Dear Mr./Ms. N*i, Thank you for your excellent review and rating. We are delighted to hear that Swiss-Belhotel Makassar was a recommended choice for your family's New Year's holiday, and we are also pleased that your New Year's Eve party was a memorable experience, both in terms of entertainment and food. We hope to welcome you and your family back to Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar

Dear Mr./Ms. N*i, Thank you for your excellent review and rating. We are delighted to hear that Swiss-Belhotel Makassar was a recommended choice for your family's New Year's holiday, and we are also pleased that your New Year's Eve party was a memorable experience, both in terms of entertainment and food. We hope to welcome you and your family back to Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar

Dear Mr./Ms. Y*i, Thank you for your positive rating and review. We are delighted to hear that you were satisfied with the friendly staff and pleasant atmosphere of the hotel. We hope to welcome you back to the Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar

Dear Mr./Ms. d*c, Thank you for taking the time to share your review and feedback. We apologize for the inconvenience regarding the cleanliness of the blankets and linens during your check-in. This is certainly not our standard of service, and we will contact the relevant team immediately to prevent such incidents from happening again. Regarding the issue of the frozen food storage, we appreciate your feedback and will take it into consideration for the future. We appreciate your understanding and thank you for the fact that overall there were no other problems during your stay. We hope to welcome you back to Swiss-Belhotel Makassar for a better experience in the future. Sincerely, Swiss-Belhotel Makassar

Dear Mr. Wahyudi A.W., Thank you for your positive rating and review. We are delighted to hear that you enjoyed the sea view from your room and our excellent location. We hope to welcome you back to the Swissôtel Makassar again. Sincerely, Swissôtel Makassar

Dear Mr. Naufal A. A., Thank you for your positive rating and review. We are delighted to hear that you were satisfied with the cleanliness of the room and the excellent service. We hope to welcome you back to the Swiss-Belhotel Makassar again. Sincerely, Swiss-Belhotel Makassar

H*O, thank you for your review and rating. We are delighted you had a pleasant stay. We look forward to your next visit to the Swissôtel Makassar. Thank you. Swissôtel Makassar

Dear Mr. Hendrik I. P., Thank you for your positive review. We are very glad to hear that you were satisfied with our room. We apologize for the inconvenience caused by only one key. Your opinion is very valuable and we will share your feedback with the relevant team so that we can provide two keys for the comfort of our guests in the future. We sincerely hope to welcome you back to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar

Dear Mr. Kian J. P., Thank you for your review. We are glad to hear that you felt at home during your visit to Makassar. Our location near Losari Beach, restaurants, Fort Rotterdam and the harbor, together with our beautiful room views and attractive swimming pool, will truly enhance the convenience of your business trip. We look forward to welcoming you back to Swiss-Belhotel Makassar on your next visit. Best regards, Swiss-Belhotel Makassar

Dear Mr. Alauddin B., Thank you for your positive review. We are very glad that you were satisfied with the hotel atmosphere and the friendly service of our team. Your comments are a driving force for us to continue striving to provide the best service. We sincerely hope to welcome you to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar

Dear Ms. Ratana Ayu Lestari, Thank you for your positive review. We are delighted to know that the friendly service from our team, especially Ms. Riyan, provided you with a memorable experience. We look forward to welcoming you back to Swiss-Belhotel Makassar. Sincerely, Swiss-Belhotel Makassar

Dear J***a Thank you for taking the time to share your feedback. We’re delighted to know you enjoyed our beachfront location and the friendliness of our staff during your business trip. We truly appreciate your kind words and look forward to welcoming you back to Swiss-Belhotel Makassar soon. Best regards, Swiss-Belhotel Makassar

Dear S*N, Thank you for your positive review. We are very pleased that our staff were friendly and provided excellent service, making your stay a memorable one. We look forward to welcoming you back to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar

Dear D*n, Thank you for your positive review and feedback. We are delighted to know that our location near the beach and the hotel's ambiance made your business trip a pleasant experience. We look forward to welcoming you back to Swiss-Belhotel Makassar again. Best regards, Swiss-Belhotel Makassar

Dear Ana F., Thank you for sharing your detailed review. We’re delighted to know that you enjoyed the beautiful sea view and felt comfortable during your stay. Your kind words about our friendly and accommodating staff are truly appreciated. We also value your feedback regarding the carpet condition and will ensure it is improved for your next visit. We look forward to welcoming you back to Swiss-Belhotel Makassar. Best regards, Swiss-Belhotel Makassar

Dear Mr. Ronnie D., Thank you for your positive review. We are delighted to hear that you enjoyed your stay and our hotel's excellent location, close to many restaurants in the city center, makes it our pleasure to welcome you back to Swiss-Belhotel Makassar for a memorable stay. Best regards, Swiss-Belhotel Makassar

Dear Mr. Ronnie D., Thank you for your trust in choosing Swiss-Belhotel Makassar. We are delighted to know that you enjoyed your stay with us every time you visit Makassar. Your support and loyalty are the driving force behind us to continue to provide the best service. We look forward to welcoming you back again. Best regards, Swiss-Belhotel Makassar

Dear Dewi A.P.S., Thank you for your excellent review and rating. We are delighted to know that you were comfortable and satisfied during your stay at Swiss-Belhotel Makassar. We look forward to your return for another enjoyable experience. Sincerely, Swiss-Belhotel Makassar