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Traveler Reviews Hotel Purnama Mulia
Number of reviews per page
20
20
40
40
Customer reviews
R***a
8.5
/10
Reviewed 2 day(s) ago
It turns out that the deluxe room with twin beds is more spacious than the double bed, because the room is located in the same row as the reception.
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A***i
8.5
/10
Reviewed 2 week(s) ago
very comfortable and friendly staff.
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G***a
6.2
/10
Reviewed 4 week(s) ago
The staff were unfriendly and unwelcoming when asked for assistance. Ordering food took a long time, even though it was just fried Indomie noodles and coffee. Breakfast lacked flavor.
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2 people find it helpful
R***a
6.8
/10
Reviewed 7 week(s) ago
I usually stay here, but this time I was quite disappointed. First, the Wi-Fi was working but there was no internet. And when I took a morning shower, the water was brown. I waited a long time for it to clear, then it was brown again, making my shower feel unclean. The price has gone up but the quality has gone down.
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Jiman R.
Staycation
6.2
/10
Reviewed 7 week(s) ago
It's a shame that at that price, toothbrushes and towels aren't even provided, so those who initially wanted to become regular customers when visiting their children at the boarding school every month have to think twice.
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2 people find it helpful
D***y
Leisure
8.2
/10
Reviewed 7 week(s) ago
The breakfast menu had very few options. Furthermore, food wasn't always readily available. Trays were filled in small increments, only to be refilled after a long time. This resulted in long waits, often leading to people skipping meals altogether, leaving them unsatisfied. Furthermore, the hotel area was small and not very spacious, making it boring.
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c***o
Staycation
9.1
/10
Reviewed 9 week(s) ago
The hotel staff was friendly and very helpful. Breakfast was mediocre. Overall, the room amenities were good, but some things could use improvement, such as a broken tile floor and a better positioning of the soap dish closer to the shower.
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Edu W.
8.5
/10
Reviewed 15 week(s) ago
If possible, give himxos to the toilet... For everything, it's okay (mezzanine room).
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1 people find it helpful
C***n
10.0
/10
Reviewed 15 week(s) ago
Suitable for families and nature lovers
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IS
Iyus S.
9.4
/10
Reviewed 16 week(s) ago
trims..........................
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Verified Traveler
10.0
/10
Reviewed 17 week(s) ago
Never regret staying here, even though I stayed in a standard room, the service is still the best.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. Our excellent service and facilities, along with our friendly staff, are our top priorities in creating a positive experience for every guest. Your positive feedback is an encouragement to all the staff at Purana Ma Mulia Hotel to further improve the quality of our service. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, General Manager
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Verified Traveler
Staycation
10.0
/10
Reviewed 21 week(s) ago
Overall, it's really nice, and the environment is beautiful. The bathroom might need a little upgrade to make the water flow stronger.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for taking the time to review our hotel. We are delighted to hear that you had a memorable experience during your stay. Our excellent service and facilities, along with our friendly staff, are our top priorities in creating a pleasant stay for all our guests. Your positive feedback is an encouragement to all the staff at Purana Ma Mulia Hotel to further improve the quality of our services. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, General Manager
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AS
Amin S.
10.0
/10
Reviewed 32 week(s) ago
really good...recommended
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3 people find it helpful
N***s
Leisure
6.5
/10
Reviewed 32 week(s) ago
The bedsheets and mattresses smelled of urine, there were lots of mosquitoes, I almost didn't sleep all night... other hotels at this price have AC and towels and toiletries, not here.
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6 people find it helpful
G***i
Leisure
9.1
/10
Reviewed 32 week(s) ago
It was a really nice stay here… I took the family room, it was really spacious. It would be nice to add an exhaust in the bathroom.
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1 people find it helpful
N***a
9.1
/10
Reviewed 33 week(s) ago
This is good, guys, and easy access to anywhere, the downside is that the sink is clogged, and the water heater is not hot enough, so both are cold.
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2 people find it helpful
D***i
Leisure
6.6
/10
Reviewed 33 week(s) ago
My family and I stayed for 3 days and 2 nights in a Deluxe Room at Hotel Purnama Mulia Kuningan. There was nothing special about this hotel; it was simply a place for us to sleep before and after exploring Kuningan City. Do not expect too much or compare it to hotels in Jakarta or Bandung, where you can get better facilities for the same price than what Hotel Purnama Mulia Kuningan offers.
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3 people find it helpful
M***o
Leisure
10.0
/10
Reviewed 34 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. Our excellent service and facilities, along with our friendly staff, are our top priorities in creating a positive experience for every guest. Your positive feedback is an encouragement to all the staff at Purana Ma Mulia Hotel to further improve the quality of our service. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, General Manager
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F***i
Leisure
9.4
/10
Reviewed 34 week(s) ago
Good hotel to stay, just ask for help to fix it, yesterday the TV couldn't turn on and the toilet flush didn't work in room 322
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to review our hotel. We are sorry that your experience during your stay was not satisfactory. We apologize for any inconvenience this may have caused, and this review will be used by all staff at Purna Mulia Hotel to improve our facilities in the future. We also apologize for the unsatisfactory condition of the room and bathroom. We will discuss this with our team to ensure it does not happen again in the future. We hope to welcome you back soon with improved service. Sincerely, General Manager
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LH
Lily H. A.
10.0
/10
Reviewed 34 week(s) ago
I haven't even had time to take any photos yet, but overall, it's recommended for access to tourist destinations in the Ciremai area, and it's not too far from the city center. Perhaps a suggestion would be to provide ashtrays on each lounge chair in front of the room.