MI
Mohammad I.
5.4
/10
Reviewed 6 day(s) ago
1. The location is right on the main road, very close to the Ubung terminal... that's the only positive; the rest is rubbish.
2. The service and facilities are terrible. I was forced to upgrade because the room I had booked was taken, and I was told to pay for the upgrade. And it didn't stop there, I wasn't given towels or toiletries, claiming I had to pay again, and it was just the room. And when I checked out, the staff seemed drunk, and I wasn't even served. I woke them up almost 10 times and they told me to be quiet. This is the worst part. I'd rather not stay here. I don't recommend it at all.
3. The cleanliness looks spotless, but once you're inside, you'll find cockroaches sleeping with you on the bed. This is just awful.
I feel sorry for the owner of this hotel. The location is great, but the staff are so unfriendly, how can this hotel possibly thrive?
Read More
See original
Find this review helpful?





