I mean, I booked the hotel without knowing it's a tourist area, but everything was fine and quiet. First, they got me a room with a small TV, but then they agreed to give me a room with a bigger TV. I needed to deposit 1000 Baht due to policies, but I needed the Baht back, and they happily switched it into USD for me. To be honest, the hotel isn't worth 4 stars, more like 3 stars-ish, but cheap and affordable for the great location (Center Bangkok). But the staff was so helpful and offered us the best they had. I was so happy with the staff.