Thank you, dear customer, for choosing Hai Phong Tower Hotel during your stay in Hai Phong. We are very sorry for your bad experience. However, according to your booking, booking 1 room, including up to 4 adults, there are 2 more children, the hotel supports no room fee, there is an additional fee for breakfast 02 children, the customer has very happy to agree to pay for breakfast for 2 children at the hotel reception. There is a camera in the reception hall, so next time there is a problem, please report to my staff to check the camera. Thank you and your family once again.