Vouk Hotel Suites, By The Blanket

Explore Vouk Hotel Suites, By The Blanket
8.6
Very Good
From 3,066 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Vouk Hotel Suites, By The Blanket
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Staff Friendliness (163)
Bedroom (151)
Room Space (140)
Distance to City Center (130)
Bathroom (130)
Accessibility (127)
Surroundings (126)
Hotel Area (118)
Ambiance (99)
Taste (91)
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Traveler Reviews Vouk Hotel Suites, By The Blanket

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
A hotel with a strategic location, spacious and clean rooms. Thank you to Mr. Faizan, who was very friendly and helpful, and who recommended great places to eat. 👍
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for sharing your wonderful review! We’re delighted to know that you had a pleasant stay with us. Your kind words truly inspire our team to continue delivering memorable experiences. We can’t wait to welcome you back again soon. Best Regards, Rafidah Mustamin Operation Manager
W***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Good access to the city center, nearby all hospitals.
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your kind review. We’re delighted you enjoyed your stay and look forward to welcoming you again. Warm Regards, Rafidah Mustamin Operation Manager
N***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel was quite nice, and I was satisfied with the service and facilities. However, the air conditioning in the room was sometimes not cold enough. Other than that, everything was fine. However, there's room for improvement.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm Regards, Rafidah Mustamin Operation Manager
Marviani w.
icon-Medical
Medical
icon-origin-TRAVELOKA
5.4
/10
Reviewed 1 week(s) ago
I will never stay at this hotel again. - The AC was hot. I complained, but they didn't listen until I got home, and the AC was still hot. I stayed at the Vouk Hotel for two nights. - The towels were dirty, smelly, and torn. I complained, but new ones came, dirty and full of yellow stains. - The phone was dead. - The first night I stayed, the lights went out in my room. - The tissues were out of stock. From the first day I asked for tissues until I left, they were never refilled. - Everything is in the picture.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Marviani, Thank you for your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced. We take your concerns seriously and are working to improve our services. We hope to welcome you back in the future and provide a better stay. Best Regards, Rafidah Mustamin Operation Manager
V***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
the mantle the mantle the mantle the mantle
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your lovely review. It’s wonderful to know that you enjoyed your stay. Your encouraging words mean a lot to our team, and we hope to see you again on your next visit. Best Regards, Rafidah Mustamin Operation Manager
F***i
icon-Leisure
Leisure
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9.7
/10
Reviewed 1 week(s) ago
The hotel rooms are spacious, very clean, and comfortable. The staff are very friendly and helpful. Highly recommended, especially for its proximity to Gleneagles Hospital.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for choosing Vouk Hotel Suites and for sharing your kind feedback. We’re delighted to know you had a pleasant stay with us. We truly appreciate your support and look forward to welcoming you again. Warm Regards, Rafidah Mustamin Operation Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The point is strategic and according to expectations
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for sharing your wonderful review! We’re delighted to know that you had a pleasant stay with us. Your kind words truly inspire our team to continue delivering memorable experiences. We can’t wait to welcome you back again soon. Best Regards, Rafidah Mustamin Operation Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, and we requested a late check-out until 2 PM, which they gladly granted. We stayed there for four nights. The only downside was the bed wasn't very clean; perhaps a dust mite vacuum is needed.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for choosing Vouk Hotel Suites and for sharing your kind feedback. We’re delighted to know you had a pleasant stay with us. We truly appreciate your support and look forward to welcoming you again. Warm Regards, Rafidah Mustamin Operation Manager
Verified Traveler
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
The staff was very kindly and friendly.
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your kind review. We’re delighted you enjoyed your stay and look forward to welcoming you again. Warm Regards, Rafidah Mustamin Operation Manager
Y***y
icon-Medical
Medical
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
Room got cockroaches, bath towels were dirty. No hand towels and face towels provided.
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we’ll take immediate steps to address the issues. We hope you’ll give us another chance to restore your confidence in us. Warm Regards, Rafidah Mustamin Operation Manager
d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 3 week(s) ago
Hotel room was spacious (L3), but too noisy at night due to water flow or could be due to restaurant cleaning (L2). Hotel breakfast really disappointed me. I went at 9 AM, most of the dishes weren't available. Waited more than 20 minutes for the food as they said they were preparing it. Plates and glasses weren't clean. Nasi hujan were given to replace nasi lemak, dalca finished. I only had the plain rice. Roti jala finished, only curry was available. Ordered chocolate drinks separately after so-called breakfast but got charged for it, even though I purchased my breakfast buffet for 2 pax but got nothing.
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1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Guest, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we’ll take immediate steps to address the issues. We hope you’ll give us another chance to restore your confidence in us. Warm Regards, Rafidah Mustamin Operation Manager
Heriyanto
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Not bad for the price
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1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Heriyanto, Thank you for your positive feedback. We’re pleased that we could make your stay enjoyable. We look forward to welcoming you back for another memorable experience. Warm Regards, Rafidah Mustamin Operation Manager
Debby D.
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9.7
/10
Reviewed 5 week(s) ago
Always our frequent place in Penang. Nothing to complain about.
1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Debby, Thank you for your lovely review. It’s wonderful to know that you enjoyed your stay. Your encouraging words mean a lot to our team, and we hope to see you again on your next visit. Best Regards, Rafidah Mustamin Operation Manager
Tertianni s.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The room was clean, the staff was friendly, and it was close to the hospital and the mall. My family and I really enjoyed our stay at Vouk.
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1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Tertianni, Thank you for choosing Vouk Hotel Suites and for sharing your kind feedback. We’re delighted to know you had a pleasant stay with us. We truly appreciate your support and look forward to welcoming you again. Warm Regards, Rafidah Mustamin Operation Manager
D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Day 1 the air conditioner was having trouble, it was so hot. We moved to another room and the air conditioner was very cool. Thank you for the hospitality.
1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Guest, We truly value your honest feedback. While we’re pleased that you had a generally good stay, we acknowledge there’s room for improvement. Our team is taking steps to enhance our guest experience. We hope to welcome you back again soon. Best Regards, Rafidah Mustamin Operation Manager
D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Good location and service, near the hospital.
1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Guest, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to us and motivate our team to continue providing exceptional service. We look forward to welcoming you back on your next visit! Warm Regards, Rafidah Mustamin Operation Manager
Janwar A.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The staff friendly. Near hospital and northern beach.
2 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Janwar, Your wonderful review brightened our day! We’re thrilled that you had an enjoyable stay and appreciate your kind recognition of our efforts. We look forward to welcoming you again at Vouk Hotel Suites. Best Regards, Rafidah Mustamin Operation Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The triplek room is large, the AC is cold, pleasant.
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1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Guest, Thank you for sharing your wonderful review! We’re delighted to know that you had a pleasant stay with us. Your kind words truly inspire our team to continue delivering memorable experiences. We can’t wait to welcome you back again soon. Best Regards, Rafidah Mustamin Operation Manager
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is good.. especially the service.. I forgot his name, the fat guy who opens and closes the door is very friendly, helped us get a Grab. If I'm not mistaken his name is Faizan.. Near Wellings, food places, Gurney Mall.. We need to give Mr. Faizan a reward 🙂
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2 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your positive feedback. We’re pleased that we could make your stay enjoyable. We look forward to welcoming you back for another memorable experience. Warm Regards, Rafidah Mustamin Operation Manager
V***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is clean and the staff is super friendly, especially Fauzan the concierge. The only issue was the noise in the morning till afternoon due to the renovation.
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your feedback. We sincerely apologize that your stay did not meet your expectations. Your comments have been shared with the relevant team as we continue working to improve our guest experience. Warm Regards, Rafidah Mustamin Operation Manager
Number of reviews per page
20
40