The hotel is dirty and dirty. Staff not friendly

The hotel is old, dusty, quite dirty. Especially very cloudy, feeling afraid, not safe. Location near the center, traffic jams often, always stuck.

I book a room on the app and get a discount. Perhaps because of that, the receptionist's attitude was also lame. I asked for more shampoos (because I booked 2N2D), I received a "No" answer from reception. My room is also quite dusty, because there are no customers or something for a long time. Overall very bored and did not want to come back.

It has great location but the place is not that clean. Dusts are everywhere. Lobby area smells cigarette. Receptionist is always grumpy 🤔

I had a pleasant stay here

Clean room, nice view. A very cute and enthusiastic manager

Room suitable for the price. If you need a place to rest, you should book this hotel.

I transferred all the money to the hotel, but when I checked in, the room was too dirty, the reception desk was dusty, and my old friend, unable to go upstairs, took me to the first floor of the damp, musty room. lose 50%, get 50% back, they resolutely did not pay and I lost the amount of nearly 1 million. I was dissatisfied that Hotel and no one came in because it was so dirty, The hotel only welcomed guests like Backpack

The boss is very friendly and funny. The room is clean and comfortable Feeling very satisfied and comfortable ❤️

The hotel was quite dirty, from the closet to tables and chairs and the bed covered with dust as if the deserted room had not been occupied for a long time. The pillows on the chairs were dusty and strewn with white hair and had not been replaced for a long time, the windows could not be closed, the bedding did not seem to change. Towels in the room are rusty yellow rust. The tube is dark white, and the room feels cold and not cozy. However, after I responded that the room was extremely dirty, the hotel staff still did not clean and change the sheets for me. I live in an uncomfortable place, do not dare to touch anything in the room except the hair dryer. Hot and cold water does not turn on for the guest, you have to remind the guest to turn on, there is no super speed kettle in the room. Want to make coffee nor. The hotel owner is a boy, and he has one more son to clean the room, and no more women. When I checked in, the room was dark and dusty. Generally should not stay in this hotel. You are only disappointed.

The location of the hotel and the quality of the room are suitable for the price, but the number of times I book a room through online and when I check in, the receptionist will not receive the email from the party, causing guests to wait for resolution. very long (While going to a long distance to where to wait for settlement). The receptionist attitude is not professional, not friendly to guests. If it were not for the reasonable price, I would never have stayed here.

Very friendly and cute. I stayed here for a week, made friends with me and shared a hostel and you cleaned up the room. Leave sapa, I still remember Green villey :)

Breeding cats, not hygienic, so that the smell of cat litter goes to the toilet, smells the whole hotel

The hotel is clean, comfortable and full of friendly, enthusiastic staff, everything oki. The minus point is that wifi cannot be used.

The hotel is located a bit far from the center, the road area is quite a lot of eateries. Prices are quite cheap and there are motorbike rentals. The room is quite large and the staff is enthusiastic.

I just returned from the 1.1.2019 holiday in Sapa. In general, Sapa is also attractive, so come to feel and explore. Back to the hotel, with me like that is quite OK. Room with 2 beds are warm, extremely warm, TV has internet connection, watching YouTube strokes, the bathroom is clean with hot water, there is a hair dryer .. generally comfortable enough, can you very enthusiastic artist

Room compared to the price is ok, the 3-bed room is comfortable with the view of the mountain, but walking to the center is a bit far, up the slope, this place is absent, not very happy

Room, staff enthusiasm

friendly hotel owner, clean and airy room

Nice room, funny staff. Very satisfied