The plus point is, the pool is not near the restaurant, which makes it comfortable.

Breakfast variations should be added

Staff is good. But variety of meals must be improved.

I've stayed here many times. But yesterday, for some reason, the sheets itched when I slept, making me toss and turn uncomfortably. The other bed (my room has a twin bed) didn't itch. Please add another pillow for each bed because this one is really thin. The TV is also full of ants, maybe it's time to replace it with one that can support Netflix. This hotel is helped by its location because there's a mall below it and the breakfast is good.

family favorite hotel, direct access to the mall, the best

Got a room with a leaking AC. The first night the floor was so wet that I had to put a mat under the AC. The second night was quite comfortable because the AC was fixed. Because the hotel is located inside a mall, the music from the mall can be clearly heard in the room (the room is not soundproof).

Spacious, clean room, I often stay here. Thanks

Very kid-friendly hotel Above a mall Easy access City center Large pool Standard food Cold AC Clean rooms Perfect for a great stay

maybe there could be more variety of food

The room is clean, comfortable, the breakfast is delicious, varied, the pool is clean, the atmosphere outside the room is very cool, beautiful, according to the name of the hotel, there are many places to sit in the garden.

A comfortable hotel in Tasikmalaya city, friendly staff, varied breakfast, and the taste is also okay.

The hotel is very nice and comfortable, very worth it for the price.

The best thing about this place is that you can just go downstairs to the mall, and finding food is easy. But seriously, the front desk is incredibly complicated. They confiscate your ID card/driver's license, and only give you one key card. As a result, if my husband takes one key, my son and I have to repeatedly ask the bellboy to open the room, and we end up in the dark without electricity while waiting for my husband to return. This is a very inconvenient rule for guests. Why doesn't management just have a written agreement with guests that if a card is lost, there's a fine and then they have to sign it? Instead of this, with the staff constantly going back and forth to open our room. It's better if the room is close, because if it's far away, you're the one who's in trouble. I've stayed here four times, and this is my fifth, and this is the first time I've seen a rule like this. I gave it 5 stars yesterday, but I'm sorry I'm giving it 1 star. Hopefully, management will improve this key card policy and start conducting "excellent service" training for front desk employees. There could be two more pillows per room, because this one is all so soft. When I flush the toilet in the bathroom, the water comes out yellow, like urine. The water from the bidet also smells. Hopefully, this can be fixed.

Comfortable place, clean, good service. Hotel staff is very friendly, hopefully can stop by here again.

The room is nice but unfortunately the bed is hard.

Comfortable and very strategic place

Overall, the room and bathroom were clean, the room size was large, the hotel staff were friendly, everything was okay.

It's best if you bring kids, because there is access to the mall.

comfortable, clean swimming pool. next time come here again

Cool hotel. Comfortable and safe. A regular when on holiday to Tasikmalaya.