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Traveler Reviews New d'Dhave Hotel
Number of reviews per page
20
20
40
40
Customer reviews
C***a
10.0
/10
Reviewed 1 week(s) ago
The receptionist or staff are friendly, plus the cleanliness is extraordinary, very clean, so it's comfortable.
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O***d
8.5
/10
Reviewed 5 week(s) ago
It's comfortable to stay here...if I go to Padang again, I can stay here again.
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Y***a
Leisure
7.9
/10
Reviewed 5 week(s) ago
The staff was nice, but the hotel's cleanliness and tidiness could use some improvement. For example, the bedcover wasn't very clean (the part that usually folds when pulled back was brown), the curtains had holes in them, and the bathroom wasn't very clean (the door had holes in the edge, and the inside of the door was damp).
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Yosa H. T.
6.3
/10
Reviewed 9 week(s) ago
Still needs more improvement, still needs more attention.
The bathroom smelled and was dirty. There was no water mat. Last year, the cleanliness was still maintained, but this time I was disappointed, even though I've been a regular stay here every time I come to Padang for the past 10 years.
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2 people find it helpful
M***l
9.4
/10
Reviewed 34 week(s) ago
The rooms are comfortable, clean, and spacious. The amenities are complete. The staff is friendly and very helpful.
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1 people find it helpful
F***n
5.0
/10
Reviewed 45 week(s) ago
The information is that it is near the Al Hakim Mosque, after checking it further
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1 people find it helpful
Accommodation's Reply
14 Oct 2026
I apologize, but if you mean the restaurant near Hakim Mosque, we are a different restaurant. If you are referring to the newly opened Dabeh restaurant, this is the new Dabeh restaurant.
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Maulana H.
8.5
/10
Reviewed 46 week(s) ago
The receptionist was not very friendly, the towels arrived late,
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E***i
Business
5.4
/10
Reviewed 55 week(s) ago
fix it again, it's dirty and the food is not okay
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2 people find it helpful
Accommodation's Reply
22 Oct 2025
Okay, thank you for your feedback. We hope we can improve it in the future.
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H***f
5.0
/10
Reviewed 58 week(s) ago
no towels, clogged sink, not many tissues
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2 people find it helpful
A***h
Leisure
8.5
/10
Reviewed 58 week(s) ago
Please pay attention to the cleanliness of each room, especially the bathroom, and in each room there are many switches, but many of them do not function properly.
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2 people find it helpful
A***h
Business
10.0
/10
Reviewed 60 week(s) ago
Awesome, pocket-friendly price, my little suggestion to the hotel is to improve the soundproofing, and the lighting in the room, there are many light switches but they don't work properly 🙏🏻🥰
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A***l
9.4
/10
Reviewed 63 week(s) ago
The room was clean, comfortable and highly recommended
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2 people find it helpful
A***d
8.5
/10
Reviewed 69 week(s) ago
Recommended economical hotels
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G***t
8.5
/10
Reviewed 75 week(s) ago
The place is comfortable, the employees are friendly.
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1 people find it helpful
I***a
Business
10.0
/10
Reviewed 77 week(s) ago
good hotel, close to culinary, good service, good cleanliness, easy access to everywhere
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1 people find it helpful
m***e
8.8
/10
Reviewed 79 week(s) ago
for the staff is friendly and very helpful. stayed here several times every time when we first checked in the towels were not ready, they always came in the afternoon. while when we first checked in we wanted to take a shower. pay attention again to the completeness of the lights in the room, there was 1 light bulb that was not working.
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2 people find it helpful
Accommodation's Reply
15 May 2025
Thank you to Sir/Madam for staying at our hotel, we apologize for any shortcomings of the facilities, thank you for your input, we will fix it soon. Thank you
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AK
Ali K.
8.7
/10
Reviewed 83 week(s) ago
The staff is a bit rude, to the point of not being greeted, perhaps the service needs to be improved. The room is nice but the staff is not very thorough in terms of cleanliness, towels are only delivered in the afternoon. A good hotel needs to train its service again.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Hello Mr. Ali, I apologize for the inconvenience, for your criticism and suggestions we will process them according to the appropriate standards. Thank you.
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Gerry O.
6.5
/10
Reviewed 83 week(s) ago
The hotel is not good, the management is also bad, and the facilities are incomplete. The one that doesn't work and the water heater is missing.