Good environment and I like it because it always looks like night, and the staff are clean and friendly.

The location is okay... but I was shocked to find a huge rat in my room! The bathroom floor was clogged. And the TV often had errors. The food was okay... the staff were friendly too...

The bathroom doesn't have hot water. There's a lot of hair on the floor. There are insects.

I stayed on December 31st so I could celebrate New Year's at the hotel. Upon arrival, all the staff were friendly. I booked 4 rooms through Traveloka because I was staying with family and elderly people. The rooms were nice and clean, but the smell of cigarettes was still there. I had requested treatment to remove the smell since I was bringing children. The wood on the skirting boards was rotten, and there were small cockroaches on the floor, some even climbed onto my bed. I couldn't sleep because I was afraid there were more cockroaches in my bed :( When I opened the mini fridge, there was a lot of water in it. When I opened it, wow, the water came out like a flood. Otherwise, it was actually good. But that's just one downside...

Please pay attention again to the number of personnel at the reception and in the restaurant... during the busy New Year holidays, there are not enough of them... Room cleanliness needs to be improved... still smells of cigarettes

I booked two rooms and requested connecting rooms. Due to limited space, we couldn't get a connecting room and were given rooms 1625 and 1619. When we entered the room, it felt hot, probably because the AC wasn't working optimally. However, something very unpleasant happened while using the toilet. In room 1619, the toilet was disgusting, still not clean, and there was still urine residue in it. We complained, and the staff took a long time to resolve it. Finally, we were moved to room 1617. Okay, the problem was resolved. From the afternoon to evening, we noticed that the AC in room 1625 wasn't cold. We thought it was because it had just been turned on, so we moved to 1617 and waited for the room to cool down. But they didn't visit until 8:00 PM. We complained again, just as before, and the staff took almost 45 minutes to process. In the end, we were just told to move rooms. Imagine, we wanted to be happy, but from the start, we were disappointed! We wanted to extend our stay, but we didn't because it was incredibly disappointing from the moment we entered the room until we rested! And we had a small child and an elderly person in a wheelchair who had to move around! The breakfast menu was incredibly chaotic. There was limited seating, long waits for food refills, and the only two flavors available were salty and bland! The only ones I liked were Indomie Soto and Bawang. The lady was tired of complaining and receiving no compliments, so we decided to check out and move to a better hotel!

The location is strategically located near the traffic light. I ordered food online yesterday and the motorbike taxi driver wasn't confused. The Wi-Fi is fast, but it's not available on the third floor at the end. The bed is soft, the pillows aren't soft enough, but, unfortunately, there are lots of small cockroaches. The bathroom toilet wasn't scrubbed, so there are lots of small insects. The room is spacious, the gym is complete and large, the pool isn't kid-friendly because it's 1.3 meters deep. They rent cute big tires for kids. The food is the best, it's very complete and always refilled, breakfast is served until 11 am, which is cool. Parking is 5000 for overnight stays. I took a connecting room yesterday; one room had YouTube access, the other didn't. Stayed there on New Year's Eve, they had a fun event. The hotel is actually very luxurious, probably very luxurious in its day, but it just needs a renovation.

Please help maintain the cleanliness of the room. There are cockroaches in the executive room on the 15th floor while sleeping and sitting at the table.

The hotel is nice and clean. The service is good, and you don't have to rush to check out.

When I complained, they didn't immediately come to the room, only by phone. There were lots of worms coming out of the bathroom walls. There were lots of cockroaches under the mattress and in the cupboard.

Very good service, request compliment happy anniversary greeting, made a greeting on the mirror in the bathroom and towel angsalove, standard yes but no cake slice greeting for a 4-star hotel should be more proper yes. The food at breakfast is delicious and has a lot of choices. For the vintage nuance room, maybe more attention can be paid to the facilities such as the sink making a sound when turned on, the TV is also an old TV that can be replaced with a smart TV and there is Netflix which is better. And one more thing is it lacks fragrance. There is no typical hotel room scent. Overall, welcoming the new year 2026 here is fun because the food is delicious 😊

At breakfast today, a piece of broken glass hit my foot and it bled. Please fix the cleanliness.

If I go to Central Jakarta, I will come back to stay here again 💕 delicious food, friendly staff, complete gym equipment, close to the city center 💕 bestttt

My stay experience was quite good, the hotel staff were friendly, but the management team needs to improve or renovate the rooms on the hotel chairs, smart TV, hotel bed, hotel curtains, and bathroom floor because there were defects and the mattress was itchy. Yes, if it's good, the hotel is good, the building is magnificent and the staff are friendly. I don't really know, maybe because the room was full, so we got a less than perfect room even though we had upgraded and had a special request. Yes, hopefully it will be better in the future.

Hotel staff is friendly, check-in process is fast

The interior is a bit old, the hot water takes a while to come out, you can't leave your GoFood order with us and have to pick it up yourself, the sound of cars on the road is still very audible even though you're on the upper floor, and some of the reception staff are not very friendly. The breakfast is very delicious and varied, but unfortunately some of the food is not warm enough.

There is a very large swimming pool & gym.

very satisfied with the holiday with the family, and easy to go anywhere

The breakfast here makes you want to come back and stay here again. 😁☺️

Always a favorite staycation spot every time I go to Jakarta