people find it helpful
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Ranny R.
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Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
The price is quite affordable... Please install the water heater in the bathroom for comfort. The environment could be cleaner, it's quite nice with lots of shady trees, but they need to be kept clean. There are lots of fallen leaves that aren't cleaned up.
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3 people find it helpful
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Ranny R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
Overall, it's good, worth it for the price... The bathroom water heater doesn't work, so it's difficult to take a shower.
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1 people find it helpful
S***a
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Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
The room is just enough for resting, booked 2 rooms. In the other room, the bathroom water was not working, because we checked in at night and were tired, so we took turns using the toilet in one room. When we wanted to check out, there was no staff on duty at the reception desk. So we just left the key in the room because there was no deposit.
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2 people find it helpful
M***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 29 week(s) ago
When I entered the room, it smelled of dust. I didn't get mineral water, the blanket was full of yellow, I don't know what, there were strands of hair on the floor, but the hot water was working, the TV was clear and good, there was a shop nearby but it was very expensive, it is recommended to bring mineral water.
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3 people find it helpful
R***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 29 week(s) ago
The staff is very friendly and welcoming, the place is quite okay, the bed and bathroom are comfortable, the water heater works well, the TV also works well, security is also okay.
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2 people find it helpful
Y***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 30 week(s) ago
I really don't recommend staying here, the room smells, the sheets haven't been changed and are dirty, the pillowcase smells of someone's head, the bathroom door can't be closed
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5 people find it helpful
Y***a
icon-Leisure
Leisure
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6.9
/10
Reviewed 30 week(s) ago
cleanliness of room and blanket is very bad
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A***o
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Leisure
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10.0
/10
Reviewed 34 week(s) ago
The room is quite clean and the service is satisfactory. Thank you
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1 people find it helpful
B***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 34 week(s) ago
Just checked in, saw the room, then checked out.
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4 people find it helpful
w***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 39 week(s) ago
First experience staying at a hotel, the service is very friendly and the place is quite comfortable.
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9 people find it helpful
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