7.1
Pleasant
From 20 reviews
Provided by travelers on
Cleanliness

6.7

Room Comfort

6.4

Meal

6.8

Location

6.8

Service and Facilites

7.1

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Traveler Reviews Kembara Resort

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Customer reviews
FATIN A. B. M. R.
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8.3
/10
Reviewed 101 week(s) ago
I upgrade my room, because the existing was not suitable for my kids. Rm300/night (after less rm50), because I book through agent, so I have to pay extra fee when upgrading. 1. No toiletries provided (even a soap). 2. TV have no channel. 3. There was many cockroaches went out from water hole in the bathroom! The smell of cockroaches terribly disturbing when we were in there. 4. The water in the kid pool was cloudy. (perhaps they didn't change because it just a few customers during this time). 5. There was no water heater in bathroom or else we can't find any instructions or label for hot water as usual as other resorts/hotel. The resort shud make a proper schedule for pesticide control. However the staff was helpful, she even bought a breakfast for us. She took a complaint politely. The bathtub is huge. The beach just walking distance from our room. Our kids enjoyed themselves being here. Internet was good (umobile). I just hoping that they can taking care their amenities and resort well. Frankly speaking, I went so many hotel and resort with a better facilities within the price range. Its OK, as long as they willing to change for good. There will always the room for improvement.
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Kelly Khaw Phaik Lian
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9.4
/10
Reviewed 235 week(s) ago
Booked this place as a transit stop. It's a simple place but hospitality is top notch. Stayed in the standard hotel room which was clean and comfy the only difficulty was there was no sink so you have to wash hands using the shower. But if you take the chalet they do have a sink. Aircond was cold! We were served nasi lemak for breakfast which was so sedap. This is going to be my go to transit stop for now.
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Accommodation's Reply
10 Apr 2021
Dear value customer, we are really thanks you for your honest and kind review. Thank you for staying with us and hope can see you again in future. For sure we were welcoming you again. Thank you.
fakhrunniza b. A. h.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 306 week(s) ago
The room was unsatisfactory, too narrow.
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fakhrunniza b. A. h.
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Family
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6.0
/10
Reviewed 307 week(s) ago
The rooms are too narrow compared to the resorts I've been to before.
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Wan N. b. W. H.
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Family
icon-origin-TRAVELOKA
8.2
/10
Reviewed 320 week(s) ago
The staff is very welcoming. Convenience at price. Astro channels are available for radio only. The pool is under renovation. It's a bit far from the beach if you want to take a walk on the beach.
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Camille T.
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Romantic
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8.8
/10
Reviewed 322 week(s) ago
It was perfect and the people there were really nice, they took care of us perfectly!
1 people find it helpful
WAN S. B. W. M. S.
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Backpacking
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8.5
/10
Reviewed 443 week(s) ago
great hospitality by the owner
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