Swiss-Belhotel Makassar

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Overall Ratings & Reviews Swiss-Belhotel Makassar

Traveloka (6,524)
Other sources (65)
8.5
Very Good
From 6,524 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.5

People often mention about Swiss-Belhotel Makassar
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Bedroom (118)
Distance to City Center (112)
Ambiance (111)
Staff Friendliness (109)
Surroundings (100)
Room Space (99)
Accessibility (97)
Bathroom (96)
Hotel Area (91)
Check-in/out Time (83)
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Traveler Reviews Swiss-Belhotel Makassar

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Customer reviews
N***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 day(s) ago
Highly recommended as a family vacation spot for New Year's Eve, with evening events that are truly a treat for the eyes and palate. Absolutely top-notch.
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Accommodation's Reply
05 Jan 2026
Dear Mr./Ms. N*i, Thank you for your excellent review and rating. We are delighted to hear that Swiss-Belhotel Makassar was a recommended choice for your family's New Year's holiday, and we are also pleased that your New Year's Eve party was a memorable experience, both in terms of entertainment and food. We hope to welcome you and your family back to Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar
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N***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 day(s) ago
Highly recommended as a family vacation spot for New Year's Eve, with evening events that are truly a treat for the eyes and palate. Absolutely top-notch.
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Accommodation's Reply
05 Jan 2026
Dear Mr./Ms. N*i, Thank you for your excellent review and rating. We are delighted to hear that Swiss-Belhotel Makassar was a recommended choice for your family's New Year's holiday, and we are also pleased that your New Year's Eve party was a memorable experience, both in terms of entertainment and food. We hope to welcome you and your family back to Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar
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D***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
Overall it is very comfortable but the problem is that the lift access to the hotel rooms is limited so there are often queues that build up.
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Reza
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Leisure
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8.8
/10
Reviewed 1 week(s) ago
Cool..want to come back here again👍👍👍
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Y***i
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10.0
/10
Reviewed 3 week(s) ago
The staff is friendly and the hotel atmosphere is pleasant.
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1 people find it helpful
Accommodation's Reply
22 Dec 2025
Dear Mr./Ms. Y*i, Thank you for your positive rating and review. We are delighted to hear that you were satisfied with the friendly staff and pleasant atmosphere of the hotel. We hope to welcome you back to the Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar
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d***c
icon-Business
Business
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8.4
/10
Reviewed 3 week(s) ago
The cleanliness is still lacking, there were stains on the blanket and bedsheets when I first checked in. And it's also worth noting that this hotel doesn't provide frozen food storage. Other than that, there were no problems.
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Accommodation's Reply
16 Dec 2025
Dear Mr./Ms. d*c, Thank you for taking the time to share your review and feedback. We apologize for the inconvenience regarding the cleanliness of the blankets and linens during your check-in. This is certainly not our standard of service, and we will contact the relevant team immediately to prevent such incidents from happening again. Regarding the issue of the frozen food storage, we appreciate your feedback and will take it into consideration for the future. We appreciate your understanding and thank you for the fact that overall there were no other problems during your stay. We hope to welcome you back to Swiss-Belhotel Makassar for a better experience in the future. Sincerely, Swiss-Belhotel Makassar
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Wahyudi A. W.
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10.0
/10
Reviewed 3 week(s) ago
I love the sea view from the room and the location is good too
1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Mr. Wahyudi A.W., Thank you for your positive rating and review. We are delighted to hear that you enjoyed the sea view from your room and our excellent location. We hope to welcome you back to the Swissôtel Makassar again. Sincerely, Swissôtel Makassar
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Naufal A. A.
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10.0
/10
Reviewed 3 week(s) ago
Clean room, satisfactory service
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Mr. Naufal A. A., Thank you for your positive rating and review. We are delighted to hear that you were satisfied with the cleanliness of the room and the excellent service. We hope to welcome you back to the Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar
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H***O
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
Overall quite good, and enjoyable.
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Accommodation's Reply
10 Dec 2025
H*O, thank you for your review and rating. We are delighted you had a pleasant stay. We look forward to your next visit to the Swissôtel Makassar. Thank you. Swissôtel Makassar
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Hendrik I. P.
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
The room is nice, but there is only one key, so it's a bit tricky to get out. Hopefully, in the future, there will be two room keys.
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2 people find it helpful
Accommodation's Reply
06 Dec 2025
Dear Mr. Hendrik I. P., Thank you for your positive review. We are very glad to hear that you were satisfied with our room. We apologize for the inconvenience caused by only one key. Your opinion is very valuable and we will share your feedback with the relevant team so that we can provide two keys for the comfort of our guests in the future. We sincerely hope to welcome you back to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar
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Kian J. P.
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
Home away from home when in Makassar close to Losari Beach and culinary near Fort Rotterdam and the harbor, stunning view from the room and nice swimming pool
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Accommodation's Reply
06 Dec 2025
Dear Mr. Kian J. P., Thank you for your review. We are glad to hear that you felt at home during your visit to Makassar. Our location near Losari Beach, restaurants, Fort Rotterdam and the harbor, together with our beautiful room views and attractive swimming pool, will truly enhance the convenience of your business trip. We look forward to welcoming you back to Swiss-Belhotel Makassar on your next visit. Best regards, Swiss-Belhotel Makassar
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Alauddin B.
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10.0
/10
Reviewed 6 week(s) ago
Nice, friendly, calm, and peaceful. Good
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Accommodation's Reply
25 Nov 2025
Dear Mr. Alauddin B., Thank you for your positive review. We are very glad that you were satisfied with the hotel atmosphere and the friendly service of our team. Your comments are a driving force for us to continue striving to provide the best service. We sincerely hope to welcome you to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar
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M***y
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8.2
/10
Reviewed 7 week(s) ago
The food menu variety is not much,, The menu and taste are just normal. The salad vegetables are also not fresh because I found the salad with beans that were slimy and smelly,,
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2 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Ms. Ratana Ayu Lestari, Thank you for your positive review. We are delighted to know that the friendly service from our team, especially Ms. Riyan, provided you with a memorable experience. We look forward to welcoming you back to Swiss-Belhotel Makassar. Sincerely, Swiss-Belhotel Makassar
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J***a
icon-Business
Business
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8.8
/10
Reviewed 8 week(s) ago
Location great, just by the beach. Staff quite friendly. Thank you
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Accommodation's Reply
13 Nov 2025
Dear J***a Thank you for taking the time to share your feedback. We’re delighted to know you enjoyed our beachfront location and the friendliness of our staff during your business trip. We truly appreciate your kind words and look forward to welcoming you back to Swiss-Belhotel Makassar soon. Best regards, Swiss-Belhotel Makassar
S***N
icon-Staycation
Staycation
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9.4
/10
Reviewed 10 week(s) ago
The staff is very friendly and satisfying.
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Accommodation's Reply
30 Oct 2025
Dear S*N, Thank you for your positive review. We are very pleased that our staff were friendly and provided excellent service, making your stay a memorable one. We look forward to welcoming you back to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Love being near the beach... The atmosphere is pleasant. Highly recommended.
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Accommodation's Reply
23 Oct 2025
Dear D*n, Thank you for your positive review and feedback. We are delighted to know that our location near the beach and the hotel's ambiance made your business trip a pleasant experience. We look forward to welcoming you back to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar
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Ana F.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very good view of the sea make us comfortable to stay at the room. We can see beautiful scenery in the morning and afternoon. After that we can enjoy sunset in the evening. The staff was very friendly and accomodating. However it was a little bit dusty on the carpet that can make sneezing, hopefully it will be better next time.
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Accommodation's Reply
23 Oct 2025
Dear Ana F., Thank you for sharing your detailed review. We’re delighted to know that you enjoyed the beautiful sea view and felt comfortable during your stay. Your kind words about our friendly and accommodating staff are truly appreciated. We also value your feedback regarding the carpet condition and will ensure it is improved for your next visit. We look forward to welcoming you back to Swiss-Belhotel Makassar. Best regards, Swiss-Belhotel Makassar
Ronny D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Going to Makassar? Stay at this hotel... It's very pleasant. Very close to the city center. Lots of culinary options.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Mr. Ronnie D., Thank you for your positive review. We are delighted to hear that you enjoyed your stay and our hotel's excellent location, close to many restaurants in the city center, makes it our pleasure to welcome you back to Swiss-Belhotel Makassar for a memorable stay. Best regards, Swiss-Belhotel Makassar
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Ronny D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Every time I go to Makassar... I always stay at this hotel and it's always fun.
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Accommodation's Reply
17 Oct 2025
Dear Mr. Ronnie D., Thank you for your trust in choosing Swiss-Belhotel Makassar. We are delighted to know that you enjoyed your stay with us every time you visit Makassar. Your support and loyalty are the driving force behind us to continue to provide the best service. We look forward to welcoming you back again. Best regards, Swiss-Belhotel Makassar
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Dewi A. P. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Highly recommended... Comfortable and satisfying stay here
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Dewi A.P.S., Thank you for your excellent review and rating. We are delighted to know that you were comfortable and satisfied during your stay at Swiss-Belhotel Makassar. We look forward to your return for another enjoyable experience. Sincerely, Swiss-Belhotel Makassar
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Number of reviews per page
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