7.5
Pleasant
From 184 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.2

Meal

7.4

Location

7.5

Service and Facilites

7.3

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Traveler Reviews OYO 3692 Hotel Akbar

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20
40
Customer reviews
Muhammad A. M.
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6.3
/10
Reviewed 217 week(s) ago
Saya dapat kamar yang tidak sesuai pesanan karena kata pihak hotel, pihak OYO memasang harga dibawah harga yang seharusnya. Jadi saya yang awalnya pesan kamar tipe deluxe, begitu sampai di hotel akhirnya dapat kamar tipe standard (turun kelas). Foto yang saya lampirkan adalah foto tipe standard yang saya dapatkan. Padahal saya juga sudah tidak mendapatkan breakfast sesuai harga yang tertera. Saya mau komplain ke pihak hotel, alasan pihak hotel adalah mereka juga sama-sama rugi
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2 people find it helpful
HERIYADI
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8.5
/10
Reviewed 217 week(s) ago
Not bad. jasmine hotel. quite clean and affordable prices.
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1 people find it helpful
Vindu Dwi Kusuma
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8.5
/10
Reviewed 228 week(s) ago
Close to eating places, the hotel location is easy access to the main roads.
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Accommodation's Reply
19 Mar 2021
Thanks for such a lovely review, Vindu! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Annisa!
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anang w.
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8.5
/10
Reviewed 232 week(s) ago
Great and close to culinary places.
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1 people find it helpful
Accommodation's Reply
12 Feb 2021
Hey Anang, We appreciate your valuable comments. Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Budi!
Indriati S.
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8.5
/10
Reviewed 238 week(s) ago
Friendly and super speedy service if there are problems in the room. Isn't it like the old employees who were bitchy, sis? Alhamdulillah, new employees who are at least friendly? Lack of ordering a deluxe room but right in the hotel you get a superior one, not according to expectations, the others are good!
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Remy S. N.
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8.8
/10
Reviewed 240 week(s) ago
Standard 1 star hotel is quite comfortable.
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1 people find it helpful
Eko H.
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9.7
/10
Reviewed 246 week(s) ago
Clean hotel with a large parking area. the employees are polite and kind. fun and recommended.
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RUSDIANA S.
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6.0
/10
Reviewed 254 week(s) ago
The room is not according to order because the hotel does not want to serve orders from the Oyo application if you still want the type of room ordered (deluxe). 100,000. Finally given a standard room.
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2 people find it helpful
Abdul G.
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8.8
/10
Reviewed 257 week(s) ago
Good service. immediately responded if there was a complaint. Rooms are spacious. Smooth water.
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Kurnia a.
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6.0
/10
Reviewed 258 week(s) ago
Dedicated back room, at the very end, less lighting.
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1 people find it helpful
wandi b.
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8.5
/10
Reviewed 263 week(s) ago
Rooms are good, service is friendly, the AC is cold.
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Yoseph S.
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Backpacking
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5.6
/10
Reviewed 290 week(s) ago
The TV is still an old TV, there is no warm water.
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Novan D.
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Family
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8.8
/10
Reviewed 293 week(s) ago
Stay in a standard room with 2 beds. Rooms are quite spacious and clean. for a standard room down, shower only cold water. Breakfast is available in the front room near the lobby. Spacious car park and hotel yard.
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Muliadi sau
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8.5
/10
Reviewed 306 week(s) ago
Comfortable room. AC too. Only there's no WiFi internet.
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Febriadi F. A.
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Backpacking
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6.0
/10
Reviewed 319 week(s) ago
The shower is broken, Wi-Fi cannot be accessed from inside the room, you have to leave the lobby.
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1 people find it helpful
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Lukas A.
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Business
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6.0
/10
Reviewed 323 week(s) ago
The bathroom was less clean, the sink leaked.
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1 people find it helpful
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Fadhlin R.
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Business
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9.7
/10
Reviewed 325 week(s) ago
for the size of Bontang city, the cost of living is high, this hotel is enough to save money. order an economy room, the building is behind. twin bed, air conditioning, private bathroom. get a towel. spacious car park. close to the city center and many food stalls on the right and left. near walnut waterpark.
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1 people find it helpful
Ika Mariana
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6.0
/10
Reviewed 333 week(s) ago
Lack of lighting around the hotel, noisy atmosphere from guests next to the room.
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1 people find it helpful
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Aulia B. M.
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Backpacking
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5.7
/10
Reviewed 348 week(s) ago
The room was not clean, people aren't friendly, they spoke at high pitch and they knocked my room so hard everyday just to deliver the breakfast. They said my room would be cleaned everyday at 8 am but didn't happen, etc.
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nella i.
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6.0
/10
Reviewed 359 week(s) ago
For the small town level, the rooms are actually quite decent but unfortunately there are some drawbacks such as the remote AC and TV not there, the number of rooms available. The site does not correspond to reality (I ordered on the economic delas site), Tryata arrived at the hotel class that was full. Finally I upgraded to a standard class besides that the sink was clogged. For breakfast, the yellow rice is not bad.
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3 people find it helpful
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