Dear Mr./Ms. T*y, Sincerely, Khas Gresik Hotel. Thank you so much for your wonderful review and your continued trust in us. From the time of Pesona until now, this hotel is Khas Gresik. We are delighted to know that the service, friendliness, and positive attitude of our team have always left a positive impression on you. Your compliments on our *smile, greet, and say hello* culture are a great inspiration to our entire team to continue providing the best service. We greatly appreciate your compliments and will continue to maintain the quality of our service so that every visit you make is a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Gresik. Sincerely, Operations Manager, Khas Gresik Hotel

Dear Mr. Muh I., From Kas Gresig Hotel, we would like to express our deepest gratitude for your excellent rating and positive review. We are delighted to hear that you felt comfortable throughout your stay and enjoyed the ocean views from our room, including the views of the boats anchored in the Red Gresig area. We hope this experience was one of the most memorable moments of your visit. We greatly appreciate your compliments and will continue to strive to provide the best comfort and service to all our guests. We look forward to welcoming you again on your next visit to Gresig. Sincerely, Duty Manager, Kas Gresig Hotel

Dear Mr. Eko W.I., From Kas Gresik Hotel, Thank you for taking the time to write a review and share your experience. We are delighted to hear that you were overall satisfied with the service we provided during your business trip to Gresik. Your trust and appreciation motivate our entire team to continue striving to maintain the quality of our service and provide a comfortable stay. We hope to welcome you back again and provide you with the best service on your next visit to Gresik. Sincerely, The Shift Manager, Kas Gresik Hotel

Dear Mr. Eko W. I., Salam hangat dari KHAS Gresik Hotel. Thank you for taking the time to share your feedback and for choosing KHAS Gresik Hotel for your business trip. We are delighted to know that you have always been satisfied with our service. Your continued trust and positive feedback are truly appreciated and serve as great motivation for our entire team to consistently maintain and improve our service quality. It will be our pleasure to welcome you again for your next visit to Gresik. Warm regards, Duty Manager KHAS Gresik Hotel

Dear Mr./Ms. D***i, Salam hangat dari KHAS Gresik Hotel. Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the smoking smell, insufficient lighting, and unpleasant odor in the bathroom. We understand that these conditions affected your comfort, and this is certainly not the experience we aim to provide to our guests. Your feedback has been taken seriously and will be coordinated with the relevant departments for immediate evaluation and improvement, particularly regarding room freshness, lighting, and bathroom cleanliness. We truly appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope you will give us another opportunity to provide you with a much more comfortable and pleasant stay in the future. Warm regards, Duty Manager KHAS Gresik Hotel

Dear Mr./Ms. I***M, Salam hangat dari KHAS Gresik Hotel. Thank you for sharing your experience and for recommending KHAS Gresik Hotel for your first visit to Gresik. We are delighted to know that you enjoyed our service and had a pleasant stay with us. Your enthusiastic recommendation, especially “Gaskeun dicoba, geng,” truly made us smile and means a lot to our team. We hope KHAS Gresik Hotel can continue to be your preferred choice whenever you visit Gresik in the future. It will be our pleasure to welcome you again for your next visit to Gresik. Warm regards, Duty Manager KHAS Gresik Hotel

Dear Ms./Mrs. B, Sincerely, Kas Gresig Hotel. Thank you for taking the time to write a review and share your experience. We are pleased to know that our hotel was comfortable enough for your stay during your business trip to Gresig. We hope the comfort you experienced helped your activities run smoothly. We greatly appreciate your feedback and rating. We will continue to strive to improve the quality of our services and facilities so that on your next visit, we can provide you with an even better stay experience. We look forward to welcoming you back to Kas Gresig Hotel on your next visit to Gresig. Sincerely, Ferry S. Nugroho, Duty Manager, Kas Gresig Hotel

Dear Ms. Sylvia D., Sincerely, Kas Gresig Hotel. Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed the hotel's excellent location and the cleanliness of your room during your stay. Thank you also for your feedback regarding the lighting in the room. This feedback is very important to us and we will forward it to the relevant team to use in our evaluations to improve guest comfort in the future. Thank you for your suggestions. We hope to welcome you back on your next visit to Gresig and provide you with an even better stay experience. Sincerely, Ferry S. Nugroho, Duty Manager, Kas Gresig Hotel

Dear Ms. Avika S., From Kas Gresig Hotel, Thank you for taking the time to review and give us such an excellent rating. We are delighted to hear that you enjoyed your stay at Kas Gresig Hotel. We are pleased to know that the hotel's location facilitated your activities and that the food we served met your expectations. Such positive feedback is a great encouragement to our entire team in providing the best possible service to all our guests. We appreciate your feedback and hope to welcome you back on your next visit to Gresig. We would be happy to provide you with another memorable stay, or perhaps even better! Sincerely, Ferry S. Nugroho, Duty Manager, Kas Gresig Hotel

Dear Valued Guest, Thank you for taking the time to review and rate your stay at Hotel Cas Gresig. We apologize if your stay did not fully meet your expectations. We greatly appreciate your feedback regarding value for money compared to other hotels, the smell in the hotel corridors, and the variety of the breakfast menu. We have forwarded this feedback to the relevant team for consideration. We will pay more attention to the cleanliness and freshness of the corridors, ensuring they are free of unpleasant odors, and will continue to improve the variety and quality of our breakfast menu to provide a better experience for all our guests. Thank you for your valuable feedback. We hope to welcome you back to Hotel Cas Gresig again and provide you with a more pleasant stay on your next visit. Sincerely, Ferry S. Nugroho, Duty Manager, Hotel Cas Gresig

Dear Ms./Mrs. D*y, Thank you for taking the time to give us a perfect score and write such a positive review about your stay at Khas Gresik Hotel. We are delighted to hear that you enjoyed our excellent location and comfortable stay. Guest satisfaction is our top priority, and such positive feedback encourages our entire team to continue striving to provide the best service. We hope you will choose Khas Gresik Hotel again when you visit Gresik. We look forward to welcoming you back for another memorable or even better stay. Sincerely, Ferry S. Nugroho, Duty Manager, Khas Gresik Hotel

Dear Ms./Mrs. D*y, Thank you for choosing Khas Gresik Hotel once again and for taking the time to give us a perfect score and a positive review. We are delighted to hear that you were impressed with the excellent location and the warm, comfortable atmosphere of our hotel for your stay. Providing consistently excellent experiences for our guests is a source of pride for our entire team. Thank you for your continued trust in Khas Gresik Hotel. We hope to remain your first choice every time you visit Gresik, and we look forward to welcoming you back again with even better service. Sincerely, Ferry S. Nugroho, Duty Manager, Khas Gresik Hotel

Dear Mr./Ms. H*a, Thank you for taking the time to write a review and give Khas Gresik Hotel such an excellent rating. We are delighted to hear that you enjoyed the atmosphere of Gresik and the surrounding area during your stay. Gresik has a unique charm, and we are proud to have been a part of your memorable travel experience. Your "See you again" greeting made us very happy. We hope to welcome you back to Khas Gresik Hotel on your next visit and provide you with an even more enjoyable stay. Sincerely, The Management Team, Khas Gresik Hotel

Dear M*a, Thank you for taking the time to write a review and give Khas Gresik Hotel a perfect score. We are delighted to hear that you were satisfied with the cleanliness of the hotel, as well as the friendliness and service from our team. Your compliments are a great motivation for all our staff to strive to provide a comfortable and memorable stay for every guest. Thank you for trusting Khas Gresik Hotel. We hope to welcome you back again in the future, whether for business or other travel, with even better service. Sincerely, Ferry S. Nugroho, Duty Manager, Khas Gresik Hotel

Dear Mr. G*t, Thank you for taking the time to write a review and give Khas Gresik Hotel an excellent rating. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the reasonable prices, and the location, which is ideal for activities and events in Gresik. Such positive reviews are a great encouragement to our entire team in providing the best possible service and guest experience. We hope Khas Gresik Hotel will be your choice of accommodation again when you visit Gresik, whether for business or leisure. We look forward to welcoming you back with even better service. Sincerely, Ferry S. Nugroho, Duty Manager, Khas Gresik Hotel

Dear Mr./Ms. M*d,* This is a brief message from Kas Gresik Hotel. Thank you for choosing Kas Gresik Hotel as your accommodation and for taking the time to write a positive review about your experience with us. We are delighted to hear that you enjoyed your stay, especially regarding our hotel's excellent location near the Gresik Grand Mosque, which we anticipate will be convenient during your business travels. Your compliments motivate our entire team to continuously improve the quality of our service and provide the best possible experience for all our guests. We hope to welcome you back again and it would be an honor for us to serve you once more on your next visit to Gresik, ensuring an even more comfortable and memorable experience. Sincerely, Ferry S. Nugroho, Duty Manager - Kas Gresik Hotel

Dear Mr./Ms. M*d,* This is a brief message from Kas Gresik Hotel. Thank you for choosing Kas Gresik Hotel as your accommodation and for taking the time to leave a positive review about your experience with us. We are delighted to hear that you enjoyed your stay, especially regarding our excellent location near the Gresik Grand Mosque, which we believe will facilitate your business travels. Your compliments motivate our entire team to continuously improve the quality of our service and provide the best possible experience for all our guests. We hope to welcome you back again and it would be an honor for us to serve you once more on your next visit to Gresik, ensuring an even more comfortable and memorable experience. Sincerely, Ferry S. Nugroho, Duty Manager, Kas Gresik Hotel

Dear Mr. Muhammad R.E., Respectfully yours, Kas Gresig Hotel. Thank you for choosing Kas Gresig Hotel for your stay and for taking the time to write a review. We apologize for your dissatisfaction with the quality of the food served during your stay. We have taken your feedback regarding the taste of the food seriously and have forwarded it to our Food and Beverage team for evaluation and improvement in both taste and menu variety to better meet guest expectations. We greatly appreciate your feedback, as it is crucial for our continuous improvement of our services, especially in the area of food and beverage. We sincerely hope to have the opportunity to welcome you back again for an even better experience at Kas Gresig Hotel. Sincerely, Kas Gresig Hotel

Dear Mr./Ms. E*o, Greetings from Khas Hotel Gresik. Thank you for choosing Khas Hotel Gresik for your business trip and thank you for taking the time to write a review. We are delighted to hear that you were satisfied with our service and that the hotel's excellent location accommodated your travel needs. Your positive feedback motivates our entire team to strive for the best service and comfortable accommodations for all guests. We hope to welcome you back on your next visit to Khas Hotel Gresik. Sincerely, Khas Hotel Gresik