The location is excellent—very close to Sun Plaza and the station to Fansipan, right in the heart of Sapa. The vibe and ambience are very comfortable and relaxing. It’s also within a reasonable distance of several halal food options around the Thac Bac area. There are plenty of great coffee shops nearby, such as Cong Caphe Cau May and Highlands Coffee at Sun Plaza, and there are also several places offering foot reflexology and massage within walking distance. The hotel itself is clean, the room was very spacious, and the staff were incredibly friendly and accommodating to our requests. For the overall experience, the price is definitely worth it. We had a very pleasant stay and would happily recommend this hotel to anyone visiting Sapa.

Very good experience! We stayed here for 2 nights. The location is very strategic (in front of the hotel there is an ATM Agribank, lots of street food) and it's just a minute's walk to the Sapa station. The room is clean, even though it is an old building, it is still well-maintained! I was so thankful to Dua Lipa because she's very helpful and such a nice person with good English!

Highly recommended when staying in Sa Pa, very close to Sun Plaza.

The room was great. It's right in the city center, so it's easy to get around. The staff were very helpful.

Staff are very friendly and they gave us a free deco for the bed. Will recommend to our friends and family.

The hotel is located right in the city center, and the staff are very helpful.

Best for backpacker travelers who want to stay in the city center.

The room was clean and conveniently located near the city center. The staff were also very helpful. There was a spacious balcony, perfect for relaxing in the evenings with fresh air.

Best hotel in Sapa, the receptionist was so helpful.

It was a nice location to stay while your trip to Fansipan.

The staffs are very friendly and accommodating, especially the receptionist named Selena. The location is very good, just a few steps away from Sun Plaza Station, Sapa Square, and restaurants outside. Surely will recommend this hotel if you’re going to Sapa.

Everything was 5-star. Receptionist Xuan/Selena helped us with everything we needed, from bus tickets to Fansipan, weather information, motorbike rentals, and more. She made sure our entire Sapa trip went smoothly. The cafe serves delicious food at reasonable prices, unlike other cafes/restaurants that are expensive and don't suit Indonesian tastes.

Definitely stay here again if I go to Sapa

Best hotel, I highly recommend this hotel 🤗🥰

Very friendly staff, the best service

Dua Lipa is so helpful to us while in Sapa. The hotel is really nice and comfortable. I really recommend this hotel when you are in Sapa.

The staff service was very great, remind me of 90s 5 star hotel. one thing to improve is the room cleanliness. already clean but something can be improve as well

Excellent.. Next time I go to Sapa, I will stay here again.

The staff is very friendly, kind, and very helpful. The hotel's receptionist (customer service) is the best.

I had a very pleasant stay at Sapa Centre Hotel and would definitely recommend it. Location: The location is excellent and very strategic—only about a one-minute walk to Sun Plaza, making it very convenient to get around Sapa. Room: The room was relatively clean and spacious. The family room comfortably fits up to four adults. The amenities are generally sufficient; although some appliances, such as the refrigerator, did not work optimally, this was not a major issue as the restaurant staff were very helpful and assisted us with whatever we needed. Staff (highlight): This is truly the hotel’s biggest strength. The staff are extremely warm, welcoming, and friendly. Dua Lipa and her team were especially helpful—they assisted us with booking bus tickets to Hanoi and even helped arrange tours and fun activities without any extra charge. Their hospitality made the stay feel very personal and stress-free. Food: The breakfast was very good. They also serve Pho upon request, and the taste is comparable to other notable restaurants in the area. Additional note: For guests arriving early in the morning (for example around 5 AM), the hotel is very helpful and allows luggage storage, which is a big plus. Overall: This hotel is very worth the price and highly recommended. The biggest highlight is definitely the staff—their friendliness and helpfulness truly elevate the entire stay. ⭐⭐⭐⭐⭐