Dear Valued Ebony Hotel Guest. Warm Greetings from Hotel Ebony. Thank you for making Hotel Ebony your place to stay while in Batulicin. We apologize for the inconvenience you experienced while staying at our hotel, of course this is a valuable note and input for us, and we will immediately follow up to make it even better in the future. Once again, we apologize for the inconvenience to you and your family, and we thank you for your visit and we are happy to look forward to seeing you and your family return on your next visit. Sincerely, Erick Saputra. General Manager.