Hotel Santika Radial Palembang
Explore Hotel Santika Radial Palembang
Overall Ratings & Reviews Hotel Santika Radial Palembang
Traveloka (7,787)
Other sources (29)
8.6
Very Good
From 7,787 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.5
Location
8.8
Service and Facilites
8.6
People often mention about Hotel Santika Radial Palembang
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Staff Friendliness (135)
Distance to City Center (105)
Bedroom (104)
Variety (99)
Ambiance (98)
Room Space (96)
Bathroom (90)
Accessibility (85)
Hotel Area (85)
Taste (81)
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Traveler Reviews Hotel Santika Radial Palembang
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 3 day(s) ago
Very good for the service provided
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Accommodation's Reply
31 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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Puput A.
10.0
/10
Reviewed 4 day(s) ago
The receptionist service is okay, thank you to Ms. Melinda
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Verified Traveler
Staycation
9.7
/10
Reviewed 4 day(s) ago
The staff is very friendly and accommodating.
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Accommodation's Reply
31 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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i***a
10.0
/10
Reviewed 5 day(s) ago
Every time I go home to Palembang, Santika Radial is always my choice. Apart from the clean rooms, the breakfast has a lot of variety, and I also can't forget the warm service from the reception staff. Thank you to Ms. Melinda for checking out my room.
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Accommodation's Reply
31 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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H***y
10.0
/10
Reviewed 5 day(s) ago
The checkout process was fast and responsive, and we were greeted with friendly feedback when we asked for feedback during our stay. Thank you to Ms. Melinda.
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Accommodation's Reply
31 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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A***f
Leisure
8.5
/10
Reviewed 1 week(s) ago
delicious food, comfortable hotel, it's a shame the swimming pool is being renovated...will come back again after the renovation... always success Hotel Santika...
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Accommodation's Reply
31 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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MI
MHi I.
Staycation
9.4
/10
Reviewed 1 week(s) ago
The hotel room is comfortable, close to everywhere, the breakfast is delicious, the staff is very helpful with parking across from the hotel.
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Accommodation's Reply
24 Dec 2025
Dear Mr. Mahi, It is with pleasure that we, Santika Radial Palembang Hotel, would like to inform you that, first of all, we would like to thank you for sharing your experience at Santika Radial Palembang Hotel. We are pleased to hear that you were satisfied with the facilities, excellent location, and service of Santika Radial Palembang Hotel. Providing overall comfort to our guests is our vision and mission in serving you. We welcome your feedback and suggestions to improve the quality of our services and facilities in order to welcome you on your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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Verified Traveler
9.7
/10
Reviewed 2 week(s) ago
For a 3-star hotel, Hotel Santika Radial is very comfortable. I love the breakfast.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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N***I
10.0
/10
Reviewed 2 week(s) ago
The reception staff is friendly, thank you, Ms. Melinda.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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D***n
Leisure
8.5
/10
Reviewed 2 week(s) ago
I always stay at Santika.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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Y***a
Staycation
8.8
/10
Reviewed 2 week(s) ago
The staff is friendly, the room is comfortable and quite big.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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N***a
10.0
/10
Reviewed 3 week(s) ago
Thank you to Ms. Melinda for serving the checkout process in a very friendly and helpful manner :)
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1 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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YA
Yuni A.
10.0
/10
Reviewed 3 week(s) ago
The location is good because it is close to the mall and places to eat, the waiters are also friendly and quick when we need something.
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Accommodation's Reply
09 Dec 2025
Dear Mr. Yuni, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions so that we can further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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M***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, helpful during check in and check out.
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel
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B***s
8.4
/10
Reviewed 5 week(s) ago
Friendly service assisted by Ms. Nia, comfortable room
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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R***a
10.0
/10
Reviewed 5 week(s) ago
5-star class number 1 service, thank you Mba Melinda, coincidentally the check-in and checkout process was with Mba Melinda.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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R***a
10.0
/10
Reviewed 6 week(s) ago
The receptionist was very friendly, thank you to Ms. Melinda for serving the checkout process 🥰
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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c***i
10.0
/10
Reviewed 6 week(s) ago
It's really great, if possible the price can be lowered a bit
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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wa
welly a.
Business
9.7
/10
Reviewed 6 week(s) ago
The hotel is located in the heart of Palembang, offering easy access and close to the LRT. The service is fast, friendly, and excellent. The rooms are neat and clean. The food is varied and delicious.
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+5
2 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Mr. Welly, Sincerely yours, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Y***a
Staycation
8.5
/10
Reviewed 6 week(s) ago
Strategic location, friendly staff, clean and comfortable rooms, quite complete facilities and quite delicious food 😀
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Number of reviews per page
20
40
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