8.5
Very Good
From 8,290 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Grand Tebu Hotel
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Distance to City Center (82)
Staff Friendliness (82)
Bedroom (82)
Ambiance (78)
Bathroom (76)
Hotel Area (71)
Surroundings (68)
Accessibility (67)
Room Space (67)
Family Friendly (63)
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Traveler Reviews Grand Tebu Hotel

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Customer reviews
P***o
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
the hotel hospitality were very good, breakfast at restaurant also have a good taste and many variety of food beverages, but when stay a night at hotel we've found a few Cockroaches and info to Hotel officer to clean them, and very good Quick response from hotel officer
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e***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel is nice and there are lots of restaurants.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very helpful staff when checking in and checking out
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
At the beginning of my stay, when I entered the room, it turned out to be hot, the AC was not cold, I had called the technician but it was still hot, unlike usual when I entered another hotel, when I entered the room it was cold.. I went to the receptionist to ask for a room change because I was worried that it would make me uncomfortable in the future during my stay, and the receptionist changed the room, Alhamdulillah, the new room when I entered was cold, unlike the previous room.. Please make sure the room and all the facilities are in order before guests enter the room so that guests do not go in and out of changing rooms...breakfast and other facilities are good, there is a sauna too, all the employees are friendly and kind..Thank you
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Warm greetings from Grand Tebu Hotel Bandung. Sir/Madam, thank you for your review of your stay at our hotel. We apologize for the inconvenience caused by the air conditioning not being cold enough. We are very sorry that this happened, and we will immediately evaluate and investigate this matter for future improvements. Our guests' satisfaction is our priority. We hope you will not be deterred from returning to our hotel, and we will ensure that the same thing will not happen again in the future. We look forward to your return, thank you. Sincerely, Nanang H. General Manager.
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W***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Since we didn't have breakfast, we tried the pizza, it was really delicious, we ate it while we were swimming, the room was very comfortable, next time we'll stay here again if we go to Bandung, thank you.
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Accommodation's Reply
23 Jul 2025
Warm greetings from Grand Tebu Hotel Bandung. Sir/Madam, thank you for your wonderful review. We are delighted that you had a pleasant experience. Our staff will be delighted to read your feedback. We prioritize the experience and comfort of our guests, and your review reaffirms the hard work we put in every day. We look forward to welcoming you and your family back to our hotel. Sincerely, Nanang H., General Manager.
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Rachmitha A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's family friendly, really...close to the city center...the hotel building is quite aesthetic and all the rooms seem to have a city view...the food is standard but quite worth it
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Accommodation's Reply
23 Jul 2025
Warm greetings from Grand Tebu Hotel Bandung. Ms. Rachmitha, thank you for your wonderful review. We are very happy that you had a pleasant experience. Our staff will be delighted to read what you have written. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we put in every day. We look forward to welcoming you and your family back to our hotel. Sincerely, Nanang H., General Manager.
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G***h
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Overall, the hotel was good, but it's a shame that for the price of 900,000 Rupiah, my room rarely had hot water, sometimes it was available, sometimes it wasn't. The breakfast was delicious, with a wide variety of options. I needed at least two breakfasts to try them all.
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Accommodation's Reply
23 Jul 2025
Warm greetings from Grand Tebu Hotel Bandung. Sir/Madam, thank you for your review of your stay at our hotel. We apologize for the inconvenience regarding the water not being hot enough. We are very sorry that this happened, of course we will immediately evaluate and investigate this matter for our future improvements. Our guest satisfaction is our priority. We hope you will not be deterred from returning to our hotel and we ensure that the same thing will not happen again in the future. We look forward to your return, thank you. Sincerely, Nanang H. General Manager.
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Recommended by my friend who stays in Bandung. Comfy, clean, and the breakfast is good.
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Antonius M. S.
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Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The location is quite convenient, not too far from the city. There are plenty of restaurants and cafes around the hotel. Unfortunately, the water heater in my room wasn't hot enough. Perhaps it could be improved. But overall, it's okay, 8.5/10.
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1 people find it helpful
H***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very good location, clean, and staff are helpful.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the hotel is located in the middle of the city. The design of the bedroom and the bedroom are not good for a 4-star hotel. The swimming pool is very small. The variety of main dishes and stalls for breakfast is small and the taste is ordinary for a 4-star hotel, there are many variations of pastries.
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2 people find it helpful
Nuzul R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Good, but there was something wrong with the one in the room, seafood fried rice for Rp35 thousand, when I ordered it turned out to be Rp60 thousand after I looked again and matched it with the menu on the QR, the photo was fried noodles. I don't know which one is wrong, hopefully it will be fixed soon for the printed menu.
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1 people find it helpful
A***d
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
The location is very strategic and close to everywhere, recommended.
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Muma K.
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8.5
/10
Reviewed 8 week(s) ago
the food is delicious, the swimming pool is nice, only the room is a bit narrow, you can't pray
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
7.2
/10
Reviewed 8 week(s) ago
staying at this hotel is quite comfortable..cleanliness is okay..but it is not worth the price because the water in the bathroom is not hot at all.even though I deliberately took a higher price because I wanted hot water.have complained to the receptionist but the answer is sorry again for the repair.but until we checked out the water in the bathroom was still cold.from the beginning we have contacted the water problem, but there was no solution from the hotel.if I had known that, I would have taken the lowest price,,because it also had cold water.
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4 people find it helpful
R***e
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 8 week(s) ago
Everything is okay. Only the hot water is not optimal. Not hot.
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Rachel L.
icon-Business
Business
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10.0
/10
Reviewed 9 week(s) ago
All good. Very satisfied. Next will stay here again.
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h***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The room is clean, quite wide and tidy. Very satisfying.
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Rati H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Great place, great experience 😄
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Guest
icon-origin-TRAVELOKA
6.3
/10
Reviewed 11 week(s) ago
The bathroom water is not hot, I have asked for it to be fixed but nothing has changed.
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2 people find it helpful
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